Comprehensive e-Campuses:

1. 0 Comprehensive e-Campuses: Academics and Commerce Trina Spaeth, e-Learning Specialist Nancy Lilleberg, Manager of Instructional Services

2. About North Dakota State 0 • Current enrollment at NDSU is approximately 12,100 students • The student/teacher average ratio is 19/1. • The campus is about 258 acres or 30 city blocks. The NDSU main campus includes 90 major buildings. • NDSU was established in 1890 as a land-grant institution

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4. NDSU’s e-Community Initiative 0 • NDSU purchased the Community and Content systems to enhance their Learning System with: • e-Portfolio capability • Student file storage • e-Commerce capability • Portal function • Our challenges included: • Problems with our custom authentication working with the new systems. • Aggressive implementation

5. Quick Implementation at NDSU 0 • Changed to PeopleSoft Fall 2005 • Secured funding from Student Technology Fee for Community and Content System in Nov. 2005 • Purchased and received hardware in Dec. 2005 • Onsite Community System training 12/20-22 • Upgrade to Bb7 12/27-29 • Set up basic portal 12/28-29 • Went live for faculty 12/29

6. Why it worked 0 • Small expert staff, very committed • Excellent dynamics between server and instructional services groups • Grad Student started in Instructional Services and over the year, started doing server-type support. Now he’s full time server group, but housed with Instructional Services • Tried to do formal project management …

7. How was Community Deployed? 0 • Bb onsite training jump-started us • New portal greeted faculty and students upon return for spring semester • Used portal modules to guide users through change • Added tab for “Blackboard Help” • Started simple, with the tabs and modules

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11. How we survived start of semester 0 • Grad student coded tools to help get spring courses created / copied / migrated • Course naming conventions with admin tool • Course request form populated with individual course information • Use of Help Desk Remedy tickets

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14. How was File System Deployed? 0 • Turned off for everyone except pilots • Bb onsite training last week – included some faculty and did demos to large group • Used pilots to discover • Effect on system load • Amount of storage space needed • What training, support and documentation is needed

15. How was File System Deployed? 0 • Ran into WebDAV glitch • Storage calculations – half of a half is not enough! • New method of file storage • 4.5 TB instead of 1 TB • Using SAN (Storage Area Network) • Mirrored storage with separate, duplicate sites • Saved the Director’s job

16. What about e-Commerce? 0 • Custom Authentication problem • What’s the plan once that’s solved? • NDSU printing initiative • Big seller – Ability for parents to add to students’ Bison cards • Requests from departments for other e-commerce applications (Distance & Cont. Ed., Pesticides DB, Bookstore….)

17. Getting “buy-in” across campus 0 • Pilots involve most colleges / departments • Innovative uses for President’s Council members and staff • ITS serves as role model -- uses Bb departmentally • Governance groups to be started

18. What did we learn? 0 • Be very careful how you word things on portal! (Example: “If you don’t see your spring courses…”) • Beware of student opinion polls! • Even after sending out detailed emails to faculty, expect 1-on-1 help and last-minute requests • Blackboard responsive to solving barriers

19. What’s next? 0 • Expand from pilots to campus-wide usage • Implement e-Portfolios across campus • Implement e-Commerce with Bison cards • Open up file system to everyone by fall • e-Reserves?

20. What’s next? 0 • Create module using inbuilt API’s to allow instructors to create their own courses for fall: New shells and copies of previous courses • Create module to automatically enroll students into Bb courses using Peoplesoft data

21. What’s next? 0 • Use the official NDSU web site for external PR, and use Bb portal for internal needs • Departmental / College / Organizational communications • Link to important web sites outside of Bb, like WebMail, PeopleSoft portal • Institutional & Organizational file storage for campus-wide sharing of files • Institutional & Organizational discussion boards

22. 0 Thank You! Trina Spaeth, e-Learning Specialist @ NDSU Email: trina.spaeth@ndsu.edu Nancy Lilleberg, Manager of Instructional Services @ NDSU Email: nancy.lilleberg@ndsu.edu Rosi Kloberdanz, Director of Client Service @ NDSU Email: rosi.kloberdanz@ndsu.edu