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ipLDK Range

Applications. ipLDK Range. Applications. Applications. ezAttendant. Applications. Benefit. More efficient call handling lowers cost Increased Attendant productivity Improved Customer contact experience. Lock Key Required. A 60 day trial Lock Key is available. ezAttendant.

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ipLDK Range

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  1. Applications ipLDK Range Applications

  2. Applications ezAttendant

  3. Applications Benefit • More efficient call handling lowers cost • Increased Attendant productivity • Improved Customer contact experience Lock Key Required A 60 day trial Lock Key is available ezAttendant • User Schedule display • Key Pad & Mouse operation • User defined feature buttons • DB conversion (Outlook,Access,ACT,Goldmine) • SMS (Atd to DKT, DECT) • BLF display • Incoming call/redirect call/recall • User status display • Caller information display • Multiple attendants (max 5)

  4. Applications ezPhone

  5. Applications Benefit • Enhance call handling • Increased user productivity • Improved Customer contact experience Lock Key Required A 60 day trial Lock Key is available ezPhone • Standard • Individual database • Screen pop with local database • 20 call log (recieved,missed,dialled) • Click to call • Flexible button assignment • Directory, call by name • Call transfer/Hold/Retrieve/Forwarding • Keyboard Mapping • Deluxe • DB conversion • (Outlook,Access,ACT,Goldmine) • SMS to DKT • Differential ring by CLI • VMIBE control • Call filtering (VIP/Blacklist) • Multi Call 2channel • Attendant integration • Schedule Dial

  6. Applications Call Recording

  7. Applications Call Recording • Record calls to your PC • Recordings saved as .wav files • Play recorded files • Add comments/notes to recordings • Search on notes / CLI • Send recordings to others as email attachment • Import address book from Outlook Express and Microsoft Excel Requires Call Recording Module (LDP-7000USB) And LDP-7024D or LDP-7024LD Benefit • Easy to use • Assure conversation integrity • Lower cost than ‘legal’ recording devices

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