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Human Resources A Global View. March 13, 2008 Buenos Aires, Argentina. GLOBALIZATION. Tom Friedman book “The World is Flat” Technology has leveled the playing field Evolution / Adaptation / Change are necessities
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Human ResourcesA Global View March 13, 2008 BuenosAires, Argentina
GLOBALIZATION • Tom Friedman book “The World is Flat” • Technology has leveled the playing field • Evolution / Adaptation / Change are necessities • Managerial and Personal Competencies necessary to being successful in a variable environment
CULTURAL VARIABLES • One size doesn’t fit all • Not only basic cultural understanding, but understanding of distinct sub cultures and local norms. Statistics show that 30-40% of American companies and ex-pats fail in a foreign country due to their inability to adapt to the local culture. • EXAMPLES: • Wal-Mart • McDonald’s • Sundays are regular work days in the Middle East • Misassumptions and Mixed Feelings • Poor Technology • Poor Work Ethic • Inferior Academics • Anti-American sentiments
BUSINESS OPERATING PHILOSOPHY IN FOREIGN COUNTRIES • Need for experienced people • Local • Ex-Pats • Transferees • Need for Managers who speak English • Need for multi-cultural experience
HUMAN RESOURCE STRATEGIES / TRENDS • Strategic role of HR in the Company • Business Partner vs. Administrator • Increased emphasis on Safety in the workplace • Outsourcing and Third Party providers • Team building skills development • Technical skills training for skilled labor (in-house vs tech centers) • Managerial or “Executive” coaching / Succession Planning • Team Interviewing
HUMAN RESOURCE STRATEGIES / TRENDS • Compensation • Split Pay Systems - good or bad? • Employee profit Plan (for all employes) Example:ENTRYBUDGETMAX EBITDA 1% 2.5% 3.5% • Is based on Gross Earnings • Payments made Quarterly
HUMAN RESOURCE STRATEGIES / TRENDS • Compensation Trends • Signing Bonuses • Management Incentive Plans • Bonus Banks
RECRUITING AND SELECTION • The Process and Timelines • Effective Sources / Resources • Posting Sites • Company Web-Sites • Professional Associations • Printed Advertising • Universities • 3rd Party Recruiters • Employee Referrals • Pitfalls associated with these resources • “Hot” industries and economic sectors • “Most Wanted” professional competencies