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Banks and payment services in Finland. Nets Holding A/S Management 19.9.2013 Deputy Governor Pentti Hakkarainen Bank of Finland. Structure of the presentation. The challenging environment of retail banking Drivers of change in payment services Bank of Finland approach to payment services.
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Banks and payment services in Finland Nets Holding A/S Management 19.9.2013 Deputy Governor Pentti Hakkarainen Bank of Finland
Structure of the presentation The challenging environment of retail banking Drivers of change in payment services Bank of Finland approach to payment services
Payments made electronically Source: FFFS
Value development of card payments • Source: FFFS
Bank of Finland approach to payment services • Efficiency • Cost efficiency, technology • Non-discrimination • All customer segments must be considered • Correct price incentives • Relative costs of payment instruments • Continuity, reliability and contingency • Public-private sector co-operation • International compatibility • Standardisation