STEP 1

1. DIRECTIONS TO LOG IN TO OWNERS.ORG TO RETRIEVE YOUR MEMBERSHIP CARD*(*AFTER YOU HAVE ACTIVATED YOUR ONLINE ACCOUNTAND RENEWED YOUR MEMBERSHIP FOR 2015)

2. STEP 1 Visit www.owners.org – click the MEMBER LOGIN as shown above

3. STEP 2 Enter your (already-registered) E-mail Address and Password

4. STEP 3 Once logged in, click on the VIEW MEMBERSHIP CARD icon

5. STEP 4 Your Name Here Your City, State Member # Here #123456789 THIS IS YOUR MEMBERSHIP CARD. PLEASE PRINT IT OUT FOR USE. Cut to shape and place in wallet if desired. CARD INSTRUCTIONS THE CARDHOLDER IS ENTITLED TO four (4) complimentary room nights per year in standard accommodations at every member hotel. Each stay should not exceed two (2) consecutive nights and may not exceed two (2) total nights per month. Only the cost of the room is complimentary. Cardholders are responsible for all incidental charges and related taxes. ADVANCE RESERVATIONS MUST BE MADE by calling the IHG Owners Association Reservations line as follows: US and Canada – call 1-877-500-4244 Mexico – call 01-800-00-999-00 Europe, Australia, China, New Zealand, and Singapore – call +800 62 800 800 All other countries – call 00 63 2 857 8748 OR From anywhere globally – call 001-770-604-5555 option 5 and your call will be transferred CANCELLATION POLICY: To cancel a reservation, the cardholder must call IHG Owners Association Reservations or the hotel directly and obtain a cancellation number. No-shows will be handled at the discretion of the General Manager and are subject to a full one night’s regular rate plus tax. ONLY THE CARDHOLDER MAY USE THE IHG OWNERS ASSOCIATION MEMBERSHIP CARD. Cardholder must be present at check-in and show valid photo identification with membership card. IHG Rewards Club points do not apply. THE IHG OWNERS ASSOCIATION CARD MAY NOT BE USED during, 2 days before and 2 days after group meetings, conventions, and hotel industry-related meetings/events (including IHG Owners Association meetings, IHG meetings/events and IHG Annual Conference.) OTHER: The cardholder is responsible for adhering to all guidelines of the program. IHG Owners Association reserves the right to revoke membership privileges at any time for misuse of the card. Membership dues are non-refundable and Membership cards are not transferrable. For questions, visit owners.org or call (001) 770-604-5555. For full Complimentary Room Program guidelines, visit www.owners.org/guidelines. From here, you can view your membership card, print your membership card to carry with you, or take a snapshot of your card to store in your mobile device image folder. Please make sure to review the Card Usage Guidelines which can be found at www.owners.org/guidelines or HERE

6. QUESTIONS? Still having issues viewing or retrieving your membership card? Contact the Owners Association for further assistance: US/CANADA Lora Beth Mask 770-604-8007 or lorabeth.mask@owners.org Anjula Pandya 770-604-5097 or anjula.pandya@owners.org BJ McMillan 770-604-5098 or barbara.mcmillan@owners.org EUROPE Jo Brake +44 (0) 1895 512 663 or jo.brake@owners.org MEXICO Teresa Sanchez 52.55.57.23.18.01 or teresa.sanchez@ihg.com