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Join this session to learn key communication principles, identify barriers, and assess your strengths for improvement. Dive into the impact of first impressions and the handshake exercise for practical learning. Remember, effective communication is key!
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Session Objectives • Articulate the purpose of communication • Dissect the “Communication Process” to determine likely places barriers occur • Define effective versus ineffective communication • Complete personal assessments to determine strengths and areas of improvement for communication
REMEMBER We Rarely Get A Second Chance To Make A First Impression!
First impressions… • What are your beliefs or perceptions about “First Impressions”? • How important are they?
Communication Exercise • Let’s play Legos! • Ground Rules: • Only one team member may view the model at one time. • No pencil and paper allowed at the model. • No talking during this exercise.