Presents IMTC/Wainhouse Research European Forum 2003

1. Presents IMTC/Wainhouse Research European Forum 2003

2. On behalf of the IMTC and Wainhouse Research, Welcome to Geneva Dr. Istvan Sebestyen President IMTC E. Brent KellySenior Analyst and ConsultantWainhouse Research

3. Welcome to the 17th IMTC Forum and Second Joint IMTC/WR Forum Theme – “Rich Media Communications: Realities of Deployment” IMTC/Wainhouse Research European Forum – May 2003 – Geneva, Switzerland

4. Great thanks for coming! This has been a difficult year and the following have had severe implications on travel: • Economy – we are still in a severe recession. • War – created uncertanty and many companies imposed travel restrictions. • SARS – world wide travel implications But, I believe we have finally hit bottom. From here conditions can only improve.... IMTC/Wainhouse Research European Forum – May 2003 – Geneva, Switzerland

5. Format for the Event • Tuesday • AM – Future of Voice • PM – Future of Conferencing – integrated Conferencing Environments; Keynote; Panel Discussion • Wednesday • AM – Future of Conferencing – Endpoint Technologies • PM – Room A: Fundamentals of IP Conferencing • PM – Room C: Technology Update • PM – Panel Discussion • Thursday • AM – Future of Conferencing – Networks and Services • PM – Next Generation Users and Services; Panel Discussion IMTC/Wainhouse Research European Forum – May 2003 – Geneva, Switzerland

6. Keynote Speakers In Order of Appearance • Gurdeep Pall, General Manager, Real-Time Messaging and Platform Group, Real-Time Collaboration Business Unit, Microsoft Corp. • Fabrice Moscheni, Founder & President, Fastcom Technology • Joe Burton, Dir. Of Voice & Video Systems Architecture, Cisco Systems • François Legros, Chairman and CEO, Genesys Conferencing IMTC/Wainhouse Research European Forum – May 2003 – Geneva, Switzerland

7. Forum Logistics Start time and Break Information (see agenda for details) • Sessions start promptly at 9:00 AM daily and goes until 5:30 PM Tues and 4:30 PM Wed/Thur. • Coffee Breaks 30 min. AM and PM • Lunch break 1 hr. 15 min. Lunch available at CICG Cafeteria and local restaurants IMTC-hosted Cocktail Reception Wednesday 7 May • 7:00 PM – 9:30 PM • New ITU Cafeteria (Varambé building Ground Floor) • See flyer in registration package for details IMTC/Wainhouse Research European Forum – May 2003 – Geneva, Switzerland

8. ITU Cafeteria = 6 Entrance through 3 or 5 (Varambé Building) IMTC/Wainhouse Research European Forum – May 2003 – Geneva, Switzerland

9. Forum Support Messages: • +022-791-9262 (Local) • +41-22-791-9262 (Outside Switzerland WLAN SSID: IMTC (case sensitive) Presentations FTP://192.168.0.99 Contact any of the following for assistance: - Jennifer Fletcher - Patrick Luthi • Brent Kelly - Jim Polizotto • Gyöngyi Dallos IMTC/Wainhouse Research European Forum – May 2003 – Geneva, Switzerland

10. Recognition Service Awards recognizing significant Contributions to IMTC • Carole Hodges – IMTC Fellow • Chuck Grandgent – IMTC Fellow • Greg Meyer • John Sangermano • Graham Seabrook Welcome Marwan Jabri, co-founder and CTO, Dilithium Networks to the IMTC Board of Directors. IMTC/Wainhouse Research European Forum – May 2003 – Geneva, Switzerland

11. Sponsors • Aethra Telecommunicazioni, • Compunetix, • Genesys Conferencing • Tandberg Telecom AS Many thanks for your support!!!!! IMTC/Wainhouse Research European Forum – May 2003 – Geneva, Switzerland

12. Thanks! And Enjoy the Forum Our next speaker is: Robert Shaw, ITU Internet Strategy and Policy IMTC/Wainhouse Research European Forum – May 2003 – Geneva, Switzerland