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PART ONE Why we are here and Our Regulatory Proposals

Improving the standard of service for tenants in England Peter Marsh Chief Executive Tenant Services Authority. PART ONE Why we are here and Our Regulatory Proposals. Rationale for the regulation of social housing.

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PART ONE Why we are here and Our Regulatory Proposals

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  1. Improving the standardof service for tenants in EnglandPeter MarshChief ExecutiveTenant Services Authority

  2. PART ONE Why we are here and Our Regulatory Proposals

  3. Rationale for the regulation of social housing • Social housing tenants have limited ‘market’ power - the supply of affordable homes is constrained so tenants cant hand back their keys and move on. • There has been substantial past public investment in social housing - the control of rents protects this investment • The provision of social housing affects the wider qualify of life in communities • An effective regulatory regime is important to private sector investors in social housing

  4. What do we mean by co-regulation? Shifting the axis of power = a Long term collaborative journey Tenants Landlords Delivering better services to tenants TSA

  5. Excellence through local standards pilots • Local Standards Pilots • Bristol Housing Partnership • - Aids & Adaptation • Hampshire Residents • - Involvement & Empowerment • Six Towns ALMO • - Environmental Performance of Existing Homes • Your Homes Newcastle • - Tenant Choice & Customer Service

  6. Overall satisfaction - RSL and LA

  7. Management and routine maintenance per home costs - traditional RSLs

  8. Statutory objectives • Ten fundamental objectives • Encourage a supply of good quality social housing • Choice and protection for tenants • Opportunity for tenants to be involved in management • Efficient, effective and economic provision by landlords • Social landlords are financially viable and well managed • Encourage contribution to the broader well-being of localities • Encourage investment in social housing • Avoid imposition of unreasonable burden on public funds • Guard against misuse of public funds • Minimise burden and apply principles of good regulation

  9. First 300 days where have we got to? Building a new organisation - board exec and staff teams Weathering the ‘perfect storm’ (sales, mark to market, impairment, refinancing etc) Building consensus around a co-regulatory framework Securing buy in to the extension of the TSA’s remit to local authorities Key research work: life chances, National Conversation, ETS, location, location, location

  10. Building Blocks for Regulatory Framework

  11. Ten strategic proposals to shape regulation • 1.National standards –to achieve our objectives, reflect tenants concerns and government direction • 2.Good governance is a universal principle • National standards should be clear, succinct, based on outcomes and avoid prescribing detailed processes. • Providers should agree with tenants local standards that are tailored to their reflect their needs and priorities. 5. Transparency - tenants, landlords and local authorities to be able to assess performance of landlords in their area. • 6. Independent validation,benchmarking and annual reporting of performance

  12. Ten strategic proposals to shape regulation • 7.Focus our resources in 2010/11 on identifying and addressing the worst performing landlords • 8. Where problems are identified the landlord will be offered an opportunity for speedy self –improvement. • 9.Open up the market with registration criteria that encourages new entry, consistent with our objectives in the 2008 Act. • 10. Review the framework after three years.

  13. Proposals for national standards

  14. Checks/Balances: • Is it a failure against standards or mismanagement? • Is it serious, recurrent, and what’s the speed of response? # Applies to Local Authorities only * Applies to RSLs only Improvement / Enforcement IMPROVEMENT… PROVIDER LED TSA LED ….Influence…. …Investigate…. …Enforcement…

  15. PART TWO The impact of the Recession on Funding & Development Appetite

  16. Shared Ownership voids have fallen

  17. Appetite for Shared Ownership development has fallen

  18. Cash received from first tranche sales is forecast to be much less

  19. Providers are expecting General needs grant rate to be higher

  20. The HA sector is still investing in its stock - £20bn in next five years

  21. An Active Funding market during the recession • Plus over £7bn has been raised from traditional lenders who retain a keen interest in investing in registered

  22. PART THREE Economic Regulation- Rents and New Supply

  23. Underlying profile of supply (no. by tenure) LA & RSL supply Private sector supply Source: Dataspring

  24. HA rents – annual rent increases, 2002–03 to 2008–09 Source:

  25. Source: Dataspring

  26. England: HA rents and market tenures, 2002–03 to 2007–08 * Source: Dataspring * NB. Different methodology used for OO cost calculation in 2007/08

  27. Target rent & private rent (£, on primary axis):2007/08 (all properties; GN) NB: Target rents with service charge eligible for HB. Source: Dataspring

  28. Rates of return for HA and private sectors (%): 1998/99 - 2007/08 Source: Dataspring

  29. Cross tenure affordability – Newcastle 2009Q2 2 bed flat House For buying assume 6% mortgage rate and 85% LTV (7% for Homebuy) Source: Dataspring

  30. Affordability gap – North East Source: Dataspring For buying assume 6% mortgage rate and 85% LTV

  31. £8,800 £7,600 £19,700 £24,300 £27,000 (LCHO) Waiting list top up - to be quantified 2% Homeless/temporary housing Pyramid of ‘affordable housing demand’? 47% social renters not in work Assume all social rented households and priced out private renters form part of affordable housing demand Total = 6.4m households Excludes o/oc in need and those living with friends/parents which will be part of the housing waiting lists Average income shown for each ‘segment’ 10% PRS on housing benefit 13% social renters working 25% renters who can’t buy LQ 2% LCHO owners Source: Dataspring

  32. Policy Options • Plugging the Capital Investment Gap • ‘Free’ the planning system? • Incentivise through Council Tax? • Re-classify municipal housing debt freeing Councils to build? • Securitise future LCHO receipts? • Rental adjustments for larger homes? • Rental adjustments for new stock? • Rental adjustments for all stock? • Rental adjustments for new lets?

  33. Ensure that actual or potential tenants of social housing have an appropriate degree of choice, and protection Notional units per % rent increase

  34. New Supply: The Bigger Picture Incentivise LAs New SPVs Based on building not development Under supply of larger public housing Size of properties Land Build costs Borrowing ability, rental and sales income from site and capacity in existing stock Tenure diversification Densification Clarity in the product mix Active lending market

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