Business Line: Export Management

1. Business Line:Export Management December2010

2. Export Management • One of ourmain business linesconsists of providingconsultingservices in theinternational sales area of ourclients’ companies. • Therefore, weprovide global solutionservicessuch as Sales & Marketing Management forthe Export structure of a client’sproducts and services. • Ourworking formula isbasedonunderstandingtheneeds and conditions in whichourclientshave to developetheirproject in a specificinternationalmarket. • And therefore, definigthetoolsthat are necessaryfortheimplementation of their sales strategy in foreignmarketswhichthey are interested in. • Marketing & Communication Area: Weanalizethemarketsourclients are interested in. Furtheron, wedesign a Communication and Marketing Strategy to beimplementatedbasedonthetipe of productorservice. • Sales Area: We are in charge of the complete sales process, startingfromsurveys and initialpromotions up to theclosing of thedeals. December2010

3. Export Management • WorkingProcedure(1/2) • 1- Diagnosis : Analizingtheclients’ circumstances • In this fase, weanalizetheclients’ experience and resultsobtained in thepast in terms of international sales. As well as pricingapplied in determinatemarkets, volum of production and sales margins. • 2- Plan of Action APCOR: Proposal of Action • Wepropose to theclienttheresearch’sconclusionsaboutthedifferentcomponentsanalized in the diagnosis. • - Sales Goals • - Target of Clients (location) • Clients’ Purchasing Power • Tipe of Product • Pricing • This Plan of Actionshouldbeapprovedbytheclientbeforepassingon to the fase of implementation. December2010

4. Export Management • WorkingProcedure(2/2) • 3- Meetings and Monitoring: • Basedonthe formulas appliedconcerningthemonitoringactions, periodicallywepassontheinformation of thedeveloment of theclients’ sales to theManaging Director, in order to valuatethe sales progress and itscomponents. • 4- AdministrationAdecuacy: • Ourservicesinclude a 100% control of the sales process and thedeliveringprocess of thefreightorproducts at the final destination. • The tracking of thelogisticprocessisanother of ourmainaddvalues. • We are in charge of the complete tracking process up to the final inspection and the final client’sappval and thepaymentprocess. • Welikevisiting and workingfromourclient’soffices, in order to createanintegrationwiththeclient’scompanyfilosophy. December2010