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Towards State Wide Operations

Towards State Wide Operations. Transition Care Operational Advisory Group Queensland. Strategy 1: Informal Networks. Implementation Documentation Quality Team structures Workplace Guidelines. Image from www.awaken-within.com. Strategy 2: Review Governance. TCPOAG.

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Towards State Wide Operations

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  1. Towards State Wide Operations Transition Care Operational Advisory Group Queensland

  2. Strategy 1: Informal Networks • Implementation • Documentation • Quality • Team structures • Workplace Guidelines Image from www.awaken-within.com

  3. Strategy 2: Review Governance TCPOAG Office of the Older Persons Health District HealthServices

  4. Strategy 3: Develop Governance Structures • Operational issues • Operational risks • Provide direction and support • Collaborative

  5. What is TCPOAG? • Who?Involves 14 TCP Teams across Queensland • When? Monthly teleconference • What? Key priority areas for 09/10 Working Parties Business plan

  6. TCPOAG Structure & Working Parties Workforce Planning Documentation Transition Care Operational Advisory Group Clinical Standards Professional Networks KPI Discharge Survey Case Management Education and Training

  7. Working Party Objectives: Workforce Planning Map: • Staff characteristics • Case loads Measure: • Workload Develop: • Business rules • Workforce plan Workforce Planning

  8. Working Party Objectives: Documentation • TCP State wide phase 2 documentation • Trial and collate findings Workforce Planning Documentation

  9. Working Party Objectives: Clinical Standards • Map services • Review clinical standards and competencies • Develop TCP service standards • Identify training needs Clinical Standards Workforce Planning Documentation

  10. Working Party Objectives: Discharge Survey Group • Post discharge survey • Methodology for analysis • Opportunities for improvement Clinical Standards Discharge Survey

  11. Working Party Objectives: Case Management Group • National Case Management competencies and standards • Implement and monitor these standards • Collaborate with the Workforce Planning Group Case Management Clinical Standards Discharge Survey

  12. Working Party Objectives: Key Performance Indicators • Develop and implement KPI’s • Focus on occupancy of TCP • OOPH sponsored working party Discharge Survey Clinical Standards Clinical Standards KPI

  13. Working Party Objectives: ProfessionalNetworks • Physiotherapy, occupational therapy, social work, dietetics nursing, speech pathology and psychology • Professional issues with focus on EPB and research • Develop a communication plan to avoid duplication and encourage collaboration Workforce Planning Documentation Professional Clinical Standards

  14. Early Outcomes • Empowerment • to challenge the things that stop us doing our best • to implement changes that improve the system • Better teamwork and collaboration • Greater satisfaction and recognition • Continuous learning

  15. “There are risks and costs to a program of action, but they are far less than the long-range costs of comfortable inaction” John F Kennedy Image from www.jfklibrary.org

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