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Kaitlyn Richardson Lee Brown. Toyota Motor Corporation. Company History. 1867 – Birth of Sakichi Toyoda 1937 – Toyota Motor Co. is established 1957 – First prototypes of “Crown” model exported to the USA Toyota Motor Sales
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Kaitlyn Richardson Lee Brown Toyota Motor Corporation
Company History • 1867 – Birth of Sakichi Toyoda • 1937 – Toyota Motor Co. is established • 1957 – First prototypes of “Crown” model exported to the USA Toyota Motor Sales • 1982 – Toyota Motor Co., Ltd. And Toyota Motor Sales Co., Ltd. are merged into Toyota Motor Corporation. • 1989 – Lexus brand is launched in the USA • 1997 – Prius is launched as first mass-prod. Hybrid car • 2008 – Worldwide Prius sales top 1-million mark • 2009 – Toyota releases largest recall in company history
Recall Statistics • Over 8.5 Million Vehicles Recalled • Unintended acceleration caused by: • Sticking accelerator pedal • Floor mat sliding forward • Malfunctioning electronic throttle tech (not confirmed) • 34 people dead – allegedly due to recall issues
List of Vehicles Affected • 2005-2010 Avalon • 2009-2010 RAV4 • 2007-2010 Camry • 2008-2010 Sequoia • 2009-2010 Corolla • 2005-2010 Tacoma • 2008-2010 Highlander • 2007-2010 Tundra • 2009-2010 Matrix • 2009-2010 Venza • 2004-2009 Prius
James Sikes – Runaway Prius • Alternately pressed gas and break 250 times in rapid succession • Diagnostic test determined accelerator was not stuck • Severe wear and damage to front brakes, no damage to rears or emergency brake • 61 year old, heavily in debt, owner of a swingers’ club
Toyota’s Response • Marketing effort to stress Toyota product quality • Seeks 100% owner response to recall
Toyota Today • Major incentives on purchase of new Toyota vehicles • Worst sales month in January, 2010 in more than a decade. • Market share down to 11.3% • Insists occurrence is rare and problem has been fixed
Avoiding Sudden Acceleration • Brake Hard • Put in Neutral • Turn Off Engine
Sources • www.washingtonpost.com • www.toyota.com • www.youtube.com • www.wsj.com