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State Law Resources, Inc. Meeting May 16, 2014

State Law Resources, Inc. Meeting May 16, 2014. 1957. About Us. Jack Taylor Our Founder. Corporate Leaders…2014. Andy Taylor Executive Chairman. Pam Nicholson President and CEO. Chrissy Taylor-Broughton Senior Vice President North American Operations.

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State Law Resources, Inc. Meeting May 16, 2014

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  1. State Law Resources, Inc. MeetingMay 16, 2014

  2. 1957

  3. About Us Jack Taylor Our Founder

  4. Corporate Leaders…2014 Andy Taylor Executive Chairman Pam Nicholson President and CEO Chrissy Taylor-Broughton Senior Vice President North American Operations

  5. A world-class portfolio of car rental brands

  6. Our Customers Want: • To know they are important • An easy, inexpensive rental process • Personalized, individualized service • Key motivation: friendly service

  7. Our Customers • Mid- to upper-market professionals • Want: • Ability to choose own car • Bypass the counter • “Professionals serving professionals” mindset • Key motivation: privileged service

  8. Our Customers • Self-sufficient and tech-savvy • Rent on average twice a year • Want: • Best deal • Terrific service • Key motivation: price and efficient service

  9. Total Transportation Services

  10. Legal & Legislative Issues Legal • Class Action Suits • Negligent Entrustment • Liability Legislative • Excise Taxes – State & Local • Rental Car Laws • Liability Laws

  11. HOT Legislative Issues Federal • Safety Recall Legislation – S. 921 • Excise Tax Limitation – HR 2543 State • Maryland Liability – HB 730; SB 662 • Colorado Rental Car Damage – HB 1187 • California Reform – AB 1981 • Florida MFR

  12. Opportunities • Lobbyists in…. • Nearly all 50 states • District of Columbia • Federal • Potential Needs… • North Dakota • California (supplementing team) • Puerto Rico (eventually)

  13. Interaction – Principal/Lobbyist • Decentralized Structure • Lobbyists Hired/Managed/Paid by Local Operations • Corporate Consultation • Help recruit lobbyists…when asked • Relationship with competitors and trade group • Identify/Share best practices/messaging • Identify trends • Manage/Process PAC contributions

  14. THANK YOU!

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