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Windows 2000

Windows 2000. Spring Training 2002 Katie Naset. Basic Hardware Stuff. Know what plugs into what. Take a look at it sometime if you don’t know already. Network cables and monitor cables occasionally get unplugged. Headphone troubleshooting.

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Windows 2000

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  1. Windows 2000 Spring Training 2002 Katie Naset

  2. Basic Hardware Stuff • Know what plugs into what. Take a look at it sometime if you don’t know already. Network cables and monitor cables occasionally get unplugged. • Headphone troubleshooting. • If a computer is totally frozen, hold power for about 10-15 seconds.

  3. Changes in Win 2K from Win 9X • Runs off an NT core, geared towards networking. • Can use NTFS or FAT32 we currently use FAT32. • More stable than Windows 9x, but with limited hardware support. • Security has been increased. Ctrl+Alt+Del log in intended to kill keystroke recorders. • Windows Security dialog box gets useful.

  4. Profiles • Each individual user has a separate settings and My Documents folder • C:\Documents and Settings\Username\ • You can’t assess other user folders. • Desktop is customized by each user. • Will eventually follow users between machines • Currently roaming profiles implemented halfway. • Profiles fill the hard drives and must be deleted manually.

  5. Logging in • You can log into one of two things from the Login Screen—the computer or the network • Click on the Options > > button to bring up the Log on to drop-down box • To log into the computer, make sure “log in to this machine” is displayed • To log into the network, make sure “GRIN” is selected, or just type username@grinnell.edu • If a user logged in locally, he or she won’t be able to access any network services. You usually are not able to log on to the individual machine anyway. • To log in as an administrator or Green Team, you need to log into the machine, not the network.

  6. Admin Passwords • You’ll get them when you become full UCs (on the combo page on UCDB). • Useful because we can actually fix stuff! Yippee! Like none of the printers being added to Inslab. • Don’t abuse them or change them.

  7. Logging in • In dorm rooms, students can authenticate on the @grinnell.edu domain and access all network resources. • This can be tricky with Windows 9x machines. It’s usually easier to have them set WINS configuration to the storageserver IP 132.161.10.60

  8. Common PC Apps • Microsoft Office Suite (Office 2000) Fully Supported • Adobe Applications • Macromedia Programs • Statistical Analysis Programs (SPSS, Minitab etc.) • Department Specific Apps, Dr. Scheme, IMF software. • Know the bare basics of the unsupported apps. Be able to open, save, and direct people to the help files.

  9. Registry • The registry contains profiles for each user of the computer and information about system hardware, installed programs, and property settings. Windows continually references this information during its operation. • Regedit.exe is included in Windows to edit the Registry. • Don’t edit the Registry! Bad things happen!

  10. IP Addresses • To get IP information: • Open a command line • Type cmd in the Run application • Type ipconfig /all to view info • Type ipconfig /renew to renew the IP address • Type ipconfig/release to release an IP address.

  11. Security • Security settings have been elevated on both PCs and Macs • UCs have no more access than ordinary users. • Users can’t change much. • No changing network settings • No changing cosmetics • Can still install applications.

  12. Printers • Ooops! They forgot to add them to the image! • If you want to add another one, the process is different: • Start  Settings  Printers  Add Printer • Find Now • Then just double-click on the one you want, and it sets up automatically

  13. Printer Properties • Setting properties has gotten complicated • If you right-click and choose Properties…, like you used to have to do, you get a complicated series of useless tabs • Will have to enable duplexing on occasion. Each user on each machine must enable duplexing. • If you right-click on the printer and choose Printer Preferences that is where you will find most useful settings.

  14. Sound • Little speaker icon in the system tray is the easiest way to access sound controls. Also Control Panel>Sound • Make sure that the computers have the sound muted. In the Sound (Play Control) Choose “Mute All”.

  15. When Disaster Strikes • Use Safe Mode. • Press F8 at Start Up and Windows will run in Safe Mode, giving you limited options but is helpful if a computer is acting particularly troublesome.

  16. Admin Tools • New control panel called Admin Tools • Most useful: Event Log • List of recent errors, warnings, and use data • Useful for determining whether a computer has a history of a particular type of error • Too vague to spy on people

  17. Admin Tools • Other useful applications • Scan Disk scans for messes on the drive • Services lets you access properties information for everything • Computer Management gives you an overview of system information and tools

  18. Display settings • The visual interface of Windows 2000 has gotten more annoying • Menus fade in slowly • There are >> arrows at the end of menus that are ‘too long’ • Mouse floats • Right-click>Properties • Appearance (Customize dialogue boxes etc) • Screensaver (Set or turn one off, Power settings) • Desktop (Choose your desktop picture) • Settings (Resolution and Color Quality)

  19. The Windows Security Box • Ctrl + Alt + Delete is no longer just for the Task Manager • Tells you who’s logged in • Easy way to log him or her off • Easy way to shut down at the end of the day • Access to Task Manager • Where to change password

  20. Passwords • Passwords expire every 395 days. • Case sensitive and often put a space as the first character. • After 3 failed attempts you will be locked out for a half of an hour. • Note that password changing has been added to the Windows Security dialog box • Type Ctrl + Alt + Delete • Click on Change Password

  21. Network Resources • NT Storage: Know it. Use it. Don’t use floppies because they are floppy, and discourage users from using them as well. • FTPing • WS_ftp • Start>Run ftpserver.grinnell.edu • Internet Explorer ftpserver.grinnell.edu

  22. Network Issues • Fast ways to get to NT Storage • Map the Network drive by right-clicking on My Computer>Map Network Drive Select your Drive Letter and Path • Start>Run Start typing your path and it will fill in most of it. Much faster than browsing.

  23. Any Questions? And now! Some exciting hands-on problems with Windows 2000!

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