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CAO Update and Discussion WB/IMF Annual Meetings September 23, 2011

CAO Update and Discussion WB/IMF Annual Meetings September 23, 2011 Compliance Advisor/Ombudsman (CAO) for the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA), World Bank Group. What is the Compliance Advisor/ Ombudsman (CAO)?.

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CAO Update and Discussion WB/IMF Annual Meetings September 23, 2011

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  1. CAO Update and DiscussionWB/IMF Annual Meetings September 23, 2011 Compliance Advisor/Ombudsman (CAO)for the International Finance Corporation (IFC) and Multilateral Investment Guarantee Agency (MIGA), World Bank Group

  2. What is the Compliance Advisor/ Ombudsman (CAO)? • CAO addressescomplaintsfrom people affected by IFC/MIGA projects • Independent • Provides public accountability & grievance redress • Reports to World Bank Group President • Goal = enhance social & environmental project outcomes

  3. How CAO fits into the World Bank Group World Bank Group Board President World Bank Group IFC MIGA Private sector client Private sector client Private sector client Project-affected communities

  4. Key Characteristics of the CAO • CAO strives to be an independent, transparent, credible, accessible, equitable mechanism that provides a predictableprocess: • Dispute resolution services • Environmental & social compliance oversight • Advice on systemic social & environmental issues • Monitoring and follow-up of implementation

  5. Access to recourse for project-affected communities 3 simple criteria for filing a complaint: 1. IFC or MIGA project 2. Environmental & social concerns 3. Individual or community impactednegatively by the project • Civil society organizations can file on behalf of affected people • Confidentiality • Any language

  6. OMBUDSMAN: AFRICA • CAMEROON • Chad-Cameroon Pipeline (IFC, Oil, Gas, Mining & Chemicals) • Filed May 2011:Ombudsman assessment ongoing • MOZAMBIQUE • Mozal Aluminum Smelter (IFC, Oil, Gas, Mining & Chemicals) • Filed Oct 2010: Ombudsman facilitating agreement • UGANDA • Bujagali Energy (IFC & MIGA, Infrastructure) • 2 complaints - filed March & May 2011: Ombudsman assessments ongoing

  7. OMBUDSMAN: EAST ASIA & PACIFIC • CAMBODIA • Cambodia Airport Development (IFC, Infrastructure) • Filed Dec 2009: Ombudsman process ongoing • INDONESIA • PT Weda Bay (MIGA, Mining) • Filed July 2010: Transferred to compliance for appraisal; Dispute resolution training workshop for parties (Indonesia, Oct 2011) • INDONESIA • Wilmar Group (IFC, Agribusiness) • 2 complaints - filed July 2007 & Dec 2008: Monitoring implementation of dialogue process & settlements respectively • PAPUA NEW GUINEA • PNG Special Economic Zone (SEZ) (IFC, Advisory Services) • Filed July 2011: Ombudsman assessment underway

  8. OMBUDSMAN: EUROPE & CENTRAL ASIA • GEORGIA • BTC Pipeline (IFC, Oil) • Filed May 2011: Ombudsman process underway • TURKEY • Standard Profil (IFC, Manufacturing) • Filed Sept 2008: Ombudsman monitoring implementation of agreement • REPUBLIC OF KOSOVO • Kosovo Energy Corporation (KEK) privatization (IFC, Advisory Services) • Filed August 2011: Ombudsman assessment underway

  9. OMBUDSMAN: LATIN AMERICA • COLOMBIA • TCBuen (IFC, Infrastructure) • Filed Dec 2009: Closed Nov 2010 after Ombudsman assessment • ECUADOR • Interagua (MIGA, Water infrastructure) • Filed Jan 2008: Closed after monitoring of agreements • NICARAGUA • Nicaragua Sugar Estates Limited (IFC, Agribusiness) • Filed March 2008: Facilitating agreements and implementation • PANAMA • Panama Canal (IFC, Infrastructure) • Filed May 2011: Ombudsman assessment underway • PERU • Maple Energy (IFC, Oil) • Filed April 2010: Transfer to compliance pending

  10. OMBUDSMAN: SOUTH ASIA • INDIA • India Infrastructure Fund (IFC, Financial Markets) • Filed April 2011: Ombudsman assessment ongoing • INDIA • Tata Ultra Mega (IFC, Infrastructure) • Filed June 2011: Ombudsman assessment ongoing • SRI LANKA • Rainforest Ecolodge (IFC, Advisory Services) • Filed Aug 2009: Closed after Ombudsman assessment

  11. COMPLIANCE APPRAISALS • ECUADOR • Pronaca (IFC, Agribusiness) • Filed Dec 2010: Compliance appraisal ongoing • GHANA • Tullow Oil, Kosmos Energy and Jubilee FPSO (IFC, Oil) • Triggered by CAO VP Aug 2010: Compliance appraisal concluded June 2011 • INDONESIA • PT Weda Bay (MIGA, Mining) • Filed July 2010: Compliance appraisal underway • PANAMA • Pando Montelirio (IFC, Infrastructure) • Filed Jan 2010: Compliance appraisal ongoing

  12. COMPLIANCE AUDITS • INDONESIA • Wilmar Group (IFC, Agribusiness) • Complaints filed July 2007 & Dec 2008: Implementation of audit findings in monitoring • PERU • Agrokasa (IFC, Agribusiness) • Complaints filed June 2009: Audit report pending clearance to disclose • MULTIREGIONAL • Financial Sector Investments (IFC) • Triggered by CAO VP April 2011: Appraisal report released June 2011; Audit investigation in process

  13. Working together: Community-based organizations, CSOs & NGOs • Awareness raising / Community outreach • Bringing complaints to the CAO • Supporting communities in dispute resolution processes • Putting pressure on the WBG in response to compliance investigations • Advocating for accountability at the WBG • Do you feel you know enough about how CAO’s different functions work and the roles NGOs play? • Does working with CAO’s processes feel (un)comfortable for you? • How can CAO be more effective in working with NGOs? • What do you want to get out of a CAO process?

  14. Contact us Office of the CAO 2121 Pennsylvania Avenue NW Washington, DC 20433 Email: cao-compliance@ifc.org www.cao-ombudsman.org www.facebook.com/CAOoffice www.cao-ombudsman.org

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