Supporting tools in an IT Project & Portfolio Management environment

1. Supporting tools in an IT Project & Portfolio Management environment Ann Van Belle - annvb@microsoft.com

2. Question • Who knows the MS Enterprise Project management solution ? • YES, I know that MS has a Project Server, which is part of the MS Enterprise Project management solution ? • NO, but our projects managers use MS Project

3. Why do you do projects ? CEO, CIO… Sales and Marketing Research and Development IT Services Corporate Application Development Hardware Configuration Software Development Consulting Integration Training Deployment Market Research Product Launches Sales Initiatives Marketing Campaigns Manufacturing Product Development Product Testing Idea Incubation Recruiting CorporateInitiatives Facilities Patent Management

4. Question • Do you have a clear view of the status of the company’s projects ? • YES, I have a clear view but it takes me days to prepare the overview • YES, only per department, but I don’t have a consolidated view • NO not at all

5. 74% of all IT projects fail, come in over budget or run past the original deadline. Every year, $75 billion is spent on failed IT projects in the U.S. Resulting In Business Challenges • How do I prioritize initiatives across my organization? • What is the status of our top five initiatives? • Do we have the right people working on the right projects? Source: The Standish Group

6. Microsoft Office EPM Solution • Gain visibility, insight, and control of all aspects of your project portfolio • Ensure initiatives align with your strategic objectives • Realize participation from all project stakeholders Deliver sustainable value to your business

7. IT Managers • Can we link project data with our front & back office? • What’s the best way to deploy and monitor? Resource Managers Skills-based resourcemanagement Team Members • Project Managers • When will we really finish and what will it cost? • Can we re-use best practices across projects? Use familiar tools to collaborate, report status IT Exec Stakeholders Team Members Open, secure systems Project portfoliomanagement, reporting • Executive Stakeholders • How can I see & prioritize initiatives across my org? • What’s the status of our top 3 initiatives? • What am I supposed to be delivering this week? • How can I collaborate with people on my team? • Resource Managers • Who’s available to staff our new projects? • Who's working on what and do they have the skills? Project Managers Intuitive project management …And Productivity, Business Challenges

8. Microsoft Office Enterprise Project Management Solution

9. Challenges in Portfolio Management • Lacking a consolidated view of your organization’s activities and their status -> important in communicating to the business • Inability to compare and measure projects consistently to understand the state of your portfolio • Misalignment of projects and business strategy

10. Monitor Performance through Roll-Up Reports

11. Make Better Business Decisions with Portfolio Analysis • Review comprehensive, real-time portfolio information to ensure effective decision making • Compare current portfolio progress against forecasted performance • Identify trends over time to understand and improve your business

12. Microsoft Office Enterprise Project Management Solution

13. Question • Do you have a clear view on the usage of resources in your projects ? • YES, we have visibility of the resource capacity • No, but we have a process in place to determine the allocation of resources (manual basis) • No,we have no visibility

14. Challenges in Resource Management • Difficult to forecast future resource needs for proper capacity planning • Disconnect between desired skills/core competencies and recruiting and training efforts • Misalignment of resource assignments and business strategy

15. What Is Resource Management? • Aligns people with business goals by allocating resources to your highest priority initiatives • Optimizes resource utilization and drives skill development and recruitment to achieve greater financial returns and ensure project success Availability Location Skills

16. Understand Workload Trends for Effective Capacity Planning • Evaluate resource utilization trends to determine staffing strategy • Forecast future resource requirements based on historical utilization • Ensure capacity to handle current and planned staffing requirements

17. Microsoft Office Enterprise Project Management Solution

18. Challenges in Project Management • Inconsistent project delivery affecting quality of work • Repeatedly missed deadlines and budget overruns • Inability to monitor and communicate potential project issues

19. Deliver High-Quality Projects Consistently with Repeatable Processes • Incorporate and adopt standard project management methodologies • Easily roll-out customized processes and best practices • Guide new project managers through all phases of project management

20. Improve Accountability and Resolution of Issues • Centrally store, assign and escalate project-related issues • Centrally store documents related to the project (project charter) • Increase team members’ ownership and accountability of this process

21. Project Managers Resource Managers Team Members Benefits for your organisation • Optimum Experience for Project & Resource Managers • Enhance project productivity through team participation • Extensive reporting yielding better business insight • Fully configurable and customizable for your unique business needs IT Admins Executives

22. ICT Governance … Risk Management Performance Management Compliance Management Integration EPM Collaboration Security • Search & retrieval • Document management • Processes • Team collaboration • Workflow • Identity management • Access management • Audit • Project management • Resource management • Release management • Data integration • Application integration Microsoft’s holistic and extensible approach Processes Supporting Technologies Business Intelligence - Dashboards & (balanced) scorecards • Flexible reporting and analysis at all levels • Notifications