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.uk Registry Update AfTLD 2 nd African ccTLD Event

.uk Registry Update AfTLD 2 nd African ccTLD Event. Lesley Cowley Chief Executive 9 th April 2008. Nominet presentation. Internet in the UK & .uk use The .uk model Mission, vision and values Scale of Nominet & our current priorities Technical excellence Foundation International work

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.uk Registry Update AfTLD 2 nd African ccTLD Event

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  1. .uk Registry UpdateAfTLD 2nd African ccTLD Event Lesley Cowley Chief Executive 9th April 2008

  2. Nominet presentation • Internet in the UK & .uk use • The .uk model • Mission, vision and values • Scale of Nominet & our current priorities • Technical excellence • Foundation • International work • Managing a growing registry

  3. Internet in the UK • Almost 100 UK domain names per 1,000 population • Approx 5m .com and other registrations too • 5% of the register is from overseas • 50% of households have internet access (80% have broadband) • 53% of people aged 16+ have made online purchases • Of people with access, their main activities are: • Email 90% • Instant messaging 43% • Multimedia content 40% • Internet radio 33% • Growth in online retailing, gambling and social interaction online

  4. .uk use in the UK • 48% of adults would use a personal web page to share information with friends and family • 72% of adults visit a .uk web site first when browsing or shopping online • 66% visit a .uk search engine in preference to any other when looking for information online • 62% of Internet users think that a co.uk web address suggests that a company is more relevant and local Source: YouGov independent survey, September 2006

  5. Background – the .uk model in brief • Private sector registry, not for profit organisation – not able to distribute profits • No formal agreement between UK Government and Nominet, no domain name legislation or sector regulation • No contract with ICANN – exchange of letters • Policy advisory body – representatives from all stakeholders • Dispute resolution service that includes mediation • First come, first served policy • Registrar channel model • Nominet’s scope changed last year to allow us to offer other registry services • Nominet plays an active role in ICANN, ccNSO, IETF etc., etc

  6. Our mission, vision and values • Our mission is to excel in the management of the .uk domain and the provision of registry services in response of the needs of our customers and stakeholders • Our vision is to be the leading supplier of registry services • Our values are: • We are non-discriminatory, honest and transparent • We bring a human touch to technology • We are dependable, always doing what we say we will • We are connected to the world around us • We are innovative in the way we approach our business

  7. Scale of Nominet • Turnover £18m • Staff 115 • Registrars 3,600 • New registrations per day c5,000 • New registrations per month 144,240 • Total registrations 6,739,198 • DNS stats 1 billion lookups per day • Customer support emails 766and telephone calls per day

  8. Strategic priorities • Manage our finances • Develop Nominet as a centre of service and IT excellence • Develop our communications and marketing • Take a leading role nationally and internationally • Become an employer of choice • Implement our corporate social responsibility strategy • Creation of the Nominet Foundation

  9. Technical excellence • Our primary nameserver is dynamically updated with changes every 30 seconds • We run our own international network of nameservers and also a secondary service to ensure that we have wide resilience. • We have our main datacentre at our office in Oxford • We have a backup datacentre with mirror data & systems in a ex-nuclear bunker 100 miles away • Our internal registry system is built on an Oracle database that runs on a 8-way cluster in our main site and is mirrored in our backup site • We track and participate in the development of numerous technologies within standards groups such as IETF, W3C, ETSI etc

  10. Foundation • Prime purpose - public benefit to UK Internet stakeholders through education, research and the funding of suitable projects. • The Foundation will be a stand-alone charitable company limited by guarantee, set up with an initial donation of £5m from Nominet • The Foundation will be governed by a board of six Trustees with appropriate skills and experience • The Foundation will possibly also be able to assist the development of the Internet in developing countries

  11. International community • Strategy: taking a leading role • ICANN • ccNSO Council member • Pioneered “Exchange of Letters” format with ICANN • Support for the ICANN model internationally • WSIS and post-WSIS • Followed process closely • Membership of Internet Governance Forum Advisory Group • Learning from others • CENTR, ccNSO • Exchanges of experiences and best practice

  12. Managing a growing registry • Great systems • Great infrastructure • Good awareness • Excellent security • Excellent people

  13. The changing CEO/Manager role • Operational role develops to become a leadership role • Inward facing challenges change to more outward facing challenges • Managing just a few staff becomes the challenge of leading and managing many staff • Just surviving day to day (hopefully) moves to planning and implementing strategy for 1-3 years +

  14. Any questions or comments?

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