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Jos Creese CIO Hampshire County Council. Socitm South West Region. Challenges for ICT Leaders. Sandy Park Conference Centre Exeter. 8 March 2013. Jos Creese CIO Hampshire County Council. The Context …. Costs and speed Technological change The role of ICT (people and services)
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Jos Creese CIO Hampshire County Council Socitm South West Region Challenges for ICT Leaders SandyPark Conference Centre Exeter 8 March 2013
Jos Creese CIO Hampshire County Council The Context … • Costs and speed • Technological change • The role of ICT (people and services) • Compliance versus responsiveness
Jos Creese CIO Hampshire County Council Some specifics … • BYOD and consumerisation • Avoiding internal IT is growing • ‘Business’ or ‘technical’ innovation? • ‘Cloud’ and social networking • Shared services (and sold services).
Jos Creese CIO Hampshire County Council What attributes are needed …? eg: • Communications, advocacy and marketing • Value added sourcing and intelligent collaboration • Governance – knowing which battles to fight • The strategic partner of choice … managing relationships • Business models and commercial acumen.
Jos Creese CIO Hampshire County Council A, B … CIO … • Business Value, not IT cost • It’s not about the technology (mostly) • Give IT a reputation for business innovation and efficiency • Don’t neglect the ‘bread and butter’ • Understand the ‘Water Reed’ principle • Be an advocate for the business (not just IT) • Build the necessary experience • Develop a thick skin. “The CIO is primarily a business partner, not a service provider.” 8 PRINCIPLES …
Jos Creese CIO Hampshire County Council Concluding thoughts … • Solve business, not IT problems • Delivery counts, not ideas • Create a culture, inspire others, keep cool • Know your stakeholders • Under promise and over deliver • Follow your instincts and judgement
Jos Creese CIO Hampshire County Council