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Is the Juice Worth the Squeeze?

This article explores the transformation of library discovery from metasearch to web-scale index-based systems, focusing on the perspectives of libraries and content providers. It discusses the goals of this transformation, the challenges faced, and the considerable efforts and resources required. The article also highlights the importance of measuring the quantity and quality of information, as well as identifying target audiences. The outcomes of a deep-dive analysis conducted in 2013 are presented, emphasizing the significance of subject metadata and the need for improved configuration and data syndication. The article concludes with a discussion on collective responsibility and commitment from discovery service providers, publishers/content providers, and libraries.

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Is the Juice Worth the Squeeze?

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  1. Is the Juice Worth the Squeeze? Bruce Heterick, JSTOR Andrew Wells, UNSW Australia

  2. Outline • The Library perspective • The Content provider perspective

  3. Transformation of discovery From metasearch To web-scale index based Send query to an index Index contains metadata from a very large number of content providers Link to content • Send a query to a (limited) number of targets • Compile the results • Z39.50 • Slow performance

  4. What were the goals and why • Lots more stuff for users available • Continual move to an access model, not an acquisition one • Early web sites not easy for users to navigate • Search engines leaping ahead of libraries

  5. UNSW web site a decade ago

  6. 2005-2006 web site

  7. 2007-2011 website

  8. 2012 website • Google-like, driven by Primo • No separate catalogue

  9. The squeeze is considerable • Lots of effort • Lots of experimentation • Human resources • Financial resources Source: makeuptutorials.com

  10. The juice? • What to measure • Quantity? • Quality? • Audiences? Source: abc.net.au

  11. Growth is growing

  12. Seasonal use shows growth

  13. Locating information on a topic

  14. Known searching

  15. Finding new stuff in area of research

  16. Outcomes from 2013 deep-dive • Subject metadata matters … a lot • Libraries don’t spend enough time configuring their system for implementation • Publishers/content providers don’t spend enough time on their data syndication, including how that data is received and used Image via Google 2013 Charleston Conference Plenary: Re-visiting Plato’s Cave https://www.youtube.com/watch?v=ZkGSQlFZ0BI

  17. Outcomes from 2013 deep-dive • Culled customer lists to JSTOR participants worldwide for EDS (EBSCO), Primo (Ex Libris), WorldCat Local (OCLC), and Summon (Serials Solutions/ProQuest) • Looked at average content access per month for each JSTOR Class for 12 months prior/post implementation date • JSTOR average usage change for all higher education (August 2009 – September 2013): -0.7%

  18. WHAT DRIVES ACTUAL USAGE at JSTOR?

  19. WHAT DRIVES ACTUAL USAGE at JSTOR?

  20. Collective responsibility and commitment • Discovery Service Providers • Publishers/Content Providers • Libraries

  21. Quick reference guides http://about.jstor.org/content/quick-reference-guides

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