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Are You Stressed?. Stress Management Interventions Ch. 11 pages 538-362 Saadia Washington. What Exactly is Stress?. Job Dissatisfaction Anger Frustration Hostility Irritation Boredom Burnout Helplessness Hopelessness Low Self-Esteem. Behavioral Responses.
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Are You Stressed? Stress Management Interventions Ch. 11 pages 538-362 Saadia Washington
What Exactly is Stress? • Job Dissatisfaction • Anger • Frustration • Hostility • Irritation • Boredom • Burnout • Helplessness • Hopelessness • Low Self-Esteem
Behavioral Responses • Degradation/Disruption of the work role • Aggressive Behavior at work • Flight From the Job • Degradation Disruption of Other Life Roles • Self-Damaging Behaviors “Work-generated stressors have behavioral effects, that those effects are manifest both on the job and away from it, and that they impose substantial costs on work organizations” (359)
SMIs • Stress Management Programs or Interventions • “Any activity, program, or opportunity initiated by an organization, which focuses on reducing the presence of work-related stressors or on assisting individuals to minimize the negative outcomes of exposure to these stressors.” (359) • Employee counseling programs • 40% of employers implement SMIs • Definition and Effectiveness Undefined
Defining and Defeating Stress • Various definitions – difficult to compare studies because of these variances • Three main components • Stressor - Some environmental force affecting the individual • Individual’s psychological or physical response to the stressor • An interaction between the stressor and the individual’s response • Stressors are different for each individual • SMIs turn the situation around, view your stressors as opportunities • Relaxation Exercises Wanted
The Models • Educational Interventions • What is stress and how to deal with it • Skill-acquisition Interventions • New ways to cope • Focusing on the Job and Coping • Ivancevich and Colleagues • Page 361
Effectiveness of SMIs • Saves money! • Ways to be effective • Get to the bottom of the problem • Assess the problem, how bad is it? • Specific and focused solutions – what in LTLE may not work in COB • Intervention, and how it related to other issues in the org – Needs Assessment • Evaluation and feedback for future encounters