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The Confidence to Evolve. Paul Bellantone , CAE| President & CEO Promotional Products Association International August 2019. “Promotional products are welcome in places and spaces no other advertising medium can touch and deliver pass-along rates that are the envy of advertising industry.”.
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The Confidence to Evolve Paul Bellantone, CAE| President & CEO Promotional Products Association International August 2019
“Promotional products are welcome in places and spaces no other advertising medium can touch and deliver pass-along rates that are the envy of advertising industry.”
Our challenge as businesses, trade associations and industry is not about the obsolesce of promotional products as an advertising medium.
Our challenge as businesses, trade associations and industry is not about the obsolesce of promotional products as an advertising medium. Our challenges and opportunities are commoditization and distribution of products.
The past 20 years have been transformational for our industry due to access and transparency.
The past 20 years have been transformational for our industry due to access and transparency. Our major value was the ability to procure product. Product procurement is now attainable by everyone.
The past 20 years have been transformational for our industry due to access and transparency. Our major value was the ability to procure product. Product procurement is now attainable by everyone. How do we develop and communicate our (next) value proposition?
The reality • 23,000 distributor companies. • 3,500 supplier companies. • Same price. • Same customers. • No territories. And the internet can serve 28 million businesses & any product, 24/7/365, for less.
It is not your customer’s job to remember you. It is your job to make yourself UNFORGETTABLE.
…when VALUE is equal to zero. Price will be the deciding factor…
Discussion Points • PPAI • Industry and Marketplace • The Challenges and Opportunities • Buyer Research • Consumer Research • Questions and Discussion
I am an optimist • PPAI dates back to 1903 • Promotional products predate the Association by at least 125 years • Our industry has withstood wars, depressions, recessions, manufacturing and technological revolutions, trends, culture • Promotional Products Work!
PPAI • International trade association based in Irving, Texas, USA • Grow and protect the industry • Primary members: Suppliers and Distributors, Business Services, Multi-line Sales Representatives • Governance: Board of Directors, Committees, etc. • Management: 80 staff
PPAI Strategic Plan • Drive meaningful member value • How we get members to love, trust, appreciate and engage with PPAI • Advocate for the industry • How we evangelize the power of promotional products and the profession • Develop and leverage strategic foresight • How we help PPAI, the members and the industry capitalize on market changes • Manage an efficient and progressive organization • How we continually retool PPAI to deliver second-to-none member experiences, interactions and engagement
MARKETPLACE INDUSTRY We define MARKETPLACE as the value of product in the hands of consumers regardless of how it got there We define the INDUSTRY as the value of products that are purchased through traditional suppliers and resold to buyers for distribution to consumers VS
Industry versus marketplace Over the past 20 years, the MARKETPLACE is growing 2 to 3 times faster than the INDUSTRY. YEAR INDUSTRY MARKETPLACE TOTAL 1998 $13.2 Billion $1.3 Billion $14.5 Billion 2018 $24.5 Billion $40-50 Billion $75 Billion
20 Year Growth Total = $69.5 B Total = $14.5 B
Volatility. Uncertainty. Complexity. Ambiguity VUCA VUCA is an acronym used to describe or reflect on the volatility, uncertainty, complexity and ambiguity of general conditions and situations The term was first used in the 1990’s and derives from military vocabulary
Volatility The nature, speed and dynamics of change, change forces and catalysts VUCA
Uncertainty The lack of predictability and understanding VUCA
Complexity The multitude of forces and the confounding issues Non-linear and no clear or apparent cause-and-effect VUCA
Ambiguity The haziness of reality, the potential for misreads and the mixed meanings of conditions Cause-and-effect confusion VUCA
Uber, the world’s largest taxi company, owns no vehicles. Facebook, the world’s most popular media owner, creates no content, Alibaba, the most valuable retailer, has no inventory. And Airbnb, the world's largest accommodation provider owns no real estate. Something interesting is happening. • -Tom Goodwin, 2015
The world’s largest taxi firm, Uber, is buying cars. The world’s most popular Media company, Facebook, now commissions content. The world’s most valuable retailer is now Amazon, and has more than 350 stores. And the world’s largest accommodation provider, Airbnb, increasingly owns real estate. Things change. • -Tom Goodwin, 2018
Mature marketplace Our industry must show the Confidence to Evolve.
Thoughtfully Mature marketplace Our industry must show the Confidence to Evolve.
Courageously Thoughtfully Mature marketplace Our industry must show the Confidence to Evolve.
Courageously Thoughtfully Mature marketplace Our industry must show the Confidence to Evolve. Quickly
US Industry trends 2018 $24.5 Billion +5%
US Industry trends Sales Volume 2007 - 2018: 2007 $19.4 3.5% 2008 $18.1 -6.9% 2009 $15.6 -13.6% 2010 $16.6 5.9% 2011 $17.7 7.0% 2012 $18.5 4.4% 2013 $19.8 7.2% 2014 $20.0 1.1% 2015 $20.8 3.8% 2016 $21.3 2.4% 2017 $23.3 9.3% 2018 $24.5 5.5% • 9 consecutive years of distributor growth • Uneven and inconsistent based on company size, structure and geography
US Industry trends Distributor sales volume Less than $2.5 million 22,721 $9.8 billion +0.89% More than $2.5 million 889 $13.5 billion +16.34% Industry total 23,564 $23.3 billion +9.3%
US Industry trends The disparity between large and small distributors continues to grow. Large distributors now account for 56% of industry sales vs. 45% in 2018.
US Industry trends Distributor sales from non-industry suppliers increased by 11% over 2018 to $3.7 billion. Annual Growth +10.6% +4.8% +20.8%
US Industry trends 2018 online sales are estimated at $6.0 billion (24% of total sales) up from $5.4 billion (23%) in 2017.
US Industry trends 97% of distributors report less than $1 million in promotional products sales volume. Distributor member size breakdown (2019): Less than $250,000 94% $250,000 – $1,000,000 3% $1,000,001 – 10,000,000 2% $10,000,000 + 1%
US Industry trends 75% of suppliers report less than $1 million in annual promotional products sales revenue Supplier member size breakdown (2019): Less than $250,000 53% $250,000 – $1,000,000 22% $1,000,001 – 10,000,000 19% $10,000,000 + 6%
Drinkware Travel 34% 9% 8% 6% 6% Wearables Writing Technology By Product Category
12% 9% 8% 7% Business Gifts Trade shows Employee recognition Distribution Services Brand Awareness 16% By Program Category
Buyer trends How buyers use them in external marketing strategies. 63% Increase brand awareness 61% Increase brand recognition 39% Generate sales 36% Spark word-of-mouth
Buyer trends How buyers (marketers) use them. 79% In stand-alone campaigns 69% In conjunction with other media 72% With social media 60% With email 58% With internet 54% With sales promotions
Buyer trends How buyers (marketers) use them. 79% In stand-alone campaigns 69% In conjunction with other media 72% With social media 60% With email 58% With internet 54% With sales promotions Why buyers (marketers) use them. 96% say promotional products are effective 88% moderately / extremely effective