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Learning Solutions Report. 10 February 2014. Program. LGNSW MEETING Welcome and Introductions Upcoming LGNSW events ASTD Global Report Relational Selling Lunch GTAN MEETING Funding arrangements – DEC GSA Report GTAN Skills sets VET research reports and professional development.
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Local Government Learning and Development Network Learning Solutions Report 10 February 2014
Program LGNSW MEETING • Welcome and Introductions • Upcoming LGNSW events • ASTD Global Report • Relational Selling • Lunch GTAN MEETING • Funding arrangements – DEC • GSA Report • GTAN Skills sets • VET research reports and professional development L&D Network
Trends • Writing skills (grant writing and report writing) • Handling Difficult People and Verbal Judo • Strategic Planning • Finance for Non Finance Managers L&D Network
Upcoming Conferences Seminars • Employment Law Seminar – 16 May 2014 • PA/EA Conference - 20 June 2014 (dinner on 19 June) Both events are in Sydney L&D Network
February Workshops WHS Risk Management • Friday 14 February – Sydney • Friday 28 February – Newcastle Customer Care Professionalism • Thursday 20 February – Port Macquarie English Grammar and Punctuation • Tuesday 25 February – Ballina Writing Winning Grant Applications • Tuesday 25 February – Dubbo L&D Network
American Society of Training and Development 2013 State of the Industry GLOBAL REPORT
Code • G500 – Fortune 500 companies • BEST – award winning companies recognised by ASTD • Consolidated – average of respondents to the survey L&D Network
AVERAGE DIRECT EXPENDITURE PER EMPLOYEE (U.S$1,195) Note: Consolidated data for 2005 are not available due to transition to WLP Scorecard
LEARNING HOURS USED PER EMPLOYEE = 30.3 hours Note: Consolidated data for 2005 are not available due to transition to WLP Scorecard
DIRECT EXPENDITURE AS A PERCENTAGE OF PAYROLL (3.6%) Note: Consolidated data for 2005 are not available due to transition to WLP Scorecard
AVERAGE EMPLOYEES PER L&D STAFF MEMBER (NOT ADJUSTING FOR OUTSOURCING) = 400 Note: Consolidated data for 2005 are not available due to transition to WLP Scorecard
AVERAGE COST PER LEARNING HOUR USED (U.S$89) Note: Consolidated data for 2005 are not available due to transition to WLP Scorecard
INSTRUCTOR-LED DELIVERY METHODS (AVAILABLE) Instructor-led remote (satellite, video, etc.) Instructor-led classroom Instructor-led online All Instructor-led
Conclusion The data presented in this State of the Industry report can be used by organisations to help them benchmark their training programs and make educated decisions for their training offerings. When using these data ASTD makes the following suggestions: • Keep in mind the data reported here are averages and reporting organisations change from year to year. • Don’t aim to replicate the numbers presented. Instead, observe the trends over time and use the information as a benchmark to compare your own data and trends. • Use the data reported by industry size when available. When possible, look to the tables to review data by organisation size, which will more closely mirror your organisation. In 2012 we saw organisations continue to invest in their employees despite a challenging economic environment. Organisations faced with an increasing number of employees managed to maintain training and development opportunities delivered in a variety of methods and on numerous topics.
US Training Salaries • Customer Service Trainer = $47,000-$62,000 • Training Manager = $40,000 - $110,000 (Median $66k) • Training Centre Manager = $68,000 - $110,000 • Technical Trainer = $40,000 - $86,000 AUSTRALIA Training coordinator $46,000 - $87,000 (median $60K)