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Attend a presentation by Matt Rains and Victoria Lance from the Offices of Bryan Fair in Atlanta, GA, to learn effective strategies for recruiting tech-savvy talent. Discover where and how to find qualified candidates, filtering techniques, the hiring process, interview questions, and common mistakes to avoid. Don't miss this opportunity to enhance your team with the right tech-friendly staff.
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Who Supports Your Agents? Hiring Tech-friendly Staff Presenters: Matt Rains and Victoria Lance
Matt Rains Victoria Lance Offices of Bryan Fair; Atlanta, GA Director of KW Systems Offices of Bryan Fair; Atlanta, GA Director of Technology Who Supports Your Agents? Hiring Tech-friendly Staff
Please complete an evaluation formfound in the back of your program guide. Who Supports Your Agents? Hiring Tech-friendly Staff
“Details matter, it’s worth waiting to get it right.” - Steve Jobs Who Supports Your Agents? Hiring Tech-friendly Staff
Finding Talent Who Supports Your Agents? Hiring Tech-friendly Staff
Where to Look for Talent • Craigslist • Monster.com • CareerBuilder.com • Facebook • Referrals – Staff / Agents • Backpage.com Who Supports Your Agents? Hiring Tech-friendly Staff
Filtering Talent • Have applicant send résumé as PDF. • Have them do a DISC online. http://www.tonyrobbins.com/ue/disc-profile.php • Look at their email address and for errors in résumé. • Look for originality. • Look for examples of what they will be doing. • Look for at least 5 years at one job. Who Supports Your Agents? Hiring Tech-friendly Staff
The Hiring Process Who Supports Your Agents? Hiring Tech-friendly Staff
Hiring Talent • Use Recruit-Select! • Check referrals—three deep. • Make phone call to applicant. • How did they answer? • How do they speak? • Listen to voicemail. Who Supports Your Agents? Hiring Tech-friendly Staff
Hiring Talent • Let them know you received their résumé. • Ask for more information about “X.” • “Sneak peek”—ask them in for a 15-minute interview or paper DISC. • Timeliness • Appearance Who Supports Your Agents? Hiring Tech-friendly Staff
The Interview Who Supports Your Agents? Hiring Tech-friendly Staff
Interview Questions Schedule at least 3 hours! • Tell me about yourself, starting with when you were born. • What kind of problems do you like to overcome? • Pay attention to their cell phone. • Ask: Are you an Android user or iPhone user? • Ask: What are the top three apps you use? Who Supports Your Agents? Hiring Tech-friendly Staff
Interview Questions • What is your favorite browser? (or) What is your favorite operating system? Why? • Do you use Cloud computing? Example? • What type of computer do you use? • Are you proficient with Mac? Who Supports Your Agents? Hiring Tech-friendly Staff
Think You Are Ready to Hire? Who Supports Your Agents? Hiring Tech-friendly Staff
Ready to Hire? • Schedule an AVA. • If you like the AVA • Invite them back in to validate the AVA with you. • Dig deep … “Tell me more about that.” Who Supports Your Agents? Hiring Tech-friendly Staff
Common Mistakes • Hiring too fast. Firing too slow. • Follow the facts—not your opinion. • Leave crazyat the door. • Not asking personal questions. • Not digging deeper. • “Why?” • “Tell me more about that.” Who Supports Your Agents? Hiring Tech-friendly Staff
Thank You! Please complete an evaluation form found in the back of your program guide. To download a free copy of this presentation, GO TO: www.familyreunion.kw.com/downloads