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Human Resource Development. What is Human Resource Development?. What is Human Resource Development?. The effective use of people to achieve both organizational and individual goals. What is Human Resource Development?.
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What is Human Resource Development? • The effective use of people to achieve both organizational and individual goals
What is Human Resource Development? • The effective use of people to achieve both organizational and individual goals • The effective recruitment, selection, development, compensation, and utilization of human resources by organizations
Why care about HRD? • Impact on you as employees • Impact on you as managers • Potential future roles as HR professionals • Impact of HRD on organizations
HRD has increased in importance since the 1980s. Why? • Globalization
HRD has increased in importance since the 1980s. Why? • Globalization • Government regulation
HRD has increased in importance since the 1980s. Why? • Globalization • Government regulation • Stronger knowledge/research base
HRD has increased in importance since the 1980s. Why? • Globalization • Government regulation • Stronger knowledge/research base • Changing role for labor unions
HRD has increased in importance since the 1980s. Why? • Globalization • Government regulation • Stronger knowledge/research base • Changing role for labor unions • Challenge of matching worker expectations with competitive demands
What motivates employees? • Feeling “in” on things • Good wages • Good working conditions • Job security • Full appreciation of work that is done • Tactful disciplining • Employer loyalty to employees • Interesting work • Promotion and growth in the organization
What motivates employees? Rank • Feeling “in” on things 8 • Good wages 1 • Good working conditions 4 • Job security 2 • Full appreciation of work that is done 5 • Tactful disciplining 9 • Employer loyalty to employees 7 • Interesting work 3 • Promotion and growth in the organization 6 (Karl and Sutton, 1996)
A new model of HRD is needed • More strategic (not strictly focused on day-to-day operational needs)
A new model of HRD is needed • More strategic (not strictly focused on day-to-day operational needs) • More proactive (less reactive)
A new model of HRD is needed • More strategic (not strictly focused on day-to-day operational needs) • More proactive (less reactive) • More of a consultant to line management (less of a bureaucratic specialist)
A new model of HRD is needed • More strategic (not strictly focused on day-to-day operational needs) • More proactive (less reactive) • More of a consultant to line management (less of a bureaucratic specialist) • More of an “employee champion” (less of an organizational “cop”)
Competencies needed for HRD • Personal credibility
Competencies needed for HRD • Personal credibility • Business mastery
Competencies needed for HRD • Personal credibility • Business mastery • HR mastery
Competencies needed for HRD • Personal credibility • Business mastery • HR mastery • Change mastery (Broadbank and Ulrich, 1994)
Professional organizations in HR: • Society for Human Resource Development • Human Resource Certification Institute • American Society for Training & Development • American Compensation Association
Good practice Indicator • Vision , Mission and Value • HRM Plan • Manpower Planning • Performance management system • Training & Development • Service quality enhancement