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Employee Wellness Program Survey of Health Care Providers in Jonesboro, Morrow, and Stockbridge, GA. Presented by: Naomi Dixon Jamaal Parham. Context. An Employee Wellness Program (EWP) is a work- based program that focuses on the promotion of wellness activities for employees.
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Employee Wellness Program Survey of Health Care Providers in Jonesboro, Morrow, and Stockbridge, GA Presented by:Naomi Dixon Jamaal Parham
Context • An Employee Wellness Program (EWP) is a work- based program that focuses on the promotion of wellness activities for employees. • These activities may include: healthy eating, smoking cessation, exercising, and health screenings. • EWP’s look to achieve specific outcomes. Some of these outcomes include: increased employee production, boosts in morale through positive outcomes (sense of accomplishment), and potentially lower health premiums by improving the employee’s overall biometrics.
The Thought • The Affordable Care Act (ACA) has shifted the nation’s healthcare focus on preventative care. • On any given week physicians influence up to 20% of the US population • A prior study done by Clayton State students suggested that healthcare providers serve as leaders in the preventative care push. • They contended that this leadership will create a ripple effect. Khatri, S., Wilson, B. L., & Dalmat, M. E. (2013). Waist Lines Will Continue to Rob Bottom Lines Until Physicians Lead by Example with Their Own Employee Wellness Programs. Journal of Managment Policy and Practice, 14(5), 30-38.
Objective • Conduct a stratified proportional survey of all pediatric, internal medicine, family practice, and OB/GYN doctor offices in Morrow, Stockbridge and Jonesboro Georgia. • In order to determine if they: • Have working EWPs. • Are interested in obtaining information about EWPs.
What if an office drops out or refuses to participate? • We will replace practices that cannot participate in our survey by choosing the next practice with the next chronological number assignment. • We did have to replace practices for a couple ofreasons.
Piloting our Approach • We Piloted our approach using a "split-thirds" method: • (A) We called 2 practices from each stratum to make an appointment with the Office Managersas our objective. • (B)We attempted to complete the interview on the phone by calling and seeing if we could speak directly with the Office Manager of 2 practices per stratum to conduct the interview over the phone. • (C) We showed up without an appointment at 2 practices per stratum and attempted to interview those Office Managers. • We compared these 3 strategiesto determine which method was more effective. Overwhelmingly we found it is better to pop up on places therefore we completed the remainder of the interviews using this method as it is most effective.
Interview Questions/ Receptionist Responses Do you currently have an employee wellness program? This question determines which direction we take for the interview. Case 1: “Yes” or“I am not sure” [and puts you through to the Office Manager] Case 2: “No, We do not have an EWP.” Is your Practice interested in learning more about Employee Wellness Programs and possibly starting one? [If “yes”] Would you like me to email you information about EWPs? [If “no”] Thank you for your time and help. Do you have any questions for me?
Interview Questions • When did your Practice start the EWP? • What are you most proud of about your EWP? • What does your employee wellness program consist of? [Probe: Can you tell me about the educational components and the activities that are part of your EWP? ] • Do you have an Employee Wellness Committee? • How many employees would you estimate participate in the employee wellness program? • Would you like for me to email you additional information about EWPs? • Do you have any questions for me?
Employee Wellness Website • www.employeewellness.weebly.com
Conclusions • 80% of practices in the specified areas do not have employee wellness programs. • Only 46% of the surveyed practices would like more information regarding employee wellness.
Limitations • Geographical areas selected has a lower SES than other parts of Atlanta. • Although there were 6 practices that had an EWP, those offices did not meet the minimum staffing requirement. (9 employees for our survey) • The offices that had 9 or more employees did not have an EWP. • All office managers did not work on site.
Suggestions • Repeat the study in an area with a higher SES. • Interviewing any office with an EWP, regardless of the number of employees. • Research correlations of chronic illnesses in relationship to practices with EWPs. • Present quantified returns on investment statistics at the time of interviews
Reference Khatri, S., Wilson, B. L., & Dalmat, M. E. (2013). Waist Lines Will Continue to Rob Bottom Lines Until Physicians Lead by Example with Their Own Employee Wellness Programs. Journal of Managment Policy and Practice, 14(5), 30-38.
Acknowledgements • Hearts to Nourish Hope for hosting the event • Dr. Dalmat for being available for guidance through this process. • The offices that allowed us to survey them. • And the rest of our team • JuanishaFelder • DericahHector • Chasitye Jackson • Jaquita Jackson • ToluOjo • Ramon Sharpe • Myra White
Questions? Comments? Thank You!!