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BUSS110 Introductory Business Computing A Module III 4. Business Information Systems Learning Objectives To list several examples of accounting, financial, marketing, manufacturing and human resource IS To describe ways if organising the functions of these BIS
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BUSS110Introductory Business Computing A Module III 4. Business Information Systems
Learning Objectives • To list several examples of accounting, financial, marketing, manufacturing and human resource IS • To describe ways if organising the functions of these BIS
Basics ofBusiness Information Systems • Each system uses hardware, software, stored data, personnel, and procedures • Each system uses input, processing, output, and storage • Each system processes one or more types of master data • Each system may use transaction data
Basics ofBusiness Information Systems • Each system involves several computer programs and manual procedures • Although they’re described separately, these systems may be combined & work together • Sometimes packaged software is sold that performs one or more of these functions
Systems that Support Specific Business Functions [Table 8.1]
Order entry Basic Functions inBusiness Information Systems
Basic Functions inBusiness Information Systems • This system uses 2 programs and a manual procedure • Order entry • The data entry program involves online processing • The customer order data is transaction data used by this system and deleted later
Basic Functions inBusiness Information Systems • Computerized order entry and billing allow data to be passed between systems • Billing • This billing system can use order entry transaction data, and customer and inventory master data to create an invoice • Passing data is done through an interface
Basic Functions inBusiness Information Systems • Accounts Receivable (A/R)
Basic Functions inBusiness Information Systems • Inventory Control
Basic Functions inBusiness Information Systems • Purchasing
Basic Functions inBusiness Information Systems • Accounts Payable (A/P)
Basic Functions inBusiness Information Systems • General Ledger (G/L)
Basic Functions inBusiness Information Systems (cont’d) • General ledger (G/L) (cont’d) • G/L ties all systems together by reflecting financial transaction data • Financial transaction data is used to prepare income statements, balance sheets, and forecast budgets • A/P and A/R are tied closely to G/L
Other Business Information Systems • Accounting • May include A/R, A/P, G/L • Fixed asset accounting • Budgeting • Tax accounting
Other Business Information Systems (cont’d) • Financial • Cash management • Capital expenditure analysis • Financial forecasting • Portfolio management • Credit analysis
Order entry Inventory control (finished product) Order Processing System • Sales configuration • Invoicing • Shipment planning • Customer interaction • Shipment execution • Routing and scheduling
Order Processing System (cont’d) [Figure 8.7]
Order Processing System (cont’d) • Order Entry System • Captures basic data needed to process a customer order
Order Processing System (cont’d) • Sales Configuration System • Ensures that products and services ordered are sufficient to accomplish customer’s objectives and will work well together
Order Processing System (cont’d) • Shipment Planning System • Determines which open orders will be filled and from which location they will be shipped
Order Processing System (cont’d) • Shipment Execution System • Coordinates the outflow of all products and goods from the organization to deliver quality products on time to customer
Order Processing System (cont’d) • Inventory Control System • Manages inventory levels to minimize stockouts and back orders An inventory status report
Order Processing System (cont’d) • Invoicing • Generates customer invoices based on records received from the shipment execution TPS Output of an invoicing system
Order Processing System (cont’d) • Customer Interaction System • Monitors and tracks each customer interaction with the company
Order Processing System (cont’d) • Routing System • Determines the best way to get goods and products from one location to another • Scheduling System • Determines the best time to deliver goods and services
Purchasing Systems • Inventory Control • Raw materials • Packing materials • Spare parts • Supplies • Purchase Order Processing • Receiving • Accounts Payable
Purchasing Systems (cont’d) • Purchase Order Processing System • Helps purchasing department complete transactions quickly and efficiently [Figure 8.14]
Purchasing Systems (cont’d) • Receiving System • The system to which certain business transactions are input and that creates a record of expected receipts
Purchasing Systems (cont’d) • Accounts Payable System • Sends checks to suppliers • Attempts to increase an organization’s control over purchasing, improve cash flow, increase profitability, and provide more effective management of current liabilities
SampleAccounts Payable [Figure 8.15] A check generated by an accounts payable application
SampleAccounts Payable [Figure 8.16] An accounts payable purchases journal
Accounting Systems • Budget • Accounts receivable • Payroll • Asset management • General ledger
Financial Systems [Figure 8.17]
Accounting Systems • Budget TPS • Manages budget data • Distributes data to users • Consolidates prepared budgets
Accounting Systems • Accounts Receivable System • Manages the cash flow of a company by keeping track of the money owed the company on charges for goods sold and services performed
Sample Accounts Receivable [Figure 8.18] An accounts receivable statement
Sample Accounts Receivable [Figure 8.19] An accounts receivable aging report
[Figure 8.20] Accounting Systems • Payroll • Generates payroll checks and stubs, as well as W-2 statements at the end of the year for tax purposes
Accounting Systems • Payroll Journal • A report produced by the payroll program that includes such entries as employees’ names, hours worked, pay rate, earnings, and various deductions
Sample Payroll Journal [Figure 8.20] [Figure 8.21]
Accounting Systems • Asset Management System • Controls investments in capital equipment • Manages depreciation for maximum tax benefits
Accounting Systems • General Ledger System • Allows automated financial reporting and data entry
Other Business Information Systems • Marketing • Sales analysis • Sales forecasting • Market research • Advertising • Electronic commerce • Sales force automation
Other Business Information Systems (cont’d) • Manufacturing • Production scheduling • Materials resource planning (MRP) • Mfg. resource planning (MRPII) • Just-in-time inventory management • Computer-aided design (CAD)
Other Business Information Systems (cont’d) • Manufacturing (cont’d) • Computer-aided manufacturing (CAM) • Computer-integrated manufacturing (CIM) • Robotics
Other Business Information Systems (cont’d) • Human Resource (HR) • Performance appraisal • Skills inventory • Benefits administration • Job applicant tracking