1 / 43

E-commerce development in Hong Kong

International Council of Electronic Commerce Consultants Seminar on “Embracing the E-Commerce Development E-commerce development in Hong Kong Sin Chung Kai Legislative Councillor (IT) 30 August 2007 Content Why does Hong Kong need to enhance e-commerce adoption? Obstacles?

issac
Download Presentation

E-commerce development in Hong Kong

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. International Council of Electronic Commerce Consultants Seminar on “Embracing the E-Commerce Development E-commerce development in Hong Kong Sin Chung Kai Legislative Councillor (IT) 30 August 2007

  2. Content • Why does Hong Kong need to enhance e-commerce adoption? • Obstacles? • What has our government done? • Way forward

  3. How often do you use e-commerce? B2B C2C B2C B2G G2C

  4. Increasing trend in e-commerce adoption in business Source: Science and Technology Statistics Sections, Census and Statistics Department, HKSAR

  5. Increasing business receipts via electric means Source: Science and Technology Statistics Sections, Census and Statistics Department, HKSAR

  6. Increasing trend in using online purchasing services Source: Social Survey Sections, Census and Statistics Department, HKSAR

  7. Increasing trend in use of IT in business PC usage (in %) Internet usage (in %) Source: Report on 2001, 2002, 2003, 2004, 2005 & 2006 Annual Survey on Information Technology Usage and Penetration in the Business Sector, Census and Statistics Department, HKSAR

  8. Increasing trend in IT adoption in business Website usage (in %) Revenue generated via e-commerce Source: Report on 2001, 2002, 2003, 2004, 2005 & 2006 Annual Survey on Information Technology Usage and Penetration in the Business Sector, Census and Statistics Department, HKSAR

  9. Key Statistics in Hong Kong (May 2007) Source: OCGIO

  10. E-readiness rankings 2007 Source: The 2007 e-readiness rankings Raising the bar, Economist Intelligence Unit

  11. In Asia-Pacific Region Source: The 2007 e-readiness rankings Raising the bar, Economist Intelligence Unit

  12. Networked Readiness Index 2006-2007 • Measure the degree of preparation of a nation or community •  to participate in and benefit from ICT developments Source: Global Information Technology Report 2006-2007, World Economic Forum

  13. High Broadband penetration rate 3rd Highest in the World! Source: ITU Internet Report 2006: digital.life, (Dec 2006) , International Telecommunication Union, (data as at 31 Dec 05)

  14. Digital Access Index • Measures the overall ability of individuals in an economy to access and use ICT • 4 main indicators: • Affordability • Internet access price • Knowledge • School enrollment • Literacy • Quality • International internet bandwidth • Actual usage of ICTs • Mobile cellular subscribers Source: ITU

  15. Content • Why does Hong Kong need to enhance e-commerce adoption? • Obstacles? • What has our government done? • Way forward

  16. Technology Crime Statistics in HK (02 -06) *Others include traditional offences such as criminal intimidation, using a false instrument etc. Source: http://www.police.gov.hk/hkp-home/english/tcd/overview.htm

  17. Technology Crime • 【星島日報報道】 • 一青年盜用他人無線網絡頻道上網，並利用假信用卡購買逾三萬元電子產品，被控不誠實取用電腦及欺詐罪 • 不法分子以非法渠道上網後，會再利用他人或虛假信用卡資料在網上購物，以易轉手賺錢的物品 • 使用WiFi無線上網電腦用戶，需在電腦進行加密，可免除被盜用網絡頻道危機

  18. Content • Why does Hong Kong need to enhance e-commerce adoption? • Obstacles? • What has our government done? • Way forward

  19. What has our government done? • Electronic Transactions Ordinance (ETO) • Unsolicited Electronic Messages Ordinance and Evidence Ordinance (Section 22A) • Electronic Service Delivery (ESD) • Public Certification Authority and e-Cert • Centre for E-Commerce Infrastructure Development • Collaboration with the industry • Sector-specific Programme

  20. What has our government done? • Electronic Transactions Ordinance (ETO) • Enacted on 5 January 2000 • Modelled on the UN Commission on International Trade Law Model Law on Electronic Commerce • Aims: • Provides a clear legal framework for conducting e-transactions • Enhances public confidence in adopting e-transactions • Major content: • Enables e-records and digital signatures to enjoy the same legal status as their paper base counterparts • Establishes a voluntary recognition scheme for Certification Authorities (CAs)

  21. Electronic Transactions Ordinance (ETO) • Writing (Section 5) • Information can be given by means of an electronic communication • Signature (Section 6) • Digital signature of the person is acceptable if it is supported by a recognized certificate and is generated within the validity of that certificate • Original form (Section 7) & Electronic records (Section 8) • Information can be presented or retained in e-form • Contracts (Section 17) • Context of the formation of contracts, may be in whole or in part expressed by means of electronic records • Contracts shall not be denied validity or enforceability solely because of the contract is in e-form

  22. Voluntary Recognition Scheme for Certification Authorities (CAs) • Government Chief Information Officer (GCIO) • Grants recognition to CAs • Publishes Code of Practice for CAs • Maintains on-line and publicly accessible record of each CA • Currently, 3 CAs: • The Postmaster General • Recognized in ETO, Section 34 • Personal / organizational / server e-cert, Bank-cert, Mobile-cert • Two private CAs • Digi-Sign Certification Services Limited • Cert required for electronic submission of trade-related documents • HiTRUST.COM (HK) Incorporated Limited • Server cert

  23. Electronic Transactions (Amendment) Ordinance 2004 • ETO was revised on 30 June 2004 • Aims: • Facilitates e-transactions not involving government bodies • Removes unnecessary legal impediments for encouraging e-services and e-business • Streamlines and improve the operation of voluntary recognition scheme of CAs

  24. New Electronic Signature Requirement Digital signature ONLY ANY form of e-signature Use a kind of electronic signature which can identify himself That method is reliable & appropriate Consents to the use of the method used Major amendment Note: Review on ETO will be conducted this year!

  25. What has our government done? ALLOW • person-to-person telemarketing calls • survey or religious messages (not in business uses) • messages sent in response to the recipient’s requests • messages to confirm a commercial transaction that the recipient has previously agreed PROHIBIT • a pre-recorded voice message (in business nature) sent to a HK mobile number • a fax advertisement sent to a company in Hong Kong • an email (for offering any products or services )sent to an email address which the registered user is in HK • Unsolicited Electronic Messages Ordinance • Enacted in May 2007* • to strike the right balance between respecting the rights of recipients and allowing the development of legitimate e-marketing • Evidence Ordinance (Section 22A) • making documentary evidence from computer records acceptable in criminal proceedings

  26. What has our government done? • Electronic Service Delivery (ESD) • Enable society to use public services via the Internet • Provide infrastructure for private companies to conduct e-commerce • Promote and educate the public • Public Certification Authority • the Hongkong Post (HKPCA) • launched in January 2000 • Provide electronic certificates (e-Cert) • Ensure security • Boost business and consumer's confidence

  27. e-Cert • Hongkong Post e-Cert for Smart ID Card • Hongkong Post e-Cert (4 types) • Personal • Organisational • Encipherment • Server • Hongkong Post Bank-Cert (3 types) • Bank of East Asia-Corporate • Shanghai Commercial Bank • Personal • Corporate Source: HongKong Post

  28. What is e-Cert for? Online Government Services Online Banking Services Electronic Services ESDSL’s contract with the Government will be expired by January 2008 All e-government services can be accessed through the GovHK website Online Stock Trading and Custodian Services Online Entertainment Services

  29. Low usage rate for the past 7 years 1.55 million personal & organisational e-Certs 1.26 millionfree personal e-Certs embedded in smart ID cards • E-Mice Solutions (HK) Limited • Become the operator of Hong Kong post e-Cert services from April 1 2007 for 4 years • Responsible for the full operating cost in providing the e-Cert services • To receive subscription and renewal fees from e-Cert subscribers

  30. Launch of the e-Cert File Card by E-mice • The latest chip card technology development • A smart card embedded with an e-Cert • Alternative and a more reliable e-Cert storage medium • Smaller size • Less affected by fluctuations in humidity and temperature • Encourage the increasing adoption of e-Cert Source: HongKong Post

  31. What has our government done? • Centre for E-Commerce Infrastructure Development • Computer Science Department, The University of Hong Kong • Work with HKSAR government • Research and Development project • Project Phoenix • Project Plumber • Project Pyxis • Project Spinner • "Extending Web 2.0 to Deliver E-Commerce Services” Funded by Innovation and Technology Commission Funded by Innovation and Technology Fund Website: http://www.cecid.hku.hk/researchndevelopment.php

  32. Collaboration with the industry • To promote a wider adoption of e-commerce • A policy booklet published by my office and HKITF in 2003 • Strategies and initiatives recommended were adopted by the Administration

  33. Collaboration with the industry • Sector-specific Programme (SSP) • To help industries adopt IT in their business • By providing training, seminars and roadshows • will expand the SSP to cover more traditional sectors 2004 2005 2006

  34. Collaboration with the industry • IT Self-Assessment Ware for Hong Kong SME • http://www.hkiol.org/itassessment/ • The Information Technology Services Department and the Hong Kong Productivity Council • Provides self-assessment tool for SMEs • to compare IT adoption level in the respective industry • Provides practical recommendations and useful information

  35. Collaboration with the industry • Hong Kong Trade Development Council (HKTDC) • Updates SMEs with the latest business information, E-Commerce services, technologies and trends • Provides opportunities to local industries to meet Overseas and China companies • > 12,000 Hong Kong companies • promote their products and services via the online product catalog • Vocational Training Council (VTC) • Provides “The New Technology Training Scheme” to the staff • Like website design and development, local and wide area network implementation etc

  36. Collaboration with the industry • Support and Consultation Centre for SMEs (SUCCESS) • Run by the Trade and Industry Department • Provides SMEs with useful business related information • Like services and facilities offered by various government departments and major industry support organisations • GS1 Hong Kong • Provides professional support • About global electronic identification of goods and services • Supply chain communication • Encourages all sectors to adopt E-Commerce technologies

  37. Content • Why does Hong Kong need to enhance e-commerce adoption? • Obstacles? • What has our government done? • Way forward

  38. Way forward • Marco trend in Mobile-commerce • 2.5/3G mobile services accelerate the growth of m-commerce • = 10% of e-commerce • Asia-Pacific m-commerce, excluding Japan (International Data Corp) • Short Message Service (SMS), Enhanced Message Service (EMS) and Multi-media Message Service (MMS) • increasingly important function in mobile communication estimated US$ 557 million 2001 US$ 12.4 billion 2005 Source: Hong Kong Trade Development Council

  39. Way forward • Concerns about security and the protection of personal data • Security infrastructures is important • to address • the identities of the parties involved • the integrity and confidentiality of the information transmitted • and the non-repudiation and legal status of the electronic transactions

  40. Way forward • The role of government • Further promote the e-commerce adoption among the public • Boost citizens to use e-government services • Enhance protection from fraud • Protection of consumers’ right to privacy • Legal protection against cracking

  41. Way forward • Public private partnership • Disseminate information to SMEs about e-commerce policies • Develop stable and reliable infrastructure • WiFi? • Strengthening Consumer Protection • Unsolicited Electronic Messages Ordinance?

  42. Useful links related to E-Commerce • Business Entry Portal • http://www.business.gov.hk • Business Licence Information Service • http://www.licence.tid.gov.hk/ • GS1 Hong Kong • http://www.gs1hk.org • Hong Kong Industry On-Line • http://www.hkiol.org • Hong Kong Productivity Council • http://www.hkpc.org • Hongkong Post • http://www.hongkongpost.gov.hk/ • Hong Kong Trade Development Council • http://www.tdctrade.com/ • Small & Medium Enterprises (SME) Information Centre • http://www.sme.gcn.gov.hk • Vocational Training Council • http://www.vtc.edu.hk/

  43. Thank you! http://www.sinchungkai.org.hk

More Related