CRM-Re

1. CRM-Re It is a Customer Relationship Management System specifically designed & developed forReal Estate Industry.Web-based software system developed on LAMP (Linux, Apache, PHP & MySQL) technology, Fully customizable up-to any extent. Designed & Developed by Dotcom Creations

2. Preface CRM In Real Estate Widespread exposure to technology – the internet in particular - has encouraged buyers, vendors and clients to demand detailed information and that too, within their desired time frames. In addition, the current scenario has made it a tricky taskto attract, deal with, retain, and satisfy today’s customer in the real estate market. This is one industry where every single customer is different from another - varied backgrounds, economic conditions, needs, wants, and mindsets. As a result, there is a primary need for personalization and flexibility in order to cater to the diverse requirements of the assorted clientele. The best strategy to meet these challenges is to understand, build and manage a fundamentally strong and long term relationship with customers. It is evident that the Real Estate industry needs Innovation in finding, segmenting, managing and finally satisfying customers. Finding cross-selling and up selling opportunities is another huge challenge.The Real Estate sector is growing fast across all directions making it much like a roller coaster ride. Forward looking companies are looking to gain a competitive advantage. The strategy with the biggest impact would be to identify what the most innovative differentiators are and nail them. Given the current situation, it is vital that developers focus on selling ‘value’ rather than ‘commodity’. Every project stands apart from another in terms of location, features, price, services provided, after sales and so on. It is therefore important thatthe uniqueness of each project is highlighted and make evident why it is worth investing in a particular property. This has to be achieved by positioning the differentiators in a convincing manner. The smartest solution to all the above issues is most understandably a CRM solution and that is CRM-Re.

3. CRM-ReWeb-based Software For Real Estate This software is basically divided into 2 major segments; that is Enquiry Management System & Property Booking Management System Designed & Developed byDotcom Creations

4. CRM-ReWeb-based Software For Real Estate Best Suited ForBuilders, Developers & Associates Designed & Developed byDotcom Creations

5. Modules What we have covered ✓ Enquiry Management System 1 8 Enquiry Forwarding Enquiry Masters (Type / Source etc.) 2 9 Trash Box Enquiry (Add / Edit / Delete & View) 10 3 Enquiry Conversion & Final Reports Enquiry Allotment 11 4 Cross Field Searchable Enquiries Enquiry Follow-Up 12 5 Client Site Visits Next Follow-Up Marking 13 6 Employee (Add / Edit / Delete & View) Follow-Up Reminders & Notifications 14 7 Dept, Desig, Branch & Org. Master Suggestion(s) Marking by Admin Designed & Developed byDotcom Creations

6. Flow Diagram Enquiry Management System Y Add Enquiry or Calling by Telecaller(s) Interested? Lead Client Added N Y N Move To Closed Enquiries Move To Trash Box Lead Conversion Enquiry Alloted To Sales Executive Suggestions by Admin. Follow-Up by Sales Executive Designed & Developed byDotcom Creations

7. Enquiry Process At a glance Raw Enquiry. Converted To Lead Follow-Ups. Designed & Developed byDotcom Creations

8. Modules What we have covered ✓ Property Booking Management 1 8 Late Fine, Discount & Chq. Bouncing Project Master 2 9 Booking Cancellations & Refunds Property Master (Saleable Inventory ) 10 3 Booking Transfers PLC & Area Master 11 4 Customizable Documents Generations Payment Plan Master (DLP & CLP) 12 5 Reminders & Notifications (SMS & Email) Easy EMI Plan 13 6 Client Documents Upload Client Details 14 7 Registry Marking Property Booking Designed & Developed byDotcom Creations

9. In continuous to previous slide… Modules What we have covered ✓ Property Booking Management 15 22 Channel Partners / Brokers Downloadable Reports 23 16 Commission Plan Master Provision of Service Tax 17 24 Plot Availability Commission Generation & Payouts 18 Employee’s Incentive & Payouts 19 Bookings on Hold 20 Additional Payments on Possession 21 Customer Ledgers Designed & Developed byDotcom Creations

10. Flow Diagram Property Booking Management System Step 1. Master & Inventory Creations Now, Add PaymentsGenerate ReceiptsUpload Client Documents Registry Marking Generate Allotment Letter Send EMI Reminders etc. Step 2. Add Client Personal Details Booking Confirmed Step 6. Select Payment Plan Step 3. Add Booking Step 5. Select Sale by Executive Step 4. Select Project, Property & Units Designed & Developed byDotcom Creations

11. Modules What we have covered ✓ Subsidiary Modules & Other Features Database Backup (Multiple Formats) Public Relation Tools 1 8 Birthday & Anniversary Wishes Graphical Analysis 2 9 EMI Calculator Role /Authorities Management 10 3 Login for Clients, Employees & Brokers Admin Messaging 11 4 Informative Dashboard 5 User Activity Notifications 6 User Log 7 Designed & Developed byDotcom Creations

12. Unique Selling Prepositions Functional & Technical Features • This is web-based software so it does not require any sort of installation. 1 • Crash Free! No worries if your system gets infected with virus or hard-disk of your system crashes. Your Data will always be Safe and Sound. 2 • Optimum utilisation of time, labour, money & other resources. 3 • Centralize data for Clients, Employees, Brokers & Associates, available on a single click. 4 CRM-Re reduces manual & paper work significantly. 5 Automates Sales Process & growth forecasting. 6 • Simplifies Sales follow-ups and client feedbacks. 7 Designed & Developed byDotcom Creations

13. In continuous to previous slide… Unique Selling Prepositions Functional & Technical Features Makes your customer relationship significantly stronger. 8 Helps to get an estimate of sales in pipeline and also get an access to track the matured deals. 9 Key prospect data will allow you to create and manage targeted campaigns (email, direct marketing and events) 10 • Enable tracking of mupltiple accounts: thus speeding up the working process by shortening the time consumed in processing the doucments needed by the clients or the agents/associates/channel partners or real estate owner to know the relevant details restricted to their role logins. 11 For a start up of real estate business, it is essential to control all expenses. It is wiser to spend on quality products which cost least. For this, using CRM-Re software is of great help since it is less expensive yet contains numerous useful features. Among its cost efficient features are flexible pricing, no minimal contract, free uploads and free emails. 12 Designed & Developed byDotcom Creations

14. Benefits of CRM Software Why should you opt this software for your organization? Software is hosted on high-end Virtual Private Servers, those that are fast, secured and safe (being highly encrypted and calibred). 1 Vital Data goes in encrypted format to database server, so no one can have an access to your data without your permission. 2 There is no chance of Data Loss, for Data Backup is maintained in different places from where it can be retrieved instantly. Even these data can be downloaded by oneself or can be mailed to you periodically by your service provider. 3 Exhaustive Dashboard to show previous day happenings. 4 • Direct Event Notifications to Super Admin, like add/edit & delete by any of the role user. 5 • Real time data can be accessed on One Click Only. 6 Designed & Developed byDotcom Creations

15. In continuous to previous slide… Benefits of CRM Software Why should you opt this software for your organization? • Adaptable to modules like Multi-Level Marketing plans. 7 • Automates the process of tracking every interaction between a Client and an Executive. 8 • Updated Plot availability status in any of the projects. 9 • Customized Reports on any of the modules undertaken in the CRM-Re Software. 10 • CRM-Re is an exhaustive Real Estate Software which covers almost anything and everything regarding Lead generation, Lead distribution, filing of Daily Sales Reports, Follow-ups, Call maturity, everything related to Property Booking, EMI generation and so on and so forth. 11 Generates customizable documents like Receipts, Allotment Letters, No-Dues Certificates & Payment Reminders etc. 12 Designed & Developed byDotcom Creations

16. In continuous to previous slide… Benefits of CRM Software Why should you opt this software for your organization? • Sends automated SMS & Emails on important events like EMI Reminders, Cheque Clearance & Bouncing, on Adding Booking; Clients; Associates; Employee, Client’s Birthday & Anniversary and many more. 13 15 16 • A software dedicated to the Real Estate Industry with huge potential of Customization as per the needs and requirements of the Client. 14 17 • Generates graphical analysis tenure wise for team hurdles & team meetings to aid managerial decision making. Incorporated with all required validations to avoid malfunctioning. • Various customized Commission Plan modules like Fixed or Direct Percentage, Hierarchical Plan, Target Base Motivational Plan for any of the In-house Employees and Channel Partners. Designed & Developed byDotcom Creations

17. Screen Shots Dashboard For better understanding Dashboard is summarized information of daily happenings in software, assisted with relevant graphs & figures.

18. Screen Shots Add Enquiry For better understanding Enquiries can be added here, If client is positive it will be marked as LEAD and allotted to sales team for further follow-up otherwise it will be saved in TRASH BOX

19. Screen Shots View Enquiry For better understanding All saved enquiries are listed here, by default it shows PENDING status , as soon as an executive start working on it, It show IN PROCESS. An enq. can be FORWARDED or CLOSE with FINAL REPORT.

20. Screen Shots Add Follow-Up For better understanding Sales executive can mark their discussion(s) with the client through this form from his own user-login and can mark next follow-up date and time.

21. Screen Shots Employee Login Interface For better understanding Summary of discussion(s) made by sales executive through his login. Admin can give suggestions on every follow-up to the executive through super admin login.

22. Screen Shots Property Master For better understanding In this interface, we have to define Project(s), PLC’s, Size(s), Property Inventory & Other Charges (If any)

23. Screen Shots Property Master For better understanding In this segment we have to define the property details as shown in the slide and save the same.

24. Screen Shots Unit Master For better understanding This is the inventory segment where each individual plot details can be edited as per the fields defined.

25. Screen Shots Add Booking -1 For better understanding Step 1. Select Booking Date & Client Name

26. Screen Shots Add Booking - 2 For better understanding Step 2. Select Project & Enter Plot No. Here we can also mark sale by executive/associate

27. Screen Shots Add Booking - 3 For better understanding Step 3. Enter discount figure (if any) &continue

28. Screen Shots Add Booking - 4 For better understanding Final Step. Select the payment plan and generate required EMIs

29. Screen Shots View Booking For better understanding Allotment Letter Transfer Booking Upload Documents Registry Marking Cancel Booking View Booking

30. Screen Shots Booking Summary For better understanding Details of client, booking & payment can be viewed and edited

31. In continuous to previous slide… Screen Shots Booking Summary For better understanding Details of client, booking & payment can be viewed and edited

32. Screen Shots Add Payment For better understanding Add payment details

33. Screen Shots Receipts For better understanding Customizable Receipts on your letter head, plain paper or on pre-printed format

34. Screen Shots Role Management For better understanding Role management for authority distribution to your back office staff

35. Screen Shots Graphical Analysis For better understanding Graphical analysis for Managerial Decision Making & Team Huddles

36. Reports Employee’s Business Reports Cleared EMI Reports Due EMI Reports Bounced Cheque Reports Booking Summary Report Cheque/Cash Collection Report Site Visit Reports Commission & Payout Reports Pending/CompletedRegistry Reports Ch. Partner’s Business Reports Lead Reports Buy Back Reports Hole Booking Reports All Settled Booking Reports Cheques In-Process Reports Matured Enquiry Report Closed Enquiry Reports Client Follow-up Reports In Process Enquiry Reports Urgent Task Reports Enquiry Source Report Reason of Closing Reports Employee-wise Enquiry Status Customized reports can be generated as per the requirement.

37. Screen Shots Reports For better understanding Reports of enquiry, site visit, booking, commission, defaulters at your finger tips. Downloadable in Excel Format

38. Our Client List In Real Estate Sector Lucknow Property Wala Reality Store  Mahesh Infracon Pvt. Ltd.  NG Buildcon Pvt. Ltd. Vasundhara GroupRK Constructions Pvt. Ltd. Polaars Infra Developers Pvt. Ltd. Astha Infra Heights Pvt. Ltd.   AtalInfratech Pvt. Ltd. Nayyar Land & Impresarios Pvt. Ltd. Acumen Leasing & Infraestate Pvt. Ltd.  Shree Raj Infra Housing Pvt. Ltd.  Awadh Infra Developers Pvt. Ltd.  Gangotri Infra Reality Pvt. Ltd.  Godawari Developers Sukriti Structures Pvt. Ltd. Minarets Developers

39. Dotcom Creations An Overview At Dotcom Creations, we provide best customized solutions on all grounds of information technology withthe KISS - Keep IT Simple & Straight approach. We provide a range of services; right from creating a logo to setting up an entire IT Solution. Dotcom Creations has developed a structured design and production process, ensuring that creative goals arerealized and projects are delivered on schedule and within budget. This ensures that our clients' expectationsare not just met - they are exceeded. We offer a wealth of industry expertise; combining creativity, strategic management, marketing and technicalknowledge along with extensive project management experience. We will work with your company to build a dynamic and effective e-product that will establish your business worldwide through the electronic market. Our courteous and dedicated staff strive to ensure that your business conveys the message you want, helpingyou promote and expand your business goals in the best ways possible. We also keep track of changing trends in global market and provide you the latest and best out of it. Now more than ever the market for e-business is soaring to new heights and Dotcom Creations has the capability to build your e-product quickly and successfully. To know more log onto – www.dotcomcreations.biz

40. THANK YOU! This is a brief presentation of CRM-Re designed & developed by Dotcom Creations, enriched with value added features, facilities & customization ratio. This software will surely add to the growth and development of your organizations. To bring in this software to your daily operations give us a call on #9044172001, #8960667000, #8577020909 or write us at sales@dotcomcreations.biz Visit us at – www.dotcomcreations.biz