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Harvard Business Review On Knowledge Management Chapter 7 & 8. October 05, 2004 MIS 580 Discussants: Michael Fry & Yih-Jong Fu Department of Management Information System The University of Arizona. Agenda. Today’s research agenda and focus Incentive programs. Brown’s Vision.
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Harvard Business Review On Knowledge ManagementChapter 7 & 8 October 05, 2004 MIS 580 Discussants: Michael Fry & Yih-Jong Fu Department of Management Information System The University of Arizona
Agenda • Today’s research agenda and focus • Incentive programs
Brown’s Vision • “Shift the focus of the research department… toward new technological and organizational architectures” (p.154)
Question • Brown’s vision was written in 1991 • Recent PARC innovations • 1993: PARC technologist delivers the first live musical performance over the Internet • 1994: Eureka database system was created to support collaboration and knowledge sharing in the Xerox field service community • 1995: PARC computer scientists design IPv6 • 2002: PARC breaks off from Xerox to become an independent research facility • Is Brown’s vision being realized in today’s research agenda?
Research Laboratory • Palo Alto Research Center Areas of Research • Micro-scale devices, biomedical sciences, mobile & wireless, Image processing, Document content, sense making • Community • IBM • Community focus laboratory
Agenda • Today’s research agenda and focus • Incentive programs
Discussion • How do we promote knowledge sharing culture?
Reward System • What rewards are used in today’s company?
Resources • http://www.parc.com/default.php PARC homepage • http://www.research.ibm.com/ IBM research • http://www.gurteen.com/gurteen/gurteen.nsf/id/rewards-k-sharing Rewards system