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NG9-1-1 Prototype Demo. Jong Yul Kim, Wonsang Song, and Henning Schulzrinne. Brief Overview. Background How 9-1-1 works Differences in VoIP Environment Introduction The NG9-1-1 Project Implemented Requirements NG9-1-1 Prototype Architecture and Components Demonstrations. < 5 min.
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NG9-1-1 Prototype Demo Jong Yul Kim, Wonsang Song, and Henning Schulzrinne
Brief Overview • Background • How 9-1-1 works • Differences in VoIP Environment • Introduction • The NG9-1-1 Project • Implemented Requirements • NG9-1-1 Prototype Architecture and Components • Demonstrations < 5 min < 5 min 40 min
Local Switch Automatic Number Identification Automatic Location Identification Collaboration between local phone providers and local public safety agencies
Implemented NENA Requirements * based on NENA i3 Requirements TID, Nov-2005
Location Routing PSTN NG9-1-1 Prototype Architecture
Location is important! Caller in NY Caller in NJ
Locating Caller using LLDP-MED LLDP-MED stands for: * Link Layer Discovery Protocol “a vendor-neutral Layer 2 protocol that allows a network device to advertise its identity and capabilities on the local network.” Media Endpoint Discovery “an enhancement to the LLDP that allows discovery of other things including location“ * From Wikipedia “I am LLDP-MED Capable. I can process location information.” “Your location is: 500 W 120TH st. New York NY 10027”
Location Routing PSTN NG9-1-1 Call Routing
Caller’s location Service provider (PSAP URL) + Service identifier (urn:service:sos) Routing Using LoST • LoST stands for Location-to-Service Translation • Work in progress at IETF ECRIT WG + Emergency Dial String
Demo of call routing ? ? Location + Service ID NY PSAP
Location Routing PSTN NG9-1-1 IP PSAP Features
Map and Multimedia • PSAP operator needs to see caller information on a map • PSAP operator can communicate with caller using multimedia
Inviting NYPD into an on-going session CALL NYPD Caller ID & Location
Language-based Call Distribution ? ? ESPANOL
Callback Fetching Caller Info…
Call Queue BUSY BUSY Play Announcement
Call Overflow BUSY BUSY FULL Even the queue is full! Redirect call to a backup PSAP
Q&A Do you have any question?