Auditing SMART Devices

1. Auditing SMART Devices Securely Manage your devices, applications and data. Deploy your corporate policies on smart devices. Comply with Regulatory Laws. Detroit Chapter of the IIA in Partnership with Securely Yours, LLC Presents Auditing the Security and Management of Smart Devices November 14, 2012

2. If You Have Questions… If you have questions during the webcast: • If necessary,exit Full Screen Viewby pressing the Esc key • Submit questionsthrough the“Ask a Question” button • Questions will be answered after the presentation portion is concluded

3. Earning CPE Credit In order to receive CPE credit for this webcast, participants must: • Attend the webcast on individual computers (one person per computer) • Answer polling questions asked throughout the webcast • When answering polling questions, select your answer and the click “Vote” button (next to the “Ask a Question” button) to submit / save your answer. • CPE certificates will be sent to the e-mail address on your BrightTALK account within two weeks of this webinar.

4. Poll Questions

5. Agenda Evolution of Smart Device usage Audit Approach Q&A

6. Evolution It is projected that Android and iOS will be the leading operating system for smart devices from 2011 on. • Most Organizations relied on blackberry • iPhone and iPad changed the executive landscape • IT under pressure to also support • iOS (Apple) • Android (Google) • Windows Mobile (Microsoft)

7. Step 1 Plan: Usage Policy Step 2 Plan: IT Architecture Step 10 Manage: Monitor & Audit PIM (Plan, Implement, Manage) methodology provides a comprehensive approach to organizations to manage and secure the smart devices. Step 9 Manage: Reports & Dashboard Step 3 Plan: Security Policy Implementation Methodology Step 8 Manage: Regulatory Compliance Governance Step 4 Implement: IT Architecture Step 7 Implement: Enable Network Connection Step 5 Implement: Enable Email, Contact, & Calendar Step 6 Implement: Enable Application Deployment

8. Audit Step 1 Without the smart device use policy, it is difficult to communicate the organization’s posture on the use of such devices. This is a key first step and usually involves IT and businesses. • Collect the following documents: • Smart Device Use Policy • Smart Device security Policy • IT Infrastructure architecture documents • MDM procedures • Reports produced from MDM

9. Audit Step 2 Without the smart device use policy, it is difficult to communicate the organization’s posture on the use of such devices. This is a key first step and usually involves IT and businesses. • Understand the smart device environment: • Is the device a corporate device or is BYOD (Bring Your Own Device) is allowed? • Is the corporate data separated from the personal data? • Is personal use of the device allowed (Can you play Angry Bird on your device? • Is an agreement in place where the employee abides with the corporate security policy? • Has the employee agreed to remote wipe of the device • Record of their phone calls may be viewed by corporate? • Is confidential data residing on the device? If so, what are the procedures in place to monitor and control the confidential data? • What type of smart devices are allowed? Apple only? Android only? Others? • Is there a backup strategy and procedure in place for smart devices? • Is the smart device connecting to the corporate network? How is it being connected? • How are applications pushed to the device? Is the corporation developing its own apps? Do they have their own app store? Marketplace?

10. Poll Question

11. Audit Step 3 Once it is known how the smart devices will be used, designing the supporting IT architecture is the logical next step. This architecture maps to the existing IT architecture. • Understand the IT architecture supporting the smart device environment: • Is the MDM solution cloud based solution or internally deployed? • Is the solution hosted by a third party or self supported? • Is there a business associate agreement in place with the vendor?

12. Audit Step 4 Once the use policy is defined and the IT architecture designed, then the security policy needs to be documented to determine how the smart device will be secured to protect organization’s crown jewels. • Understand the smart device security features: • Verify that the password policy is meeting industry standards • Review the encryption requirements (specially for confidential data) and how encryption is deployed • Is there a requirement for port controls on a device (camera usage, bluetooth usage, WiFi controls)? • What procedure is in place for remote wipe/locking and unlocking of device • What procedure is in place for reporting of lost devices • How the devices are tracked and monitored • What device configuration is pushed as profile to the device (VPN? Email? Etc.) • How are the delivery of applications controlled to the device? Does the corporation use blacklisting? Whitelisting? How are the features implemented? • What audit and monitoring features are turned on? What reports are being generated?

13. Poll Question

14. Audit Step 5 Once the use policy and security policy is documented, now is the time to deploy the solution to register the devices and deploy the security policy. • Understand how the devices are enrolled into the MDM software • Does the organization use self-registry? How do users register their device? • How do users re-register when they purchase new device or replace an existing device? What happens to the old device? Is the data wiped off the device? • How is it verified that the appropriate security policy has been pushed to the device?

15. Audit Step 6 The next step is to make email, calendar and contact information available to the device. With BB, it was easy using the BES Server, SM makes it easy for Android and iOS using Middle-server. • Review the email, calendar and contact information • How is email synced with the corporate servers? Is the email encrypted? • Where and how is virus checking performed?

16. Audit Step 7 Is your organization making mobile apps available for everyone? Are your customers will be using your apps? Are these apps browser based? Are these critical apps? • Review the corporate apps running on the device • Review the homegrown applications and how the data is stored and encrypted on the device? • Review the whitelisting and blacklisting deployment • Review the authentication procedure for the applications – passwords? How are they authenticated? Is there an authorization process with corporate data?

17. Poll Questions

18. Audit Step 8 Do you want to allow the device to access your corporate network to access corporate data/files/folders? What is your remote access policy? What security is required to allow the devices access the network? • Review the device connection to the corporate network • What type of remote connection is used? • What authentication is used prior to allowing access to corporate network? • What encryption protocols are in place for the remote connection?

19. Audit Step 9 Most organizations have to comply with several regulations and governance requirements. SM’s management framework provides for compliance and governance activities customized for our clients. • Review the regulatory and compliance requirements • What reports and controls are in place to support the HIPAA, SOX, PCI and other regulatory and compliance requirements

20. Audit Step 10 SM’s management framework provides for customized reports and dashboards. The dashboard can be deployed at an executive level, or at a detail level. • Review management reports • What reports are reviewed by management? • What key statistics are monitored and reviewed?

21. Audit Step 11 Making sure that the proper audit support is provided and the appropriate monitoring is performed is an important step of SM’s management framework. Review other device support services like eDiscovery, litigation hold etc.

22. Audit Step 12 Making sure that the proper audit support is provided and the appropriate monitoring is performed is an important step of SM’s management framework. Document the risks and draft a report

23. THANK YOU! • Please join us for additional chapter events: • Dec 11, 2012 - IIA & ISACA December Joint Chapter Meeting • MAR 11-13, 2013 - 2013 IIA and ISACA Spring Conference • Visit www.iiadetroit.org for additional information and registration details

24. Please Take a Moment to Rate the Webinar • Click on “Rate This” • Rate this webinar with 1 to 5 stars • Provide any comments • Click “Send Rating”