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Organizational Capital

Organizational Capital. The capacity of an organization to effectively and efficiently achieve its objectives and move toward fulfilling its vision. . Capital Domains.

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Organizational Capital

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  1. Organizational Capital The capacity of an organization to effectively and efficiently achieve its objectives and move toward fulfilling its vision.

  2. Capital Domains Fundamentally there are three domains of capital that need to be continuously developed to achieve a high level of Organizational Capital. Social Physical Human

  3. Building Components Three components are used to build organizational capital. External Internal Leadership

  4. Leadership Excellence How do we strive to become better leaders? • Understanding • Assessing • Improving External Internal Leadership

  5. Understanding Two Questions? What do we know about our leadership abilities? What do others know about our leadership abilities? Known Self Unknown Known Others * Based on the Johari Window of Interpersonal Development

  6. Known v. Unknown Known Self Unknown Known Others * Based on the Johari Window of Interpersonal Development

  7. Moving Towards Known Known Feedback Self Unknown Known Others * Based on the Johari Window of Interpersonal Development

  8. Assessing • Observed behaviors • Anonymous • Easy to administer • Results for your use • Multi-rater strategy

  9. Multi-Rater Self Direct Reports Supervisor Peers

  10. Single v. Multi-Rater • Multi-rater tend to……. • Have balance • Remove bias • Be those who know • Promote honesty • Present fuller picture Single-Source may……. • Be self-serving • Reflect bias • Not have observed • Avoid confrontation • Vary from source

  11. Use of • Identification of areas of strength and concern • Comparison to peer group • Creation of Personal Development Plan (PDP) • Build Organizational Capital

  12. Distribution Collection Process Introduction Consultation Revision Presentation Creation (PDP)

  13. Distribution Packets • 360 Feedback Packets Include: • Introductory Letter • Frequently Asked Questions • Individual Instructions • Signature Sheet

  14. Collection • All On-line • Battery of Items and Open-ended sections • Requires Access Code • After 1st week you are asked to remind participants • You are given access codes to handle lost instructions

  15. Consultation • Understanding the data (What do the numbers and comparisons mean?) • Dealing with the information (Am I surprised or does this confirm what I think?) • Raising new question (Why do others view me this way?) • Addressing the 360 feedback data (What do I do next?)

  16. Creation of Personal Development Plan • Reflect on results • Set priorities • Create action plans and timelines • Anticipate barriers • Act on the plan

  17. Presentation and Revision • Identify Best Practices from Results • Presentation of Best Practices • Use data to revise PDP

  18. Distribution Collection Process Introduction Consultation Revision Presentation Creation (PDP)

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