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Walmart – Shopper Events In-Store Activation. Shopper Marketing activity is growing at the expense of traditional media. Why? Shopper Marketing delivers superior ROI. Media fragmentation and the crowded landscape reduces the impact of traditional media
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Shopper Marketing activity is growing at the expense of traditional media
Media fragmentation and the crowded landscape reduces the impact of traditional media Focusing on the in-store battleground enables brands to defend directly against the increasing sophistication of Private Label Data indicating that purchase decisions are made in the aisle itself (not in front of the television or radio) has led to increased focus on targeting the shopper vs. the end consumer You’ve got to win over mom! What accounts for its superior ROI? 70% of purchase decisions are made in store! 68% of purchases are impulse! 91% of consumers shop without a list! -Popai -2005
In-Store Sampling/Demo is the most commonly used Shopper Marketing tactic
Traditional Demo Model Shopper Events Model Inconsistent staffing-Independent Contractors No integration with Merchandising and Marketing objectives No event oversight or performance evaluation No Wal-Mart branding and poor supplier branding Flawed operational design with costly inefficiencies Unpredictable customer experience Direct hire employees –Fast Service, Friendly Event Sales Specialist, Clean Event Station Integration with Merchandising & Marketing objectives Full analysis of results by employee + paid on incentive Clear and concise branding Streamlined program to increase efficiencies Enhanced customer experience Walmart Leads Industry Paradigm Shift vs.
Program Organizational Structure Shopper Events is the authorized planning and coordinating company for Walmart Stores, Inc. BRAND • Sales Development • Review and process event requests • Schedule and calendar events • Assign to proper EEC • Audit, analyze and report
Shopper Events Process Supplier Provides Brand Event Calendar Execution Field Coordination Supplier Brand Align Brand Plan with Shopper Events Calendaring System Coordination Planning Execution Fulfillment Kits Shipped and Verified Schedule Event Walmart Operations Test Kitchen Enter Program into Event Execution Company System Creative Development Marketing Buyer Walmart Approvals Craft Event Manual
Incremental Sales Event Stores vs. Non-Event Stores Week 1: On TAB & COMAC Product A Week 1
Incremental Sales Event Stores vs. Non-Event Stores Product A Week 2
Incremental SalesEvent Stores vs. Non-Event Stores Product B Week 3
Incremental SalesEvent Stores vs. Non-Event Stores Product C Week 3
Event Station Layout In Store 2-3 Grocery Event Stations will be setup in the Departments identified in Green 1-2 GM Event Stations will be setup in the Departments identified in Blue
Contacts • Walmart Demo and Events Team • Melissa Perry, Sr. Manager Demo and Events • mlperry@wal-mart.com • 479-277-0516 • Avery Duvall, Manager Demo and Events • aduvall@wal-mart.com • 479-204-1233 • Rosa Reyes-Garcia, Demo and Event Coordinator • rreyes4@wal-mart.com • 479-204-2387 • Shopper Events Team • Brian Pear, Vice President/General Manager • brian.pear@shopperevents.com • 479-246-6912 • Marco Rivera, Director of Business Development • marco.river@shopperevents.com • 479-246-6911