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Network Services Frequently Asked Questions (FAQs)

Network Services Frequently Asked Questions (FAQs). Hybrid Network. What is the hybrid network; what services are available? Shared network between Monash University and Southern Health Limited Southern Health network access. Hybrid Network.

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Network Services Frequently Asked Questions (FAQs)

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  1. Network Services Frequently Asked Questions (FAQs)

  2. Hybrid Network • What is the hybrid network; what services are available? • Shared network between Monash University and Southern Health • Limited Southern Health network access

  3. Hybrid Network • What applications are available on hybrid network? • Full Monash Access • Southern Health • Southern Health Intranet • Pathology reports • Management reports • Staff Directory

  4. Hybrid Network • How can I request access? • Requirements • Southern Health computer (SH asset) • Hybrid network point • Access rights to Pathology results, management reports etc • Log a job in SCS JobDesk

  5. Email Quota • How can I get additional email quota? • Default quota is set at a soft limit of 300 MB • Additional disk space is available at a cost of $15 per 100MB upto a limit of 4000MB. • This is a one-time payment. • Request additional quota at: • https://messaging.its.monash.edu.au/mail/quota/

  6. Quota Management Login

  7. Requesting Mail Quota Increase

  8. Spam Filter Management • How can I change my spam filter settings? • The default setting is 5 stars and filter to Spam-30 folder. • Star rating: 3, 5, 7, 10 stars • Folder: Spam-7, Spam-30, Spam-60, Trash • White lists • Addresses e.g. embryo.research@nhmrc.gov.au • Domains e.g. nhmrc.gov.au

  9. Spam Filter Management Login

  10. Choosing Spam Filter Settings • If you want strict filtering (more messages filtered to your nominated spam folder), set to a number smaller than 5. • If you want lenient filtering (more messages delivered to your Inbox) then set to a number higher than 5. • Messages in Spam-30 are automatically deleted after they have been there 30 days. Spam-7 and Spam-60 work similarly, for 7 and 60 days respectively.

  11. Editing Spam Filter Settings

  12. Monash Web Email • How can I check my email online? • http://mail.monash.edu.au • http://my.monash.edu.au • Requires an Internet connection and Web browser. • Can not access Local Folders and Address book. • Lotus Notes will provide seamless interface to email, calendar and address book.

  13. Monash Webmail (mail.monash.edu.au)

  14. my.monash Portal (my.monash.edu.au)

  15. Monash Web Calendar • How can I access my calendar online? • http://calendar1.monash.edu.au • Access via Web browser • FireFox, Internet Explorer, Safari (Mac) • Type Full Name and select the node (10033 or 10034).

  16. Web Calendar Login

  17. Web Calendar Interface

  18. Lotus Notes – PDA Support • What PDA devices are supported in Lotus Notes environment? • ITS expect to support the following PDA platforms: - Pocket PC 2003  - Windows Mobile 5.0  - Windows Mobile 6.0  - Symbian OS 9.2 (Nokia)  - Palm OS 5.4

  19. Network Points Install • How can I request new network points? • Network points are installed by Southern Health • Department resource managers log the request • Requests are submitted using online form: • http://www.med.monash.edu.au/scs/it/form.html

  20. Required details

  21. Peer-to-Peer Applications • Use of peer-to-peer programs is not permitted on the network. • http://www.policy.monash.edu/policy-bank/management/its/it-use-policy-staff-and-authorised.html • Regular network scans are conducted to search p2p programs. • Computers found with p2p programs are blocked from network access.

  22. IT Resources for Staff • Monash Preferred IT Suppliers • http://www.adm.monash.edu.au/procserv/products-and-suppliers/suppliers.php • IT resource guide for staff • http://www.its.monash.edu/staff/ • Faculty of Medicine Jobdesks • http://jobdesk.monash.edu.au/login/index.cfm?med • ITS Service Interruptions • http://www.its.monash.edu.au/news/interruptions/index.html

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