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Community Implementation Services for High-Tech Industry

In an industry where change is the only constant, it is imperative to create an experience that fosters collaboration and engages customers, partners, and employees, which in turn drives revenue. High-tech companies need to build a robust engagement portfolio to rise above intense competition, and be consistent with the delivery of new products to maintain an edge over competitors.<br>

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Community Implementation Services for High-Tech Industry

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  1. Community Implementation Services for High-Tech Industry In an industry where change is the only constant, it is imperative to create an experience that fosters collaboration and engages customers, partners, and employees, which in turn drives revenue. High-tech companies need to build a robust engagement portfolio to rise above intense competition, and be consistent with the delivery of new products to maintain an edge over competitors. Why do you need a Community? Engage your customers, employees and partners to empower meaningful interactions Promote collaborative selling, increase productivity and improve support experiences Listen to customer needs to prioritise deals, fuel customer-driven improvements and sharpen your go-to-market capabilities Increase employee efficiency by eliminating information silos, optimizing training investments and shortening product development cycles Why Jade Global? We have successfully consolidated and migrated several high-tech enterprises to the advanced Salesforce.com Community platform We help create Communities, enabling teams to collaborate, gain actionable insights and reduce complexity and TCO Our team of 50+ certified experts refactor existing processes and add thoughtful automation, resulting in measurable business impact We offer you a full-suite of skill sets to define, design, customise and personalise experiences The Jade Global Paradigm for Communities Implementation 1 2 Strategize your success Deploy a recommendation engine Jade Global strategizes your Community success by discovering key customer support assets. We help identify customer needs and facilitate prioritisation for your new Community experience Jade Global identifies a set of self-service features that can create a recommendation engine for your Community, which in turn drives actionable analytics from customer and partner interactions We outline the customer experience model to fine tune notifications and alerts for meaningful cross-sell and upsell initiatives 3 Design and integrate a custom solution Jade Global designs a cost-effective Community that institutes the best use of built-in features 4 Redefine your UX Jade Global ensures a rich online Community experience for your stakeholders, by focusing on seamless user experience and design Create, update and infuse data from any system, anywhere with our multimodal integration expertise Use your mobile device and access your community with ease, using the improved Lightning feature We can create a framework for you to manage your website content and UI in real-time. This will also enable you to search vital CRM data 5 Post implementation support Our best practices focus on an elegant click design, so that your customers get a 360-degree view of the products, and your partners have strategic interaction points Jade Global offers administrative and business team training to assure a sustainable Salesforce.com Community Our team is always a phone call or an e-mail away to assure your implementation and adoption goals are met To know more about Jade Global’s Salesforce.com Community implementation services, please contact us today at marketing@jadeglobal.com San Jose | San Diego | Atlanta | Los Angeles | Reading | Pune | Noida | Hyderabad Jade Global © 2016 www.jadeglobal.com

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