1 / 1

ServiceNow IT Operations Management

IT plays a key role in any enterprise by maintaining the 24/7 availability of infrastructure and applications in support of critical business activities.

jadeglobal
Download Presentation

ServiceNow IT Operations Management

An Image/Link below is provided (as is) to download presentation Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author. Content is provided to you AS IS for your information and personal use only. Download presentation by click this link. While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server. During download, if you can't get a presentation, the file might be deleted by the publisher.

E N D

Presentation Transcript

  1. ServiceNow IT Operations Management IT plays a key role in any enterprise by maintaining the 24/7 availability of infrastructure and applications in support of critical business activities. IT coordinates internal resources and partners with multiple vendors to manage internal and external systems that support the organization’s business requirements. Along with the daily operations, enterprises are demanding IT to play an active role in creating ways to reduce cost, improve business processes, and capture more detailed information that can be presented in a quickly consumable way. Jade Global is a closely aligned ServiceNow partner specializing in implementing ServiceNow solutions, implementations, and integrations. Jade’s ServiceNow ITOM expertise spans: Service Aware CMDB – Service Mapping Process driven CMDB approach connecting physical components to logical services driving actionable insights to remediation processes Event Management Automated recording and routing of events with bi-directional updates Cloud Management Service Catalog based provisioning via orchestrated tasks to Azure, AWS, and VMWare. Configurable for instance generation and reclamation on schedule Automated Remediation Trigger remediation steps from automated incoming alerts and escalations Correlation of Service and Infrastructure Events Enable visualization of system health through the relationship of infrastructure components to service operations Orchestration Automation of resource consuming tasks, user cccounts, mail accounts, password resets and many other basic fulfillment capabilities Security Operations Rapid association of security alerts with components impacted allowing for directed response based on service criticality Jade’s ServiceNow implementation experts help IT departments manage the business’ requests, partner relationships, and daily operations with ServiceNow, a robust suite of service applications. With decades of experience of working with large and mid-size enterprises Jade understands challenges of enterprise systems and value of efficient IT services. Our expertise in technical and functional areas will ensure that your organization can fully leverage your investment in ServiceNow. To know more about Jade Global’s IT Operations Management RightStart services, please contact us today at marketing@jadeglobal.com Jade Global © 2017 www.jadeglobal.com San Jose | San Diego | Boston | Atlanta | Los Angeles | Philadelphia | Reading | Pune | Noida | Hyderabad

More Related