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CONFIGURATION MANAGEMENT. Presentation to :. SOUTH AFRICAN PHARMACEUTICAL REGULATORY AFFAIRS ASSOCIATION Carol Cotty. Date : 21 November 2008. File Name : SAPRAA. SCOPE. Configuration Management Problem and Background Time Line Why Re-engineer CM? The Goal The How.
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CONFIGURATION MANAGEMENT Presentation to: SOUTH AFRICAN PHARMACEUTICAL REGULATORY AFFAIRS ASSOCIATION Carol Cotty Date: 21 November 2008 File Name: SAPRAA
SCOPE • Configuration Management • Problem and Background • Time Line • Why Re-engineer CM? • The Goal • The How
Frustrated Workers? • Frustrated Management? • Frustrated Organization? What about THE PROBLEM • Incorrect items (numbering, naming, etc.) • Delinquent time scales • Incorrect/inadequate documentation • Cumbersome processes • Accountability, responsibilities, authorities • Reputation?
CONFIGURATION MANAGEMENT Understood to be ... • A discipline ensuring that a product is what it was intended to be • Knowing what something is comprised of and managing changes to it • Maintaining consistency between the product and it’s documentation
= Caution Configuration Managementis not… documentation management Documentation Management is … • Registration and indexing • Filing and storage • Control • Retrieval and distribution • Archiving
TIME LINE 1960’s early US Defence Force documents 1960s late First USA Military Standards 480 series 1970s mid CM Process re-engineered (CMII) 1992 MIL-STD-973 - Released 1994 MIL-STD-973 - Cancelled 1995 ISO 10007 - Updated 2003 1998 ANSI/EIA 649 - Updated 2004 6
ELIMINATES CORRECTIVE ACTION Corrective Action… • is nothing more than rework • performing tasks that we should not have to do • the unnecessary costs to do business i.e. Intervention WHAT IS OUR EXPERIENCE?
60% 40% - 60% resources spent on intervention 40% ELIMINATES CORRECTIVE ACTION (CONT.) Studies by the ICM and in SA indicate … HOW DID WE DO ?
CONCLUSION • Requirements driven • Creates one common set of operating standards • Eliminates corrective action • Accommodates change • Promotes cost reductions • Restores accountability, responsibility, authority and most strategically … REPUTATION