IT Performance Suite BluePrint

1. IT Performance Suite BluePrint • Edvaldo CarmoIT StrategistLatin America

2. HP SOFTWARE STRATEGY … for Your IT System of Record HP IT PERFORMANCE SUITE • EXECUTE SYSTEMATICALLY STRATEGY, PLANNING & GOVERNANCE SECURE PROACTIVELY SECURITY COMPLIANCE & RISK MANAGEMENT BUILD FASTER OPERATE SIMPLY STORE EFFICIENTLY APPLICATION LIFECYCLE MANAGEMENT OPERATIONS MANAGEMENT INFORMATION MANAGEMENT ANALYZE in REAL TIME COLLABORATION, ORCHESTRATION and ANALYTICS

3. HP IT PERFORMANCE SUITE – KEY INTERACTIONS Breaking Down The Silos Barriers Strategy, Planning and Governance 3 9 1 11 Security, Intelligence and Risk Management 2 7 10 4 • Application Lifecycle • Management • Operations • Management • Information Management 8 5 6 Collaboration, Orchestration and Analysis • Demand to requirements • Secure application code • Dev progress and status • Release to production sync • Dev data mgmt • Federated master data leverage • Operational security mgmt • Oper. change to defects/requirements 9. Oper. Change to strategic demand 10. Operational data mgmt 11.Analyze performance

4. STRATEGY, PLANNING AND GOVERNANCE CIO Office IT Dashboard Define IT goals, objectives and KPIs Measure performance end-to-end CFO PMO Portfolio and Financial Management Manage investment decisions - provide financial oversight • Manage applications,projects, programs, costs and staff resources • Ensure policy compliance and process enforcement Manage enterprise portfolio- enable risk/value based decisions Application Lifecycle Management Information Management Operations Management Security Intelligence and Risk Management

5. APPLICATION LIFECYCLE MANAGEMENT Strategy, Planning and Governance Security Intelligence and Risk Management Information Management Operations Management Application Lifecycle Management Agile project management: backlog, task definition & assignments, tracking metrics Go/No Go PMO Application governance: Manage shared services, app modules, standards, design-time and run-time policies CTO Office Requirements management: definition, integration with BPM tools, version control and sharing, traceability DevOps Integration to IDE & SCM Development Design Build Quality management: Quality assurance Verify functionality: GUI & service components Ensure performance Automation & diagnostics Secure application: static and dynamic tests Service Virtualization Test Data Management

6. OPERATIONS MANAGEMENT Strategy, Planning and Governance Security Intelligence and Risk Management Operations Management Information Management Service Health Service Management Application Lifecycle Management • Change Advisory Board Business Service Management Service Desk DevOps Service IntelligenceReporting|Optimization|Prediction Consolidated service desk Incident | Problem | Knowledge |SLAs Application PerformanceManagement Change Management Planning | Approvals | Impact/Risk Runtime Service Model NOC / Operations bridge System Management Self Service Catalog Network Management Asset Management Orchestration IT Operations Service Automation Server automation | DB and middleware automation | Network automation | Storage management | Client automation End-to-end automation from infrastructure to applications Configuration Management System (Federated & integrated CMDB | Automated discovery |Dependency mapping)

7. SECURITY INTELLIGENCE AND RISK MANAGEMENT Strategy, Planning and Governance CISO Application Security Operations Security SOC Network security Intrusion Prevention System Security Management System Digital Vaccine Service Staticcodesecurity Dynamicapplicationsecurity Security information and event management Application Lifecycle Management Information Management Operations Management Correlation and logging Application audit NOC Configuration Management System (Federated CMDB)

8. INFORMATION LIFECYCLE MANAGEMENT Strategy, Planning and Governance Security Intelligence and Risk Management IT Storage Admin Application Lifecycle Management Operations Management Information Lifecycle Management Backup and Recovery- Protect withonsite and offside backup and recovery - physical, virtual, hybrid and cloud Performance/Usage/SLA- Monitor and manage storage operations IT Storage Admin Integration for Application & Information Retirement Solution Archiving -Retain and Optimized database, email, medical data -Performance and compliance End User/LOB Records Management Legal eDiscovery - Find the right information quickly Records management- Capture, classify and defensibly dispose structured and unstructured data

9. Visualization and Decision Support Dashboard | Reporting COLLABORATION, ORCHESTRATION and ANALYTICS Content, Community and Collaboration HP Live Network Application Lifecycle Management Operations Management Foundation of IT performance Suite Information Management IT Process Automation Strategy, Planning and Governance Security Intelligence and Risk Management Data Integration Common Data Model | Configuration Management System | Discovery | Data warehouse Shared Technologies Deployment | Security | Licensing | Standards Connecting to 3rd Party Products

10. HP IT PERFORMANCE SUITE – OVERALL DRILLDOWN IT Dashboard CIO Office Define IT goals, objectives and KPIs | Measure performance end-to-end Portfolio and Financial Management IT Finance PMO Manage investment decisions Manage enterprise portfolio Manage applications, projects, programs, cost and staff resources IT Governance Application Security OperationsSecurity Network security Security information and event management Dynamic code security Static code security CISO Correlation and logging Application audit Service Desk Application Lifecycle Mgmt Information Management Service Health Service Management BSM CTO Agile Project Management Consolidatedservice desk Service Intelligence Performance / Usage/ SLA DevOps Application Governance Application performance mgmt Backup and recovery Change management Requirements Management CAB Service model Go/No Go Archiving NOC Development System Management Self Service Catalog BUILD DESIGN Records management • Network Management Asset Management Quality Management Functionality | Performance Security eDiscovery Quality Assurance Orchestration IT Operations Service Automation Service Virtualization Server | DB & middleware | Network | Storage | Client Test Data Management Configuration Management System (Federated & integrated CMDB) | Automated discovery & dependency mapping

11. HP IT PERFORMANCE SUITE SOLUTIONS IT Financial Management Enterprise Security Application Lifecycle Management Configuration, Change and Release Management Closed Loop Incident Management Automated Network Management Service Asset and Configuration Management Cloud Service Automation FOUNDATION PLAN BUILD OPERATE

12. HP IT PERFORMANCE SUITE PRODUCTS VIEW STRATEGY, PLANNING, AND GOVERNANCE IT Executive Scorecard Project and Portfolio Management Center Application Portfolio Management Center Financial Planning and Analysis SECURITY INTELLIGENCE AND RISK MANAGEMENT Fortify Software Security Center ArcSight Enterprise Threat and Risk Management Tipping Point Intrusion Prevention System APPLICATION LIFECYCLE MANAGEMENT OPERATIONS MANAGEMENT INFORMATION MANAGEMENT Application Lifecycle Management Datacenter Automation Center Data Protector Application Performance Management Quality Center HP Integrated Archiving Platform Operations Management Center Client Automation Center Performance Center TRIM Enterprise Records Management Network Management Center Service Management Center SOA Systinet IT PERFORMANCE SUITE FOUNDATION Universal Configuration Management Database Center

13. IT Performance SuiteValues Perform Better

14. Value of HP Software integrated portfolio Case study: European Leading Bank Approach Challenge • HP Products used • Quality Center • Performance Center • Service Manager • Business Service Management suite • Data Center Automation • Configuration Management System Reorganized IT: internal customers and service delivery; assigned services and costs to BUs • Lack of insight in quality, risk and cost of service from business perspective Implemented reporting Standardized and automated processes • Business processes were not fully monitored and SLAs required more information on KPIs. Automated CMS maintenance Capacity planning and control Inefficient service transition from Apps to Ops. IT executed too many activities manually. Integrated the service management environment Results • Identified US$ 10.2 Million in savings within the first four months. • Reduced performance validation cycle by 75%. • Increased transparency of services volumes, costs and quality. • The cost/value ration of delivered services is well understood by the business. • Increased efficiency and eliminated error-prone manual tasks. • Matured in decision making and predictability

15. Value of HP Software integrated portfolio Case study • IT could not keep up with business requirements without increasing costs or risk • IT was centralized but still fragmented • Lacked the visibility to meet SOX requirements • IT investment toward service orientation • Prioritized IT spending and resources around what matters most to the business • Rationalized application portfolio • Ruthless standardization of processes and full adoption of ITILv3 • Project Portfolio Management • Asset Manager • UCMDB • Discovery & Dependency Mapping • Service Manager • Release Control Manager • Application Performance Manager (BAC) • US$ 1.2 million in savings p.a. in audit costs • Infrastructure unit costs decreased 12% p.a. • Server and network human triage decrease 70% • Server provisioning in less than a week • First contact resolution 75% • Help desk calls down 18% CHALLENGE APPROACH HP PRODUCTS USED RESULTS Example text Go ahead and replace it with your own text. This is an example text.

16. HP IT Performance Suite improves IT performance 3 2 1 Automate, integrate and consolidate IT processes and functions Measure and drive performance to improve and show the value of IT Integrate solutions and embeed best practices Simplify IT Management Get recognized and known Standardize services • Enable informed decisions with right data to right people. • Increase predictability, accountability and governance. • Enable visibility end-to-end through automation and improved data integriy. • Increase overall IT efficiency. • Delover the right services repeatedly and transparently at the expected service levels and cost.