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Jay Barber Judith Oldham https://dodaac.wpafb.af.mil. The Air Force DODAAC Web Management System. Background AF Global Logistics Support Center 401 Supply Chain Management Squadron AF DODAAC Service Point 7,500 AF DODAACs and 12,850 BPNs (F) 1,200 AF Contractor (E)
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Jay Barber Judith Oldham https://dodaac.wpafb.af.mil The Air Force DODAAC Web Management System
Background • AF Global Logistics Support Center • 401 Supply Chain Management Squadron • AF DODAAC Service Point 7,500 AF DODAACs and 12,850 BPNs (F) 1,200 AF Contractor (E) 1148 Map Procurement (J)
DAASC AF DODAAC Website AF MAJCOM Monitor CHG CHG DODAAD AF Service Point DEL ADD D035T DAASC ADD DEL DODAAC Available to Customer AF DODAAC Development process before Lean project
Process Review • Input process labor intensive • DODAAC requests inconsistent, unorganized; duplicated efforts • Responsibilities misplaced • AF Service point limited manpower • Many gaps in process • Annual validation incomplete and labor intensive • No feedback to customer about status of request
Solution • Redesign the AF DODAAC Process • Make the system user friendly—guide the customer • Make the system do as much work as possible—create “flow” • Make the system “pull” the product • Reduce the amount of manual data entry—enter data once • Place workload where it belongs—eliminate waste • Provide Feedback to customer and metrics for continual improvement
DODAAC WEBSITE Request form DAASC Submit ACCEPT ACCEPT REJECT REJECT REJECT AF SP CUSTOMER MAJCOM ACCT CONTROL NEW SYSTEM
DODAAC WEBSITE Request form DAASC Submit ACCEPT ACCEPT REJECT REJECT REJECT AF SP CUSTOMER MAJCOM ACCT CONTROL
DODAAC WEBSITE Request form DAASC Submit ACCEPT ACCEPT REJECT REJECT REJECT AF SP CUSTOMER MAJCOM ACCT CONTROL oracle
DODAAC WEBSITE Request form DAASC Submit ACCEPT ACCEPT REJECT REJECT REJECT AF SP CUSTOMER MAJCOM ACCT CONTROL oracle
DODAAC WEBSITE Request form DAASC Submit ACCEPT ACCEPT REJECT REJECT REJECT AF SP CUSTOMER MAJCOM ACCT CONTROL oracle
Wrap-up • System provides “one” process versus multiple • Customer oriented and user friendly • Saves time--average 4-5 day process reduced to 1-2 days • January 05--same day service • Reduces administrative workload at least 75% system wide • System creates metrics for continual improvement • System keeps electronic records of all transactions Bottom Line—Improved support of warfighter!