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Job Assignment Presentation. Presented by: Leung Man Ting Mandy. Introduction. Leung Man Ting Mandy (Mali) City University of Hong Kong Department of Chinese, Translation and Linguistics Major in Chinese. Introduction. I work in Customer Service Department of Hana BKK
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Job Assignment Presentation Presented by: Leung Man Ting Mandy
Introduction • Leung Man Ting Mandy (Mali) • City University of Hong Kong • Department of Chinese, Translation and Linguistics • Major in Chinese
Introduction • I work in Customer Service Department ofHana BKK • My mentor is Pasith Kirataya • Communicate with customer • Bargain with the supplier and customer
Job Assignment • 1 – Manufacturing Contract • 2 – Company Show Case Improvement
Project 1 Manufacturing Contract
Background • Customer: M/A-COM • Consignment → Turnkey • Consigned material: Customers provide material by themselves and ask us to make the product • Turnkey material:We find the supplier to get the material and charge the price by ourselves
Objective • When M/A-COM is interested in changing from consign to turnkey, the contract can be a reference for renew
Content of Contract • Heading: Names and addresses of buyer and seller • 1. Scope of Work • Buyer will purchase from seller with terms and states in the contract • 2. Terms • Last for how long (years)? Validity of contract, effective from when?
Content of Contract • 3. Pricing • The price consists of turnkey price, assembly price, material price • 4. Turnkey Manufacturing Solution • Hana agrees to provide turnkey solution to M/A-COM
Content of Contract • 5. Turnkey Materials • List of material, terms and conditions • 6. Purchase Orders • Address → place PO (purchase order issue)
Content of Contract • 7. Forecast and Production Volume • Customer has to provide Hana the forecast • Compensation – actual volume is less than forecast • % depends to each customer • Notification of change in demand, product specification, production schedule, request of shipment
Content of Contract • 8. Purchase of Materials • Special requirement of M/A-COM • Customer has to help at the first 6 months • Reason → it is the first time from consign change to turnkey
Content of Contract • 9. Customer Consigned Equipment, Tooling and Fixtures • Get M/A-COM approval for spare service replacement • Hana keeps the consigned equipment in good condition all time • When Hana returns the consigned equipment, the shipment arrangement expenses will be paid by M/A-COM
Content of Contract • 10. Payment Term • Proposed to pay within 30 days from the invoice day • Pay in US dollars
Content of Contract • 11. Shipment Term • Equal to INCOTERMS • What is INCOTERMS? • International set of trade terms (INCOTERMS) • Adopted by most countries
11. Shipment Term • FOB: free on board vessel • CIF: cost, insurance and freight • DDU: delivered duty unpaid • Hana mostly uses FOB ex-factory • Force supplier to do the DDU • The transportation (leave the airport)→ have to pay
Content of Contract • 12. Duration and Termination • Period of contract validity automatically renew • Termination 2 months notice return
Content of Contract • 13. Penalty • Commercial impracticability – no excuse for breaking the promise except some of the special cases • Force majeure – the types of special cases
Content of Contract • 14. Miscellaneous Provisions • Confidentiality • Indemnity • Assignment • Governing Laws • Arbitration • Amendments • Invalidity • Relationship • Waiver • Export Licensing
Content of Contract • 15. Exhibit A, B, C and D • Exhibit A – price list (#1.0) • Exhibit B – turnkey material list (#3.0) • Exhibit C – terms and conditions of turnkey materials(#5.0) • Exhibit D – equipment list (#9.0) • Not all things should write on the main contractin the exhibit easier to change
Conclusion • Useful for future • Practice in Contract format • Improved in professional using of English
Project 2 Company Show Case Improvement
Company Show Case Improvement • Background • The information was not completed and different from now • Design was antiquated • Objective • Let customer and visitorto take on an entirely new look • Update the information and material
Content 5 Plants for Show case
Content • 3 parts for the project • Layout of the Background Sheet • Requested Products Sample • Show Case Design
Content • Layout of the Background Sheet • Use Photoshop to change the color, font, picture → to be more updated • Blue color → comfortable and harmony → represent Hana
Content Requested Products Sample
Content • Show Case Design • Acrylic • Marble • Stainless sheet steel • LCD Touch Screen
Acrylic • Thermoplastic • Durable • Glittering and translucent • Strong and tough • Easy to be frayed and scrape a flaw
Marble • Avoid abrasion and attrition • Prevent Scrape • Preserve longer time • Heavy • Cannot change the information convenient
Stainless sheet steel • Antirust • Avoid oxidization • Heat-resistant • Cannot change the information convenient
LCD Touch Screen • Newfangled • Match up to the image of Hana • High budget
Conclusion • Xfinished this assignment • Follow up → another colleague • Encourage customer’s image
Recommendation • Project 1 • All the contract → keep soft copy • Easy to revise + will not erode • Project 2 • Showcase → change as soon as possible • Reason information outdate • Good impression to people’s 1st image is important
Experience in Internship with Hana • Chinese-English Translation for supplier and Hana’s engineer • Be a Chinese teacher of Hana’s colleague • Engineering forum: Pronunciation skills • Meeting with customer – in Chinese • Learning Thai language • EBR: Engineering Build Request