Helping America’s Best, Brightest and Bravest get their degree

1. Helping America’s Best, Brightest and Bravest get their degree By Dr. John Schupp- SERV National Director

2. What this presentation will provide • What is, How it can help your campus • Analyze OH student veteran population • Compare to data from Ohio’s present population • What percent are we drawing to OH’s campii? • What factors influence enrollment/retention? • What can a campus do to increase retention/graduation?

3. What is ? • A proven program to recruit and retain veterans • We track/share data from other campuses • Retention Rates, Graduation Rates, GPA’s • We provide start up funding to campuses • Through Grants and Private/Public partnerships • We track OEF/OIF veterans • Number of deployed/Returned by county by Branch of Service • We track injured veterans • By County, By Branch of Service • We write legislation • Centers of Excellence, VRC legislation

4. 1985-1994 GI Bill eligible Vets 52,000 of 641,000 eligible veterans (8%) used all of GI Bill* 2008 GI Bill data Less than 6%** use it completely Avg less than 17 months used of 36 months eligible Department of Education, 1995-2001*** 30% of all College Freshmen get 4-yr degree in 5yrs or less 3% of College freshmenvets get 4-year degree in 5yrs or less Veterans only have 36 months of GI Bill money why its needed *http://chronicle.com ; Section: Students Volume 51, Issue 36, Page A31 **Keith Wilson, VA Education Secretary, ACE Summit Georgetown University Jun 6 2008 ***The Soldier and the Student By Aaron Glantz in ‘The Nation’ November 27, 2007 SERV Proprietary and Confidential

5. What the veteran brings home Heightened sensory awareness of sights, sounds & smells. Identification and closeness with their military unit Regimentation into highly structured and efficient routines. Reconnecting with friends more difficult than expected. Difficulties arise in trying to generate a “new normal” Life at home/campus may not have the edge and adrenaline associated with wartime duty These qualities insured survival during the war, but may not work in the classroom SERV Proprietary and Confidential Edgardo Padin-Rivera, Ph.D. Chair, PTSD Experts Workgroup Ohio VA Health Care NetworkChief, Psychology Service Louis Stokes Cleveland VA Medical Center

6. Reasons for low usage rate First Day walking onto the Campus- Don’t know where to go, who to talk to Registration not as efficient as the military Classes/Curriculum Trying to fit in, Concentration, Re-Connecting with other veterans Civilians do not know what they have experienced Some of them miss the camaradrie SERV Proprietary and Confidential

7. Differences between military and campus • Much Less Discipline • If military success rate was 35%...... • Many More Distractions • People, noises, lack of confidence in surroundings • Low Confidence in academic hierarchy • They seek strong leadership in their leaders • Very little campus camaradrie • Have been trained to give up their life for someone • These differences may cause difficulties in focus and may have the appearance of a “Learning Disability” SERV Proprietary and Confidential

8. How a campus can address these issues • Create ‘veteran only’ or ‘vet suggested’ classes • The discipline returns naturally • Camaradrie is restored • Create a Veteran Resource Center • Allows campus vets to find & support each other • Bring the regional services to the campus • Counseling, Health, employment • Great for recruiting • Once area vets realize the value, they will register for classes SERV Proprietary and Confidential

9. other Factors to help enroll/retain • The “One Stop Shop” enrollment procedure • How they were recruited for the military • Importance of the certifying official • Whether its your only job, or one of many • No Application/Orientation Fee • The first thing you can do to show appreciation SERV Proprietary and Confidential

10. Certifying Official- Your Role Most important person on campus You are the liaison to their present and future Financial, college education etc. You are their first connection to everything military They miss the camaraderie that they had You are military Your unofficial job titles Campus advisor, career counselor, mental health specialist, connection to all other military personnel, You want them to succeed as much as possible

11. No Orientation Fee/Veteran orientation • 1st time they realize the value of their service • Civilians pay the fee, you are free • If civilians are free, • Let the veteran know that they are free as well • Make the orientation a benefit for them • Have the VA on campus during orientation • Important items to the student veteran • Where is the certifying official’s office/hrs • Which classes to take? Which are the best teachers • Are there any other veterans here? SERV Proprietary and Confidential

12. What is the level of Ohio’s student veteran enrollment? What type of Public campuses are they at? Universities have 4yr of veterans CC’s only have 2yrs of veterans SERV Proprietary and Confidential

13. Typical Student veteran population at Univ’s Freshmen is the highest amount, Juniors are lowest Minimal transfers from Community Colleges

14. Was there a shift to Univ’s? New GI Bill makes Universities more attractive than Community Colleges Community Colleges will have to work harder to attract the student veterans

15. What were the trends on OH campii? • How well did the new GI Bill work for Fall 2009? • What were the changes from Fall 2008? • How well did the campuses keep their vets? • Comparison of Fall 2009 to Spring 2010 • What factors influenced retention? • compares 8 variables

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20. Univ’s student vet population Fall ’09Compared to Fall 2008 Overall avg increase from Fall 2008 30.7%

21. Univ’s student vet population Spr ’10Compared to Fall 2009 Overall avg increase from Fall 2008 3.8%

22. CC’s student vet population Fall ’09Compared to Fall 2008 Overall avg increase from Fall 2008 23.7%

23. CC’’s student vet population Spr ’10Compared to Fall 2009 Overall avg increase from Fall 2009 0.82%

24. What the trends show If a campus is not prepared for the vet increase Student veteran population decreases In some cases, even lower than before new GI Bill Community Colleges are losing enrollment New GI Bill makes the Univ’s more attractive New GI Bill allows for veterans to leave the state and go elsewhere 3 states enacting ‘No out of state tuition fees’ Ohio, Kentucky, Indiana

25. Other variables affecting enrollment Veteran Dept or One Person Campus Dept. that Veteran services resides Dedicated Web page Location of Veterans Dept/Certifying official Student Veterans Organization Certifying official -Full time job, or other responsibilities Veteran Lounge/center on campus Total student veteran population

26. Veterans Dept or Person?

27. Other Variables

28. Certifying Official duties

29. Impact of a veteran lounge/Resource Center

30. Total campus veteran population If the vet population is high enough, the veterans find each other, support each other and enrollment increases. This shows that Veteran Resource Centers are needed

31. Student Veteran organization

32. Can your campus fund a veteran program? • If grants are awarded- • Can the program be self-sustaining? • Can it operate on the student veteran tuition brought in • What is the market in your region? • What is the max your campus can make/yr? • Once you get the veterans to the campus • Don’t end the program because the grant runs out • You will end up with less than you started with

33. Legislation/Grants 300 schools applied, 19 will be awarded- $6M total encouraging VA Senate Committee to send out second grant application for FY 2011- $10M total

34. How many Post 9-11 veterans are there? • How many have been deployed in the region? • How many are home in the region? • What is the market in our region? • Has these answers SERV Proprietary and Confidential

35. The Reality 2,142,719 Deployed since 9/11- as of June 2010 260,610 Currently Deployed 1,532,980Active Duty, 609,739 Guard/Reserve The vast majority of them are already home! CTS Deployment File June 10 SERV Proprietary and Confidential

36. Total Deployed by State- Active Duty +Guard/ Reservesince June 2010 8,761 10,725 65,497 11,554 4,622 25,557 5,531 21,249 83,027 25,568 56,444 12,022 5,325 11,562 28,482 17,243 184,721 18,245 7,108 13,764 65,740 81,898 76,846 39,940 12,071 15,772 26,413 13,044 32,969 24,218 55,274 18,453 37,748 19,396 48,690 20,893 63,192 9,866 25,744 31,935 29,410 33,360 12,678 52,440 23,914 36,303 267,720 29,209 206,699 SERV Proprietary and Confidential CTS deployment File Jan 2010

37. States with most Deployed Texas, Florida and California make up 31% of the total deployed

38. Total Deployed Branch Of Service-Nation

39. Ohio-Branch of Service-Deployed Ohio has a higher ratio of Guard/Reserve than national average

40. Ohio-Active Duty-Registered with VA

41. Before they became Veterans • Why did they risk their life for their country? • 9/11 • Had to do something to protect their family/community • Not sure what to do after High School graduation • Knew they weren’t ready for college- very mature decision • Little opportunity in their hometown • Military was the best way out

42. As of June 2010 65,740 deployed 22,359 in Cleveland/Akron Columbus, Cincinnati, Toledo Youngstown 43,381 in small towns 1,397 2,440 1,148 348 5,496 265 242 503 367 1,638 570 200 179 725 1,227 3,194 926 447 415 373 838 131 1,118 367 256 238 2,300 841 93 152 750 863 744 220 249 371 386 144 174 162 471 541 237 142 317 373 333 585 273 199 536 307 949 703 362 321 6,193 838 3,228 301 226 73 833 272 94 997 398 96 202 123 819 2,031 589 349 552 462 241 92 3,918 152 118 350 1,230 380 607 315 176 342

43. As of Oct 09 29,734 have returned and checked in with their local VA 10,033 in Cleveland/Akron Columbus, Cincinnati, Toledo Youngstown 19,701 in small towns 503 1,209 210 149 2,079 121 93 186 136 655 210 112 97 438 630 1,321 400 184 198 159 437 45 537 189 93 127 829 518 107 57 199 310 256 88 81 137 151 104 44 73 195 205 125 50 166 123 122 113 388 117 214 133 574 305 102 183 3,445 478 1,816 121 89 33 543 127 28 1,128 174 47 92 83 501 813 211 140 226 134 103 35 1,442 69 50 78 519 115 205 81 57 164

44. Real Impact of the BAH • For the First time Your campus brings money IN to the region • Rather than having it take money away via tuition • $$ increase as student vet population increases • As you improve your campus veteran services, your student veteran population increases • Use to raise $$ for Veteran Resource Center • Community Benefits-Campus Benefits- Vets Benefit

45. Impact of a program • Financial Impact • Present Impact on Region • Tuition, Cost of living impact on community • Future impact on Region • Increase average enrollment to 30% from 15% • Increase this over 2 years! • Human Impact • PTSD/Major Depression detection/treatment • Bring the VA to campus, help in the Prevention of • Homelessness, Suicide, Divorce SERV Proprietary and Confidential

46. Veteran Resource Centers- VRC’s • Community Gets involved with Funding • ½ from Campus, ½ from Community • Veteran services within the region can help • CBOC’s, Veteran Service Commission, VSO’s, etc • Decreases drain on campus services • These organizations will provide services for free • Give them a space in the VRC • VA Health centers can find/evaluate veterans • Identify health concerns- TBI, PTSD, etc. • Prevent conditions from getting worse • Employers can find the veterans at the VRC’s • Evaluate veteran over a semester vs an afternoon interview

47. Veterans Resource Center • Modeled after Campus Learning Resource Centers • Designed for veterans • Center’s Personnel/staffing is KEY! • Need at least two staff members-Master’s level or above • Academic Specialist • Background in teaching, campus resources, faculty, student services, study skills, etc • Counselor/advisor/student veteran advocate • Suggested that at least one of them be a veteran • Who has worked side by side with other service-members • Be careful of their level of service-member interaction • Student workers who are veterans SERV Proprietary and Confidential

48. Veterans Resource Center (VRC) cont’d • More than a lounge • Computers-printers • Study area • Separate room for VA counselors • Tutoring area • Enrollment/tracking takes place here • Student veteran advocate resides here • A place that you can take future student veterans to encourage enrollment • Student Veterans will recruit other veterans- no need to hire a recruiter for the position SERV Proprietary and Confidential

49. VRC-reason for importance It allows for the vets to be “military” again Helps with the transition Gives them a break from the civilian world They can complain about them without getting in trouble It allows for campus admin’s to get their input Helps with expansion of programs Which classes to start, etc Allows a place for VSO’s to go to VA, AMVETS, VFW etc SERV Proprietary and Confidential

50. New GI Bill revisions . Aug 5, 2010 Posted by admin on Aug 5, 2010 in GI Bill, News | GI Bill would be simplified under House, Senate proposals By Leo Shane III Stars and Stripes Under both bills, all veterans eligible for the GI Bill would receive $20,000 a yearfor tuition at private colleges or out-of-state public universities. A four-year degree program at any public college in a veterans’ home state would be covered in full, regardless of the total. The BAH ($600) will now be available for all on-line class schedules, This allows the for-profit schools to be more attractive