Program Overview:

1. Volunteer Information • Program Overview: • Entering its third year, the USTA’s SmashZone tour is designed to engage kids and their families in a fun and dynamic way. The tour features tennis sized right for kids with smaller courts and racquets and slower moving balls making the game more enjoyable for new players. • As a SmashZone volunteer you will assist our tour managers and event brand ambassadors with the event activation in your area. Each shift will range from 3-4 hours with a total of 2 shifts per day. The length of the event will vary between 2-3 days. • Elements of the SmashZone Tour Include: • Tennis Courts (2-4) • (2) Open Play Courts • (1) Target Competition Court • (1) Racquet and ball activities • Racquet Sizing Interactive • 10 & Under Tennis digital interactive • Photo Op w/ online retrieval • Video game interactive • Local program information • Volunteer Positions: • On-Court: Support on-court activities designed for kids and their families. Tennis teaching experience is preferred for this position. • Volunteers needed per shift: (8) for a four-court activation; (4) for a two-court activation. • Local programming/Membership: Serve as an ambassador of the sport by distributing information about local programs and USTA Membership information. Knowledge of local programs and the USTA preferred for this position. • Volunteers needed per shift: 2

2. Volunteer Information • Background Checks: • Each volunteer working a SmashZone event is required to complete a background check. We use a third-party vendor, NCIS, to conduct the background checks so the information provided is confidential.  Any background checks submitted through a different company will not be accepted. • There is no cost if the volunteer is already a USTA member. For non- members, there is a onetime charge of approximately $23, which is payable by credit card when submitting the background check online.  • Please note the following: • Background checks take between 10 to 14 business days to process. • It is necessary to use the same first name for the background check as is on your social security, driver’s license, passport, etc. • Background checks are valid for a two year period of time starting January 1, 2013. • USTA members will need to input their member number when completing the background check.  • Non-members will be asked to enter their credit card information. • To access the background screening program, log-on to www.usta.com/backgroundcheck. • If you have any difficulty accessing the website or processing your information, please feel free to email smashzone@usta.com with questions. • Preparing volunteers for the event: • Event specifics (onsite contact and phone number, parking, credentials, etc.) will be provided at least one week prior to the event date. • Ensure background checks are submitted at least 2-3 weeks before the event. • A uniform consisting of a t-shirt and a hat that will be provided onsite. • Please wear comfortable footwear. • Tennis shorts, warm ups, or khakis are suggested. • Please arrive 30 minutes prior to the start of your shift. • Personal racquets are not needed as all equipment will be provided onsite. • There will be limited storage onsite, so please limit the number of personal belongings that you bring to the event. • Water will be provided onsite, but please feel free to bring any snacks that you would like.