London Branch Annual General Meeting

2. London Branch Annual General Meeting 17th May 2011

3. APM London Branch - Is a large vibrant community of professional programme and project managers from all sectors - Provides frequent opportunities to attend seminars, networking and social events in London - Collaborates with other professional bodies in London to offer the widest range of opportunities for members - Has an active committee keen to involve you and listen to your views

4. Agenda • Chairman’s report • Treasurer’s report • Election of Officers and Committee • APM update and progress report

5. Chairman's Report and overview 2011APM London Branch John Chrastek

6. Scope of London Branch • APM Membership in London 1973 (1801 FY 2010) • Corporate membership in London 103 (97 FY 2010) • 8 HEIs in London offering PM

10. London Branch Events 2010/2011 • The Branch held 12 events over the past year • Average attendance 60 delegates • Future events will give level of competence and interlink to BoK reference • Future events will have a grading of Introductory or Experienced

11. London Branch Questionaire • Over 200 responded to the questionaire • Committee has taken a conservative view of the responses and has made several changes including different venues and start times • Winners of the draw will be notified in due course with a list of the winners being entered on the website

12. Challenges for 11/12 • Committee continuity proving an advantage • Wider engagement of HEIs including University Project Challenge • Get it right for quality generic PM events – Good attendance figures • More joint events with other professional bodies • More use of free venues, eg from corporates and HEIs

13. Treasurer’s Report • Annual gross budget = £15,904 • Budget income = £2,200 • Annual Net budget of =£13,704 • Actual expenditure = £11,506 • Actual income = £2,505 • Actual Net spend = £9,001 • Total under-spend = £4,703

14. Election of Officers and Committee • Chairman – John Chrastek • Treasurer – Kevin Read • Secretary – Simon Firth • Members - John Laird, Laura La Grutta, Dilip Dholiwar, Anna Bohuszewicz, Graham Collins Ian Scott Murray

15. APM General update and progress report • Launch of APM RPP very successful with several roadshows being held around the country • Events now reflect BoK reference • Membership is continuing to grow at a steady pace

16. APM individual members at 8 April 2011

17. 3 key messages remain unchanged: APM remains committed to gaining chartered status; APM has not allowed the delay in the progress of its application to dent the momentum of activity around increased professionalism; and APM launched APM Registered Project Professional on 1 March 2011.

18. Working with volunteers APM London Branch AGM - 17 May 2011

19. What is a “volunteer”? “A person who voluntarily undertakes, or expresses a willingness to undertake, a task or provide a service, generally without financial remuneration.”

20. “Volunteers are our most valuable resource” • In APM we rely heavily on the expertise and commitment of our volunteer community for: • development of project management profession • effective delivery of our wide-ranging services and activities

21. Nichols • Our vision: “irresistible creativity to inspire and change the world” • Our staff really want to make a difference • Encouraged to select and assist charities • Nichols Foundation

22. Five charities selected • Action for Children • Chiswick Kitchen Garden • Citizen Foundation • NSPCC • Princes Scottish Youth Business Trust

23. Our volunteers helped • Corporate strategy (AFC) • Business case support (Chiswick) • Project management (Chiswick) • Financial support eg 10k team run (NSPCC) • Volunteering, environment and fun (Chiswick) • Coaching and mentoring (PSYBT)

26. Huge competition for volunteers • Professional bodies • Charities • Youth clubs • Sports organisations • Coaching • Churches • Politics • “Big Society”

27. Many opportunities in APM • Become an officer • Attend Branches and SIGs • Participate in other events, blogs etc • Help develop knowledge (eg BoK) • Join committees (eg BSI, ISO, IPMA) • Judge awards • Liaise with other bodies organisations

28. How many active in APM? • Mailing list of Volunteers’ Newsletter: 400+ • Refresh initiative for Body of Knowledge 6th Edition has benefitted from 1,000+ • Not all active APM volunteers are members!

29. Trends • How are volunteers and their interaction with the organising body changing? • Implications of changes coming - eg younger generation (Generation Z) • Securing their continuing commitment

30. 3Rs Working Party • Working Party to consider recruitment, retention and recognition of volunteers? • Conducted survey of volunteers • Good response (19%) • Branches well represented (> half)

31. Volunteer satisfaction • Generally good - 80% rated >4 out of 5 • Small differences according to area of volunteering • “Enjoyable and interesting” - Board (4.50), Branches (4.18), SIGs (4.04) • “Overall positive experience” - Board (4.14), Branches (4.13), SIGs (3.88) • “Intend to continue” volunteering - Board (4.50), SIGs (4.19), Branches (4.10)

32. Why volunteered originally • Personal development • Philanthropic • Desire for recognition • Curiosity • Commercial opportunity • Career progression Lack knowledge of how to volunteer for new roles 67% actively recruited – presents big opportunity

33. Training • Less enthusiastic response – scored only 3/5 • Not surprising – induction and training is virtually non-existent!

34. Recognition • 79% felt they had been recognised • 86% felt appreciated • Most just want a personal “thank you”! • Other suggestions: • Fellowship • Named in publications • Meal • Token (eg pen) • Less clear how to volunteer for new roles.

35. Conclusions from survey • Reasonable level of satisfaction • Most intend to continue and willing to undertake leadership role in future • Areas for improvement: • Training • Recognition • Communication •  Plan to act on all of these.

36. So, what should we do? • Establish volunteer’s charter • Devise more ways of recruiting volunteers • Introduce induction and training programme • Develop succession planning • Give more recognition • Conduct annual survey

37. Questions for discussion • Can we define the ideal volunteer? • If so, how can we attract, select and develop them? • How can we use them to best effect? • Can we learn from how other organisations do it? • How can we increase the number of volunteers?