Everbridge SERVFL Faxing Notification Only

1. Everbridge SERVFL Faxing Notification Only * Local Partners* Notification Templates July 2, 2014

2. Group Manager: How to send a Everbridge SERVFL Fax Notification?

3. SERVFL Faxing For faxing, the message section of the notification does print last. We would recommend that you create a cover sheet as first page of attachment to print first. Then you can add your contact information. • In the settings you can edit the following: • Sender E-mail display • Contact cycle to 1 • Voice mail preference: No Message • Deselect Confirm

4. SERVFL Faxing 1 2 3 • You will either select “New Notification” to create a Notification Template • Or you will select a “Notification Template” that has been created

5. SERVFL Faxing – Local Partners 3 - Add Title - Body - Message Type Standard - Attach Files - Select Contacts Publishing Options: Keep BlankSelect Contacts: * Individuals * Groups * Rules

6. SERVFL Faxing – ALL Local Partners 1 2 3 4

7. SERVFL Faxing: Specialty 1 3 2 4

8. SERVFL Faxing: SpecialtyExample: Pediatrics 2 1 Note: You can add additional Groups or Rules to the Notification Template.

9. Attach Files: • Attach a Cover Sheet that includes your contact information • Attach your documents that you need to Fax to your Local Partners and or Key Contacts. • The Body of the message will be included in the Fax Notification. ***Examples: See Slide Numbers: 21, 22, and 23***

10. SERVFL Faxing Select the Edit blue hyperlink.

11. SERVFL Faxing 1 2 ***Change the default number to your local phone number! Do not add the main line – burn the switch boards. 3 ***Only Select Fax Number 1 and/or Fax Number 2

12. SERVFL Faxing 1 2 3 ***Uncheck the Check Box Confirm. Leave this section “Blank”,

13. SERVFL Faxing: SpecialtySave Notification TemplateExample:Orange LP Pediatrics Category: Include Your County Name. For Local Partners Include the County and Specialty. For all others You can Name this Alachua MRC Nurses, Leadership Team, ESF8, EMT, etc... * Name your Notification Template to meet your needs at the local level. 1 2 3 4 You can also select the Check Box – Include as part of an event * Name the Event Optional – Used for a Response

14. Notification Templates 1 2 3 *** Please select a past Notification that was sent in order to access the Notification report.

15. Notification Templates (Cont.) - Select Notification Tab - Select Templates Tab - Select the Check Box - Click the Send button Select the Pencil Icon To Edit – Notification Template 1 2 4 3 Select the Trash Can Icon to Delete the your Notification Template.

16. Group Manager: What to do after sending a Everbridge SERVFL Fax?Reports Notification Reports

17. SERVFL Faxing • Select the Notifications Tab • Select the Title of the Notification

18. SERVFL Faxing • Select the Notifications Tab • Select the Title of the Notification • Select the Sent To: View the Notification Report • You can also access attached files

19. SERVFL Faxing – Notification Report Example: • First Name • Middle Initial • Last Name • Suffix • External ID • Attempts • Attempt TimeDelivery Method • Method • Confirmed • Confirmation Time • Call Results • Location • Image Method: Fax Number Call Results: Successful transmissionConfirmed: NO (Will always be NO) - Fax machine can not confirm a notification

20. SERVFL Faxing

21. SERVFL Faxing EXAMPLE *** Attach File: A Cover Sheet as your 1st document when sending a Fax Notification

22. SERVFL Faxing – CDC Health Advisory

23. SERVFL Faxing – Notification Details