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Make sure you choose the right NHS service

Make sure you choose the right NHS service. Self-care. You can treat these things at home: •  sore throats •  coughs and colds •  cuts and grazes •  headaches •  diarrhoea •  bumps and bruises •  hangovers •  indigestion. NHS 111. You should call 111 if:

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Make sure you choose the right NHS service

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  1. Make sure you choose the right NHS service

  2. Self-care You can treat these things at home: • sore throats • coughs and colds • cuts and grazes • headaches • diarrhoea • bumps and bruises • hangovers • indigestion.

  3. NHS 111 You should call 111 if: • It’s not a 999 emergency but you need medical help fast. • You think you need to go to A&E or another NHS urgent care service but you’re not sure. • You don’t think you can wait for an appointment with your GP. • You don’t know who to call for medical help. If an ambulance is required, they will dispatch one immediately – as if you had originally dialled 999.

  4. Pharmacy Some of the things pharmacies can help with include: • aches and pains • coughs and colds • stopping smoking • emergency contraception • medicines advice and diarrhoea • allergies and skin conditions • flu jabs and hay fever.

  5. GP Some things GPs can help with are: • persistent ear pain • persistent back ache • flu jabs • persistent vomiting or diarrhoea • long-term conditions • emotional problems • allergic reactions • counselling.

  6. Minor Injuries Units and Walk-in Centres Some of the things minor injuries units and walk-in centres can help with are: • cuts, animal bites and stings • sprains and strains • itches and wound infections • minor burns and scalds • emergency contraception • minor ear or eye problems.

  7. A&E or 999 You should only go to A&E or call 999 when it’s a critical or life-threatening emergency. Emergency situations include: • stroke • choking • blacking out • breathing difficulties • open wound blood loss • overdose • loss of consciousness • acute confused state and fits that are not stopping • persistent severe chest pain• anaphylaxis or severe allergic reactions.

  8. For details of your nearest Minor Injuries Unit or Walk-in Centre visit: www.nhs.uk/service-search Or call 111

  9. People who go to A&E and could have gone elsewhere cost the NHS in Cambridgeshire and Peterborough £1.3m per year. • That could treat around : • 360 heart attack patients OR • 420 stroke admissions OR • buy 230 hip replacements.

  10. Before you decide to go to A&E THINK, could you... • Call 111 FREE 24/7 when it’s less urgent than 999? • Visit your local pharmacist for expert advice and treatment without an appointment? • Call your GP practice? • Be treated at a Minor Injuries Unit or Walk-in Centre?

  11. Visit www.nhs.uk for more advice on illnesses and injuries and local services Make sure you Choose Well and help the NHS to manage it’s resources.

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