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National Interoperability The Need For Interstate Toll Violation Reciprocity

This article explores the need for national interoperability in toll systems, the challenges and benefits of implementing an All Electronic Tolling (AET) system, and the steps being taken to achieve interstate toll violation reciprocity. The E-ZPass Group is leading the way in providing interstate interoperability, and they highlight the importance of collaboration and legislation to address this growing problem.

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National Interoperability The Need For Interstate Toll Violation Reciprocity

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  1. National InteroperabilityThe Need For Interstate Toll Violation Reciprocity PJ Wilkins Executive Director E-ZPass Group

  2. E-ZPass Today

  3. E-ZPass By The Numbers • Transponders 21,000,000 • Accounts 12,560,000 • ETC Transactions 2,400,000,000 • ETC Revenue $5,248,000,000 • Total Revenue $7,709,000,000

  4. E-ZPass Group • The ONLY system that provides interstate interoperability (currently 14 states) • Unparalleled Brand recognition • Very high customer satisfaction • 15+ years of experience in reciprocity • E-ZPass agencies collect approximately 75% of all the tolls in this country • Customers found in all states

  5. Interoperability What’s The Problem?

  6. Current US InteroperabilityRegional Networks

  7. The Issue • Our customers want a national interoperable system (think cell phones and ATM cards) • Congress has taken an interest in achieving national interoperability

  8. Interoperability Where We Are Going

  9. Non-Member Reciprocity • For toll systems that cannot participate as E-ZPass Members due to dissimilar technology • Provides interoperability with 21 million E-ZPass transponders • Currently working with Florida, North Carolina and Georgia toll agencies to attain interoperability along I-95 corridor

  10. Future Interoperability

  11. Why the Push for Interoperability? • Our industry is changing rapidly • Our customers expect to be able to travel unimpeded throughout the country • As technology advances, we have more options available for toll plaza operations • There is now a natural movement toward All Electronic Tolling (AET) • Viewed as the ultimate configuration

  12. Benefits of AET • Safety • Eliminates congestion at toll plazas • Enhances mobility • Reduces cost • Saves fuel • Helps the environment • Customer satisfaction

  13. Challenges of AET • How to collect tolls from cash customers • How to deal with infrequent users from other states • Video imaging challenges • Invoicing – proper address • Payment/Leakage challenges • Of the $11 billion in annual toll revenue collected, close to $3 billion is still cash • That revenue is at risk !

  14. What Are We Doing About It? • Developing concepts for account management for cash customers • Establishing HUB for customer lookup • Increasing penetration of ETC program • Establishing ETC interoperability between toll systems • Drafting model legislation language for potential implementation by states • Toll agencies working with neighboring states on regional agreements

  15. What Are We Doing? • Maine • New legislation in place allowing for reciprocal agreements for violations • New Hampshire & Massachusetts • Agreement on MOA presently under legal review for implementation soon • New Jersey • Discussions with New York and Connecticut Motor Vehicle Commissions on reciprocity • Other Member Agencies • Various stages of discussions

  16. Why We Need Your Help • This is a growing problem that can only be solved with interstate cooperation • Has significant impact on transportation infrastructure resources in your state! • States should strongly consider legislation to permit interstate reciprocity • Toll industry has drafted model legislation that could be adopted by each state.

  17. Questions

  18. QUESTIONS? Expanding One Tag, One Account

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