Assessing Leadership and Measuring Its Effects

1. R5: People do not lack strength, they lack will. Assessing Leadership and Measuring Its Effects Presented by Mr. Hor Chanrotha CMU’s undergraduate program June 2010 Chapter4: Assessing Leadership and Measuring Its Effects

2. R5: People do not lack strength, they lack will. Discussion Questions • Why do we have good and bad leader? • Why is everything because of leader? • Why do good leaders are good problem solvers? Chapter4: Assessing leadership and measuring its effects

3. R5: People do not lack strength, they lack will. Course Objectives • Assessing Leadership • Measuring the Effects of Leadership • Methodologies Used to Study Leadership • Maxims and Theories of Leadership Chapter4: Assessing leadership and measuring its effects

4. R5: People do not lack strength, they lack will. 1. Assessing Leadership Putting the wrong people into key leadership positions can cost billions of dollars and lead organizational to ruin. Chapter4: Assessing leadership and measuring its effects

5. R5: People do not lack strength, they lack will. 1. Assessing Leadership 1. Commonly techniques • application blanks • reference checks • unstructured interviews  are also the least valid. Chapter4: Assessing leadership and measuring its effects

6. R5: People do not lack strength, they lack will. 1. Assessing Leadership 2. Best Practices • Determine the leadership level of the position. • Build a competency model. • Use a multiple hurdles approach. Chapter4: Assessing leadership and measuring its effects

7. R5: People do not lack strength, they lack will. Competency model Skills Knowledge Ability + + + other relevant contributes to success performance in a particular job Chapter4: Assessing leadership and measuring its effects

8. R5: People do not lack strength, they lack will. Multiple Hurdles Approach Figure 4-2 Chapter4: Assessing leadership and measuring its effects

9. R5: People do not lack strength, they lack will. 1.2 Assessment Center Simulations • In-Basket exercise => Work simulation that requires candidate to do actual “paperwork.” • Role-Play simulations => Actors are trained assessors who observe and rate the performance of each candidate. Chapter4: Assessing leadership and measuring its effects

10. R5: People do not lack strength, they lack will. 2. Measuring the Effects of Leadership • Common Measures of Successful and Unsuccessful Leadership • Best Practices in Measuring Leadership Success Chapter4: Assessing leadership and measuring its effects

11. R5: People do not lack strength, they lack will. Common Measures • Superiors’ effectiveness and performance ratings. • Subordinates’ ratings on • satisfaction, • organizational climate, • morale, motivation, and • leadership effectiveness. • Unit performance indices. Chapter4: Assessing leadership and measuring its effects

12. R5: People do not lack strength, they lack will. 2.2 Best Practices in Measuring Leadership Success • Ratings by superiors and subordinates • Multiple measures • How their behavior affects the measures used to judge leadership success • Be aware of leadership success measures being biased. Chapter4: Assessing leadership and measuring its effects

13. R5: People do not lack strength, they lack will. 3. Methodologies Used to Study Leadership • The Qualitative Approach • The most common qualitative approach is the case study. • Quantitative Approaches • Correlational studies • Experiments Chapter4: Assessing leadership and measuring its effects

14. R5: People do not lack strength, they lack will. 4. Maxims and Theories of Leadership • Maxims: personal opinions that can give valuable advice about leadership. • Theory: framework for conceptualizing relationships between variables and guiding researchtoward a fuller understanding of phenomena. Chapter4: Assessing leadership and measuring its effects

15. R5: People do not lack strength, they lack will. 4. Maxims and Theories of Leadership • Theories: are central scientific research due to: =>Public predictions of how leadership variables are interrelated. =>The systematic gathering and analysis of data. =>Peer review of results. Chapter4: Assessing leadership and measuring its effects

16. R5: People do not lack strength, they lack will. 4. Maxims and Theories of Leadership • Maxims may represent valid advice, butthey are ultimately no more than personal opinion. Chapter4: Assessing leadership and measuring its effects

17. R5: People do not lack strength, they lack will. 4. Maxims and Theories of Leadership • Only theories add to the body of knowledge concerning the science of leadership and help the development of universal laws of leadership. • Maxims and theoriesare useful for understanding leadership situations. Chapter4: Assessing leadership and measuring its effects

18. The road to success is always under construction R5: Decide what really want and willing to pay the price to make it happen R5: People do not lack strength, they lack will. You create your world by your thought. Buddha By our thought, we create our world, Buddha. Chapter4: Assessing leadership and measuring its effects

19. The road to success is always under construction R5: Decide what really want and willing to pay the price to make it happen R5: People do not lack strength, they lack will. What does human can do? Chapter4: Assessing leadership and measuring its effects