National Incident Management System (NIMS) Smart Practice

1. Crossing the Digital Divide Series of Best Practices National Incident Management System (NIMS) Smart Practice

2. Disclaimer • Whatever the FCC said on Tuesday

3. Case Study • Allegany County, MD

4. Rural Realities “Which 12 teachers do you want me to fire?”

5. 1999 Kelly Springfield closes 1993 Pablo Brenner 802.11 pioneer 2002-04 Feasibility Study Grants/Funding 2002 AllCoNet2 Proposed Decline of Smokestack Industries Migration toward Information Economy 1992 Robin Kranz NASA 2005 AllCoNet2 Completed 1995 AllCoNet Partnership 2000 Private sector interest builds 1994 AllCoNet1 Beta Test Why AllCoNet? AllCoNet2 was created as a wireless alternative to wireline solutions for delivery of internet and private data to schools, libraries, government agencies and economic development within Allegany county. 2001 Verizon declines network upgrade 1996 AllCoNet1 Completed

6. Why AllCoNet2?

7. Essential Connectivity “The overall cost for these circuits is significantly greater than the competing sites and is prohibitive. “Based on the above, Goodyear cannot make a business case for the site in Maryland.”

8. Economic Divide • Necessary services are not available • No private investment • Higher costs • No support

9. What is a Telco? Physical Plant Architecture Services • Central Office • Fiber/copper connections to customers • Fault-tolerant connections between central offices • Power backup • Environmental controls • Security • SONET • Security • Redundancy • Hardened equipment • Designed for high availability and high reliability • Management Tools • Traditional services (TDM T1, DS3, OCn) • Carrier data circuits (Frame Relay, ATM) • Broadband (DSL) • Voice (POTS, PRI, VoIP)

10. The Real Digital Divide • The ability to provide the same telecommunication services at a price that is equal to or less than major metropolitan markets is the hidden, and more important “Economic Divide”

11. Case Study (summary) • Government communication services provided the business case for deployment • Schools and libraries • Government facilities • Emergency services • Homeland security • Utilities (SCADA) • Not-for-profit operations

12. National Incident Management System (NIMS)

13. National Incident Management System (NIMS) • While most emergency situations are handled locally, when there's a major incident help may be needed from other jurisdictions, the state and the federal government. • NIMS was developed so responders from different jurisdictions and disciplines can work together better to respond to natural disasters and emergencies, including acts of terrorism. NIMS benefits include a unified approach to incident management; standard command and management structures; emphasis on preparedness, and mutual aid and resource management.

14. The National Incident Management System (NIMS) Integration Center (NIC) • The NIMS Integration Center (NIC) was established by the Secretary of Homeland Security to provide "strategic direction for and oversight of the National Incident Management System (NIMS)... supporting both routine maintenance and the continuous refinement of the system and its components over the long term." The Center oversees all aspects of NIMS including the development of compliance criteria and implementation activities at federal, state and local levels. It provides guidance and support to jurisdictions and incident management and responder organizations as they adopt the system. • The Center is a multidisciplinary entity made up of federal stakeholders and over time, it will include representatives of state, local and tribal incident management and responder organizations. It is situated within the Department of Homeland Security's Federal Emergency Management Agency.

15. http://www.fema.gov/pdf/emergency/nims/nims_doc_cvr.pdf

16. http://www.fema.gov/emergency/nims/nims_compliance.shtm#nimsdocumenthttp://www.fema.gov/emergency/nims/nims_compliance.shtm#nimsdocument

17. “Jurisdictions are required to meet the FY06 NIMS requirements as a condition of receiving federal preparedness funding assistance in FY 2007”

18. From Mock Disaster to Smart Practice • DHS / FEMA travel to Cumberland, MD to see review the network they helped fund • DHS / FEMA conducted a mock disaster in Allegany County, MD in 2005 • NIMS ran better on AllCoNet2 than any other network • DHS /FEMA bring in their science and technology consultant and technology support • DHS / FEMA determines to develop a “smart practice” document to educate communities on network design and features

19. http://www.fema.gov/pdf/emergency/nims/smart_practice.pdf or go to www.fema.gov and type in allconet

20. A2 Core Features • NCIC (Nat’l Crime Information Center) database (requires Layer2 / encryption) • HIPAA (Health Information Portability and Accountibility Act) compliant • IPv6 compliant • “Carrier grade” components • Streaming High Definition cameras

21. Why High Definition Video? Photos from IQinVision HD Cameras

22. HF UHF VHF Trunked (700 & 800Mhz) P25 Tactical 4.9Ghz 700Mhz EDACS STU-lll phones STE phones Landline PSTN Why is Interoperability So Hard?

23. Public Safety Spectrum Bands From the Public Safety Wirless Network (PSWN) program www.pswn.gov

24. Multiple Connections are a Prerequisite Courtesy Voiceboard Corp www.voiceboard.com

25. Multiple Jurisdictions Must Interoperate Courtesy Voiceboard Corp www.voiceboard.com

26. Emergency Operations Command Center (EOC)or DHS / FEMA Joint Field Office (JFO) Courtesy Voiceboard Corp www.voiceboard.com

27. New Interoperability Software Courtesy Voiceboard Corp www.voiceboard.com

28. Multi-service Self Contained Self Healing Self Adjusting Layer 1,2,3 Separation Security Prioritization Reliability (99.9999%) QOS GOS Self adjusting Self balancing Latency Jitter Backhaul Easily Replicated What Makes This Platform Special?

29. Architecture

30. Network Coverage Located in Allegany County, Maryland (430 sq mi), the network consists of 14 towers with coverage to: • 85% of Allegany County residents, • 90% of the businesses and • 100% of the business parks.

31. LEC bypass opportunity for national carriers CONXX Private SONET OC-n Level (3) Level (3) Fiber-optic Network Collocation at carrier hotel National Fiber-optic Networks

32. Schools Government Public Safety Business Parks Towers Backbone Coverage How do you reinvent a Telco? 1. Identify population centers 2. Identify Opportunities • Apply CONXX • Architecture

33. UHF VHF TNK 900 Mhz unlicensed GSM radio w/ AES 128/256 Fiber to the Premise How do you layer in the Public Safety network? Management Environmental Controls Power Backup Security Traditional services (TDM T1, DS3, OCn) Backbone Transport using Fiber and/or Licensed Microwave Baseband Radios (UFH, VHF, Trunked Pa25) Interoperability Server (ACU 1000 / Voiceboard)

34. Additional Towers Haystack South Fort Hill Frostburg

35. Brown - 2.4 / 5.8 GHz Facing Triple Lakes Orange - 2.4 / 5.8 GHz Facing Mexico Farms Double Brown - 900 MHz Facing Hoffman Knobby South Tower Views Blue - 2.4 / 5.8 GHz Facing Haystack Mtn

36. Education (done right)

37. Feasibility Facts

38. Today’s broadband projectshelp satisfy the need for residential connectivity... But they’re only looking at the tip of the iceberg.

39. Traditional Telecom 700 233 1 • 1 DS3 = $3,500 / mo. • or 233 residential broadband users at $15 / mo • or 700 residential broadband users at AllCoNet2 wholesale rates

40. Conclusion

41. “The World is Flat”Thomas L. Friedman So how do you keep your community from falling off the edge?

42. Public SafetyTip of the Spear for Community Networks

43. Solving the Economic Divide • For the cost of: • 1 mile of highway • 5 miles of waterline • solve your communications infrastructure

44. Access Bandwidth in the Last Mile From: How Much Bandwidth is Enough In the Access Network? Strategies of AT&T, Verizon, and BellSouth in the Design of the Last Mile, Information Gatekeepers, Inc.

45. Unexpected Opportunities for Growth • “New Ruralism” • “ruppies” • WSJ October 2, 2006 The Journal Report: Encore • “Forget Golf Courses, Beaches and Mountains When it comes to findings a new place to live, today’s retirees are looking for dsomething completely different.

46. “Telework Hitting Home in Customer Contact”The New “Gold Standard”The Call Center Management Review - August 2006 Issue by Greg Levin

47. Work@home http://www.alpineaccess.com/external/agentRequirements.html http://www.willowcsn.com/CyberCorps/applynow.asp http://www.workathomeagent.com/

48. References • FEMA / NIMS Smart Practice • ARC / AllCoNet a Mountain County Connects • Dept. of Commerce / Economic Development America Broadband Access in Rural Areas • An Open Invitation

49. Thank you Todd Tanner todd.tanner@conxx.net 801-326-1200 SLC office 801-580-0966 mobile Cumberland, MD 888-88-CONXX (888-882-6699) Jeff Blank Allegany Board of Education jblank@allconet.org 301-759-2006

50. Extra Slides