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Technology Systems

Learn essential technology systems, policies, and procedures to safeguard your office and data. Topics covered include infrastructure upgrades, disaster planning, information security, cybercrime hygiene, and IoT concerns. Join us for expert insights to mitigate risks and ensure a secure digital environment.

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Technology Systems

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  1. Technology Systems Policies and Procedures to Protect you, your Office and your Data REBA’s Residential Conveyancing Section – Open Luncheon Wednesday February 27th, 2019 at 12pm REBA Boston

  2. Infrastructure Upgrade & Maintenance • 3-5 year Schedule • Monthly Maintenance • Anti-Virus, Malware • Software updates

  3. Infrastructure Upgrade & Maintenance • OS patches and upgrade • Java, flash, adobe are security concerns • Remote monitoring • Firewall monitoring • Prevent DoS Attacks!

  4. Disaster Planning and Recovery • Business Continuity • Mitigating Downtime • When Disaster Strikes! • Preparation is KEY! • Have a Plan!

  5. Disaster Planning and Recovery • Backing up data daily using two independent systems. Typically: • Nightly online backup • Local onsite backup of the system image to a portable hard drive (Rotate Offsite) • Perform a test restore from the backup media each month (Make sure it works!)

  6. Information Security • Protecting NPPI • 201 CMR 17.0 (WISP) • Notice of Breach Law • 93H (Duty to Report) • Proper Disposal

  7. Information Security • Clean desk policy? • Limiting access to scan solution? • All cabinet files locked? • Mobile devices secure? • Control over flash drives?

  8. Information Security • NPPI training? • Using encryption? • Background checks on employees?

  9. Cybercrime HygieneDamage costs to hit $6 Trillion annually by 2021 • Dark Web Evolution • Ransomware • Wire Fraud • Phishing Scams • Mules • Key Loggers

  10. Cybercrime Hygiene • Use strong Passwords • Use domain name email • Encrypt NPPI • Email security (Forward) • Wiring protocol • Funds transfer agreement • Use a log with all parties

  11. Cybercrime Hygiene • Business Email Compromise (BEC) protocol – training • Beware of FREE WIFI when using firm mobile devices. • Beware of FREE Charging stations (“Video” and “Juice” Jacking) • Consider Cyber Privacy and Media Liability Insurance.

  12. Protection in the Digital Age • Social media concerns • Like-jacking - Beware of fake “Like” buttons on web pages. Malware threat! • Link-jacking - You click on a link and get re-directed to a malware infested site. • Social Phishing – A link disguised in a seemingly trustworthy Facebook message or Tweet. (Usernames, passwords and credit card #’s at risk) • LinkedIn – Gather info to use on phishing attempts. Don’t share too much!

  13. Protection in the Digital Age IoT Concerns in the Office • “Internet of Things” • “Alexa” in the Office • Cameras • Lighting • Locks • Thermostats • Security concerns

  14. THANK YOU! Noel DiCarlo Partner Warshaw, DiCarlo & Associates Andrew Rosenthal Principal & CEO ArcLight Technologies Jim Sifflard SVP, NE Sales Manager Old Republic Title Insurance

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