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13th Off-Campus Library Services Conference, April 2008 Visual Tutorials for Point-of-Need Instruction in Online Courses Debra Kimok and Holly Heller-Ross. Presentation Outline. Overview of Screencasting Software Project History Uses for Point-of-Need Tutorials
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13th Off-Campus Library Services Conference, April 2008 Visual Tutorials for Point-of-Need Instruction in Online Courses Debra Kimok and Holly Heller-Ross
Presentation Outline • Overview of Screencasting Software • Project History • Uses for Point-of-Need Tutorials • Examples of Uses in Online Courses • Examples of Uses in Face-to-Face Courses • Experiments With These Tutorials in Chat Reference • and Other Library Services • Future Directions • Assessment of the Tutorials • Design Guidelines • Collaborative Tutorial Projects
Visual Tutorial Formatting MLA Citation Indentation and Spacing Using Microsoft Word 2003
Screencasting Software (PC): • Adobe Captivate • CamStudio • Qarbon Viewlet Builder • Mac, Linux, Freeware: “Software We Like,” LibrarySuccess.org wiki
Project History • Feinberg Library Instruction Unit Online • Initiative—Course-Related (one-shot) • sessions • Course Tutorials • Reference Services
Why Tutorials for Online Courses? • To foster independent learning • To appeal to various skill levels • To increase the visual component, • addressing learning styles and • active learning • Hands-on alternative to office visits • To address point-of-need questions • and problems
Point-of-Need Uses in Online Courses • To answer student questions • Class announcements and e-mail • Feedback on assignments
Student Question Student Question: “How can I see what my grades are so far?” My response: Angel Grades Tutorial http://faculty.plattsburgh.edu/debra.kimok/Tutorials/AngelGrades.htm Student Question: “How can I see what my grades are so far?” My response: Angel Grades Tutorial http://faculty.plattsburgh.edu/debra.kimok/Tutorials/AngelGrades.htm
Class Announcement and E-Mail • Angel Grades Tutorial • Checking Spelling in Discussion • Forums Tutorial
Assignment Feedback Assignment Question: “What method/s did you use to look for the full-text of your article in the library databases?” Student Answer: “The full text version was found in the search.” Feedback: “When you don’t have this access in the database you’re searching, you can look for your journal title in Journals AtoZ to see what other Feinberg databases include your journal. This tutorial shows how to do this:” http://faculty.plattsburgh.edu/debra.kimok/Tutorials/JournalsAtoZ.htm
Tutorial Sharing with other Librarians • Tutorial linked in an assignment • Tutorial within a lecture • Tutorial preparation for a group activity
Visual Tutorials for Point-of-Need Instruction in Online Courses Debra Kimok and Holly Heller-Ross 13th Off-Campus Library Services Conference April 2008
Visual Tutorials for Point-of-Need Instruction in Online Courses Debra Kimok and Holly Heller-Ross 13th Off-Campus Library Services Conference April 2008
Visual Tutorials for Point-of-Need Instruction in Online Courses Debra Kimok and Holly Heller-Ross 13th Off-Campus Library Services Conference April 2008
Experiments With Other Library Services • Reference Services • Subject Research Guide for Nursing
Plattsburgh Online Chat Reference (IREF) • 2003/04 Academic Year: • 245 questions • 2006/2007 Academic Year: • 513 questions
Chat Reference Conversation dragOnKing38: hi dragOnKing38: can you tell me how to access the e-reserve? psuiref: I can. It’s at http://eres.plattsburgh.nnyln.net/eres/default.aspx psuiref: You can also see how to use the system with a very brief tutorial: http://faculty.plattsburgh.edu/debra.kimok/Tutorials/CourseReadings.htm dragOnKing38: thanks psuiref: You’re very welcome.
Chat Reference Analysis 379 chat transactions reviewed and categorized More than half could benefit by tutorials
Future Directions • Increased interactivity • Example • Narrated tutorial alternatives
Initial Assessment • Class comments • Survey responses
Survey Questions Basic Searching in PlattCat Survey
Design Guidelines for Feinberg Library Tutorials • Required Slides • Consistent Design • Set Demonstration Defaults
Required Slides • Title • Objectives • Instructions • Review • More Help • Survey
Consistent Design • Recording Size • Backgrounds • Caption and Button Font Styles, • Sizes, Colors • Click Box Highlight Colors • Hyperlinks
Next Steps • Review assessment instruments and • analyze the results • Create more tutorials • Survey faculty for desired tutorials • Review software options
Collaborative Tutorial Projects • Animated Tutorial Sharing Project • (A.N.T.S.) • Peer-Reviewed Instructional Materials • Online Database (ACRL Primo) • Multimedia Educational Resource for Learning and Online • Teaching • (MERLOT) • TeacherTube
Tutorials List http://faculty.plattsburgh.edu/debra.kimok/LIBTutorials.htm Presentation Handout