LRGVDC Multi-Agency Coordination Center (MACC)

1. LRGVDCMulti-Agency Coordination Center (MACC)

2. Overview • What is a Multi-Agency Coordination Center • Organizational Relationships • MACC Organization • Roles and Functions of MACC Sections • Flow of Information and Resources

3. What is a MACC? • A MACC is a critical element of a regional incident management strategy that provides critical support to local Emergency Operation Centers (EOC) in the form of resources and information • A MACC coordinates regional resources to aid jurisdictions who require assistance before, during, and after a large scale regional incident • A MACC also coordinates all requests for state assistance through the Disaster District Committee when regional resources are exhausted.

4. Organizational Relationships • The MACC works with the following agencies directly and indirectly • City Emergency Operation Centers • County Emergency Operation Centers • Medical Operations Center • Private Organizations • Grocery Stores, Food Banks, Utility Companies, etc… • Disaster District Committee • State Operations Center • FEMA

5. Organizational Relationships Regional Resources State Resources

6. MACC Manager Situation Section Resource Section Information Section Documentation Section Organizational Structure

7. MACC Management Role • Overall Management of the MACC to include: • Establishing Objectives & Priorities • Approving MACC Documentation • Coordinating resolution of conflicts • Strategic Decision Making • Coordinates information flow • Ensures communications system integration

8. Situation Section • Provides situational Awareness to the MACC in the following ways: • Keeping and displaying an events log (WebEOC) • Combines, summarizes, and displays data • Requests/Obtains situation status from EOCs and the DDC • Maintains information on meteorological conditions and forecasts that may impact the region • Maintains information on environmental issues, cultural, and historic resources, or sensitive populations/areas

9. Resource Section • What process was used for requesting and tracking resources in the MACC? • CS213 & ICS213RR • Resource Log and Web EOC • Appoint resource Section Chief & Deputy in advance of incident • Cradle to grave resource tracking

10. Information Section • Coordinates internal and external information in the following ways: • Collects, analyzes, and disseminates information or intelligence on the current situation • Serves as MACC Public Information Officer • Advises MACC Management on all public information matters • Handles media and public inquiries, emergency public information, rumor monitoring, and media monitoring • Prepares and releases summary information regarding the regional activity to participating agencies, the DDC and the EOCs • Coordinates with regional Joint Information Center efforts

11. Documentation Section • Maintains Documentation on all items that are received or sent out from the MACC to include: • Maintaining a file of resource requests received and made by the MACC in support of incident activities • Maintains a file for documentation generated by the Operations Section • Ensures all documentation is prepared to support possible reimbursement following an incident • Prepares agendas/reports for briefings and planning meetings

12. Flow of Information & Resources SOC Unaffected County EOC Outgoing Resource Requests DDC can’t fill so it goes to the SOC The MACC tries to fill all incoming requests locally before asking for State Assistance Region can’t Fill request so it goes to the DDC DDC MACC City EOC County can’t Fill request so it Goes to the MACC City EOC Once the MACC fills a resource request, it contacts the requesting county/city to give them an update of the status Affected County EOC Initial Resource Request City EOC City can’t Fill request so it Goes to county ICP

13. Flow of Information & Resources • How are Resource Requests made? • Resource/Information Requests are made using an ICS Form 213 • Examples of what a request needs to be clear • What resource is needed • When is it needed • Who is the POC • What is the delivery location • What city will fill the request • When will the resource arrive • Signatures of Requestor/Provider

14. Hands-on Training